Social Media Customer Care

Diploma

Columbus East High School - Columbus, Indiana

•

Business Administration

Indiana Business College - Columbus, Indiana

•

DARCI BAKER

C U S T O M E R

S E R V I C E / S A L E S / B U S I N E S S O W N E R Franklin 317-604-

3882

Summary

Experienced business professional with over 10 years of entrepreneurial experience. Highly dedicated and personable, with extensive experience in various departments including business sales, customer service, and property management. Proficient in customer education, adminstrative tasks, and contract negotiations.Results-driven business owner with a forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in adapting to high pressure situations, increasing brand visibility, and marketing initiatives. Skills

Ability to work independently

and collaboratively

Presenting ideas with power

of persuasion

Always seek to exceed

expectations

Seek to broaden industry

skills

Display energy and vitality in

performing daily

responsibilities

Ability to learn new tools,

technologies, and processes

quickly and independently

Complete multiple tasks in

high-pressure and stressful

situations

Strong project management

and organizational skills

Proficient in social media

platforms

Excellent written and verbal

communication skills

Work Experience

Business Owner, Franklin, Indiana

Gypsys Jewels/Owner-2012-Present

*Committed to performing expert craftsmanship and creating art out of metals and stones. *Managed business finances and all aspects of the business including social media, website design, and ordering. Photographer/Owner, Columbus, Indiana

Glamourshots Pet Photography-2004

*Owns and operates pet portrait photography service. *Maintained photo gallery, took necessary action to increase photo sales, and responded to all customer inquiries. *Digitally edited photos using Adobe Photoshop. Business Account Manager, Columbus, Indiana, undefined Owen's Communication-2003-2004

*Activated more than 200 lines of new service, as well as renewed over 250 contracts for service upgrades.

*Identified new business opportunities, and supported all aspects of the sales process. *Serviced and maintained over 30 business accounts, some having more than 100 lines of service. Inside Sales Representative, Columbus, Indiana, undefined Verizon Wireless-1998-2003

*Consistantly surpassed over 120% sales quota every month. *Conducted contract negotiations, training, pricing, and billing.

Assistant Property Manager, Columbus, Indiana, undefined Briarwood Apartments-1996-1998

*Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.

*Directing repairmen and coordinating maintenance workers for building upkeep. *Maintained a 98% occupied rental percentage.

Education

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