Medical Billing & coding specialist

Angelica Gutierrez

**** **** ******, *** **, Bronx, NY 10460 917-***-**** ********@*****.***

Professional Summary

Results-driven Office Manager and Certified Medical Billing and Coding Specialist with 15 years of experience in healthcare administration and optical services. Proven expertise in streamlining operations, optimizing revenue cycles, and enhancing patient satisfaction. Adept at leading teams, ensuring compliance with industry standards, and implementing efficient billing practices. Bilingual in English and Spanish, with exceptional leadership, organizational, and problem-solving skills.

Education

Bachelor's Degree (In Progress)

City University of New York (CUNY), Expected Graduation: Fall 2025 High School Diploma, 2008

Certifications

Certified Medical Biller and Coder Specialist (MEDCA) Professional Experience

Medical Biller and Coder

Focused Medical Billing – Merrick, NY April 2025 – Present

- Process and submit medical claims to insurance companies with high accuracy.

- Specialize in billing and coding for Ambulatory Surgery Centers (ASC) including surgical procedures and outpatient services.

- Apply current coding practices (ICD-10, CPT, HCPCS) to ensure compliance and maximum reimbursement.

- Communicate with providers and insurance companies to resolve claim discrepancies.

- Maintain confidentiality and adhere to HIPAA regulations and payer requirements.

- Utilize billing software and EHR systems to manage patient accounts efficiently. Office Manager & Medical Coding and Billing Specialist Eyes of Jamaica – Queens, NY 2010 – April 2025

- Oversaw all aspects of clinic operations including staff management, scheduling, and customer service.

- Handled medical billing and coding, maximizing insurance reimbursements and maintaining compliance.

- Developed streamlined billing workflows and trained staff on best practices.

- Ensured accurate patient records and compliance with HIPAA regulations.

- Played a key role in maintaining high patient satisfaction and retention. Core Competencies & Technical Skills

- Healthcare Administration & Office Management

- Medical Billing, Coding, and Insurance Claims Processing

- Ambulatory Surgery Center (ASC) Billing & Compliance

- Revenue Cycle Optimization & Financial Reporting

- Staff Supervision, Training & Leadership

- Customer Service Excellence & Patient Relations

- Microsoft 365 (Excel, Word, Outlook, PowerPoint)

- Bilingual: Fluent in English & Spanish

Contact this candidate