Sabrina Cruz
702-***-**** **************@*****.*** Chicago, IL
Professional Summary
Dynamic and detail-oriented Executive Administrative Assistant with extensive experience in policy development, team leadership, and operational eƯiciency. Adept at payroll administration, conflict resolution, and compliance management, ensuring smooth and eƯective workplace operations. Experienced in executive support across both public and private sectors, excelling in schedule coordination, oƯice workflow optimization, and strategic planning. Implemented filing systems to enhance document management eƯiciency while maintaining strict confidentiality in support of senior executives. Passionate about driving organizational success through structured processes, strong leadership, and continuous improvement.
Experience
Operations Manager - Lewis & Clark Behavioral Health Services – Cedar Village Assisted Living Facility – Yankton, SD
October 2024 - Present.
Operations Management and Administrative Support
Oversee daily operations of a 20-resident assisted living facility.
Manage 21 staƯ members with scheduling, timekeeping, shift duty assignments, ensuring procedural policy and state regulatory compliance, ongoing training.
Ensure compliance and adherence in existing policies and implementation of new policies.
Coordinate healthcare services, oversee assistance with daily living skills and engaging fun activities, ensuring high-quality resident care.
Accounting Assistant I - Nevada Department of Corrections (NDOC), Lovelock, NV April 1, 2024 - August 2, 2024
Payroll & Financial Management
Process payroll, monitor leave balances, and resolve pay discrepancies.
Audit time sheet records and submit pay correction memos to Central Payroll.
Manage accounts payable/receivable, banking deposits, and expense tracking. Administrative Operations & Support
Oversee office supply ordering and inventory management.
Provide administraƟve support to the AdministraƟve Services Officer.
Coordinate meeƟngs, prepare minutes, and facilitate communicaƟon. Hiring & Training
Handle onboarding, interviews, and hiring processes.
Develop oƯice procedures and training manuals as a technical writer. Executive Assistant/Site Coordinator - Community College of Southern Nevada (CSN) Division of Workforce and Economic Development, Las Vegas, NV September 23, 2013 - February 29, 2024
Executive & Administrative Support
Assist executive leadership with meeting scheduling, coordination, research, document preparation, reports, and minutes (Teams, Webex, Zoom, and in person).
Manage a team of 8 administrative assistants, overseeing training, professional development, front desk scheduling, and program enhancements.
Financial & Budget Management
Process daily batch credit card transactions, invoices, payroll, and budget reviews.
Oversee grant budget reviews, expense tracking, deposits, and financial reporting.
Handle P-card management, purchase orders, and cost allocations.
Reconcile travel and expense reports for leadership. Facilities & Operations Management
Coordinate facilities maintenance, oƯice technology needs, and emergency preparedness eƯorts with University Police and Security.
Manage campus room scheduling, site equipment inventory, and oƯice space allocation. Committee Leadership & Membership
Chaired and coordinated scheduling for quarterly committee membership meetings, overseeing discussions and decision-making processes, recording meeting minutes and follow-up on action items staying within required timelines.
Served as a Chair Member on the Hiring Search Committee, guiding recruitment and selection eƯorts.
Served as Chair Member on the Safety and Security Emergency Preparedness Committee, reporting campus site concerns, updates and maintaining staƯ training.
Chaired the American Asian Pacific Islander Committee, supporting initiatives and advocacy eƯorts.
Title IX Investigator
Conducted thorough, impartial investigations into allegations of discrimination, harassment, and sexual misconduct under Title IX regulations.
Performed case management
Evidence collection
Witness interviews
Maintained policy enforcement, ensuring compliance with federal and institutional guidelines.
Lead investigations from intake to resolution, maintaining confidentiality and procedural integrity.
Analyze complaints, gather relevant documentation and testimony, and prepare comprehensive reports with findings and recommendations.
Collaborate with university oƯicials, legal counsel, and compliance teams to uphold fairness, due process, and institutional accountability.
Provide training and guidance on Title IX policies, promoting awareness, prevention, and response strategies.
Ensure timely case resolutions, oƯering support resources to involved parties while maintaining adherence to legal and ethical standards.
Education & Continuing Education Certificates
Business Management AAS - CSN
Certified Community Health Worker - College of Southern Nevada 2016 - current Adult/Infant CPR/First Aid/AED Certified - American Safety Health Institute - current Mental Health First Aide - College of Southern Nevada 2016 & 2024 Suicide Prevention - Nevada OƯice of Suicide Prevention 2023 Title IX Investigator 2022-2024