Front Desk Coordinator
Resume:
Brittany Aguirre
La Vernia, TX *****
***************@*****.***
Authorized to work in the US for any employer
Work Experience
Front Desk Coordinator
The Spine Group - Floresville, TX
July 2022 to Present
• Check patients in, print out medication list and provide necessary paperwork
• Collect co-pays and collect on balances. Have patient set-up for recurring credit card payments for balances, if needed, and process payment plans per protocol.
• Prepare schedule one day in advance to determine balance accuracy and notify patients who need to be on a payment plan.
• Document all payments and non-payments on the schedule and give to manager at end of day.
• Verify demographics with patients and update as necessary.
• Enter all appropriate patient demographics into corresponding EHR/EMR
• Have all patients sign Opioid contract, and LOP patients sign LOP Lien.
• Scan paperwork into appropriate systems.
• Confirm appointments
• Send referral letters.
• Retrieve procedure cost estimate from S-FAX.
• Answer incoming calls and on daily basis check phones for messages, messages in the EMR/EHR, and email systems.
• Maintain up-to-date HIPAA information in patient’s chart.
• At all times, keep reception, waiting area and workstation tidy and professional.
• Maintain patient confidentiality.
• Other duties as assigned
Front Desk Coordinator
Central Texas Pain Center - San Antonio, TX
June 2021 to May 2022
• Check patients in, print out medication list and provide necessary paperwork
• Collect co-pays and collect on balances. Have patient set-up for recurring credit card payments for balances, if needed, and process payment plans per protocol.
• Prepare schedule one day in advance to determine balance accuracy and notify patients who need to be on a payment plan.
• Document all payments and non-payments on the schedule and give to manager at end of day.
• Verify demographics with patients and update as necessary.
• Enter all appropriate patient demographics into corresponding EHR/EMR
• Have all patients sign Opioid contract, and LOP patients sign LOP Lien.
• Scan paperwork into appropriate systems.
• Confirm appointments
• Send referral letters.
• Retrieve procedure cost estimate from S-FAX.
• Answer incoming calls and on daily basis check phones for messages, messages in the EMR/EHR, and email systems.
• Maintain up-to-date HIPAA information in patient’s chart.
• At all times, keep reception, waiting area and workstation tidy and professional.
• Maintain patient confidentiality.
• Other duties as assigned
• Travel as needed
Patient Coordinator Lead
My Eyelab - San Antonio, TX
December 2019 to June 2021
provide support to telemedicine doctor and perform customer service, sales, and well as verifying vision insurance and going over copays and taking payments for glasses and contacts. Also responsible for greeting patients, preparing patients for there visit, and assisting patients with purchase of contacts and glasses. keeping up with office/clerical cleaning and restocking supplies. Train new patient coordinators with exam equipment,ordering supplies and making sure contact and glasses prescriptions are correct and patients are able to see clear with the prescription. Special Education Paraprofessional
Brooks Academy of Science and Engineering - San Antonio, TX February 2019 to May 2019
assist teacher in the classroom, supervise students inside/outside of the classroom, or provide administrative support for teaching.
Bakery Food Service Representative
HEB - La Vernia, TX
March 2014 to March 2018
- Provide excellent customer service and meet customer's needs
- Take and fill cake orders
- Bake cupcakes, decorate cakes, package bakery items
- Breakout large bakery orders into smaller packages Pharmacy Customer Representative
- Assist in the HEB pharmacy as needed
- Take prescription orders
- Ring up and check out customers as a cashier
Infant & Toddler Caregiver
Grandma's House Childcare Center - La Vernia, TX
March 2012 to August 2013
- Training Completed: CPR; childcare; child development; child safety; Shaken Baby Syndrome
- Monitored and supervised infants aged 0-2 and toddlers aged 3-5
- Ensured the safety of all children and staff
- Wrote daily summary reports and reviewed them with parents
- Resolved conflicts among the children
- Administered feedings and playtime according to schedule
- Prepared lunch
- Assisted with homework in reading, math, and spelling
- Changed diapers
- Sanitized bottles, toys, and floors
Education
High School Diploma
Floresville High School - Floresville, TX
2011
Skills
• multi-tasker (Less than 1 year)
• strong communication skills (Less than 1 year)
• team player (Less than 1 year)
• time management (Less than 1 year)
• Special Education
• Childcare
• Insurance Verification
• Medical Scheduling
• Toddler Care
• Computer Literacy
Additional Information
SKILLS
- Strong work ethic, strong communication skills, strong time management skills
- Organized, multi-tasker, team player
- Computer literate
- Some conversational Spanish
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