Supply Chain Business Operations

Calvin True

Bastrop, TX 936-***-**** ****************@*****.*** [Your LinkedIn Profile]

Professional Summary

Dynamic and results-driven retail and business operations professional with a strong background in team leadership, strategic planning, supply chain management, and compliance. Adept at analyzing financial reports, managing large-scale operations, and improving customer experiences. Proven ability to train and mentor teams, optimize workflows, and implement business strategies that enhance operational efficiency and profitability. Passionate about leveraging leadership and business acumen to drive organizational success in high-volume retail environments.

Education

Southern New Hampshire University (SNHU)

Bachelor of Science in Business Administration Expected Graduation: May 2028 Relevant Coursework: Financial Accounting, Operations Management, Supply Chain Strategy, Leadership & Organizational Behavior, Business Strategy, Logistics and Inventory Management Madisonville CISD

High School Diploma Graduated: May 2020

Professional Experience

Walmart Inc. – Bastrop, TX

Coach/Co-Manager November 2022 – Present

• Led and coordinated up to 300 associates across multiple store functions to ensure smooth daily operations.

• Assisted in all aspects of store management in the absence of the store manager, ensuring continuity in business operations.

• Managed claims, compliance, and loss prevention processes, reducing inventory discrepancies by 11%.

• Developed and implemented business plans and customer service strategies to enhance the overall shopping experience.

• Trained associates in powered lifting equipment operations, ensuring safety and compliance standards were met.

• Oversaw scheduling and workforce management, optimizing labor allocation for improved efficiency.

• Analyzed profit & loss (P&L) reports to assess financial health and make data-driven business decisions.

Walmart Inc. – College Station, TX

Team Lead/Assistant Manager August 2021 – November 2022

• Led a team of 26 associates to manage backroom-to-sales floor product movement efficiently.

• Established an independent department structure with streamlined processes, improving workflow integrity.

• Implemented strategic planning and problem-solving techniques to enhance customer service and efficiency.

• Created and reinforced standard operating procedures, ensuring consistency in day-to- day operations.

• Provided hands-on training in compliance, safety protocols, and inventory management to reduce shrinkage and injury risks.

• Developed and executed workload delegation strategies, ensuring fair task distribution and optimized productivity.

• Spearheaded store operations and integrity functions, contributing to improved profitability and customer retention.

Daybreak – Madisonville, TX

Cook Aid January 2021 – May 2021

• Prepared and served meals to residents, ensuring high-quality food service standards.

• Maintained a sanitized and organized kitchen environment, following food safety regulations.

• Assisted in inventory management and food preparation processes to streamline kitchen operations.

Key Skills & Competencies

• Retail & Operations: Store Management, Inventory Control, Merchandising, Compliance Audits, Loss Prevention

• Leadership & People Management: Team Leadership, Employee Training & Development, Workforce Scheduling, Performance Evaluation

• Financial & Analytical Skills: Profit & Loss (P&L) Analysis, Budgeting, Forecasting, KPI Analysis, Cost Reduction Strategies

• Supply Chain & Logistics: Stock Replenishment, Demand Planning, Supply Chain Coordination, Vendor Management

• Technology Proficiency: Microsoft Office (Excel, Word, PowerPoint), SAP, ERP Systems, Data Analysis Tools, Workforce Scheduling Software Certifications & Training

• Walmart Leadership Development Program

• Loss Prevention & Risk Management Certification

• Forklift, Walkie Stacker, Electric Jack, and Scissor Lift Training

• Forensic Accounting Certification, Advanced Excel for Data Analysis Achievements & Impact

• Spearheaded associate training initiatives, resulting in a 8% increase in employee productivity and retention.

• Created and executed strategies that improved customer satisfaction scores by 13% through enhanced service and efficiency.

• Optimized stock replenishment processes, reducing excess inventory costs by 18% and improving sales floor availability.

Professional Development

• Attended Harvard leadership training courses

• Engaged in “License to Lead’ “Team Lead core training”

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