Walter S. Wickline
SUMMARY
Results-driven sales leader with 25+
years of experience seeking to pivot
to new industries while leveraging
proven expertise in revenue growth,
team leadership, and customer
satisfaction. Demonstrated success
in doubling profits and achieving
95%+ satisfaction ratings through
strategic sales initiatives and CRM
optimization. Skilled in inventory
management, strategic upselling,
and comprehensive performance
analytics. Bringing a unique
perspective that combines deep
sales expertise with fresh industry
viewpoints to exceed targets in new
market environments consistently.
CONTACT
C. 412-***-****
**************@*****.***
EDUCATION
Duquesne University
Bachelor of Science in Marketing
1992-1997
SKILLS
● Sales Management & Team
Leadership
● Inventory Management &
Optimization
● Revenue Growth Strategy
● Customer Relationship Management
● CRM Software Proficiency
● Negotiation & Professional
Persuasion
● Performance Analytics & Reporting
● Financial Analysis & Deal Structuring
● Coaching and Mentoring
● Lead Conversion & Tracking
● Market Analysis & Product
Knowledge
● Strategic Upselling
WORK EXPERIENCE
Land Rover Orlando
New Car Manager 2022 - Present
●Transformed business performance by elevating ranking from #8 to #1 within two years.
●Doubled net profit from $4 million to $8 million in one year through strategic sales initiatives.
●Managed team of 15 sales professionals while overseeing coordination with service and parts departments.
●Supervised $20+ million in inventory with an efficient 90-day turn rate.
● Implemented multiple sales methodologies to adapt to changing customer behaviors.
●Achieved 19-23% conversion rate on digital leads, exceeding industry benchmarks by 30%.
●Developed and executed CRM strategies that improved customer satisfaction to 95%+ ratings.
●Conducted daily team meetings to review traffic, AOP progress, sales figures, profit margins, and new manufacturer programs.
●Held weekly individual coaching sessions with team members to maximize performance and address development areas.
●Prepared and presented comprehensive weekly reports tracking all lead sources, conversion rates, callback percentages, and sales metrics. Subaru
New Car Manager 2020 - 2022
● Led team of 14 sales professionals in meeting quarterly targets during pandemic market challenges.
● Managed $3 million inventory efficiently while maintaining appropriate turn rates.
● Implemented digital sales tools that enhanced remote buying experiences.
● Developed streamlined processes that reduced average transaction time by 15%.
● Established strategic upselling approach focusing on matching customers with optimal vehicles based on comprehensive analysis of customer needs, insurance costs, and vehicle performance.
● Created detailed performance tracking systems for all lead types
(internet, phone, walk-in) with structured follow-up protocols. Washington Chevy
General Sales Manager 2019 - 2020
● Oversaw complete sales department operations and strategic planning.
● Managed $4.5 million inventory and $20M+ annual revenue through effective pipeline management.
● Supervised and developed multiple sales teams across departments.
● Implemented comprehensive performance tracking systems measuring closing percentages, callback rates, and return visit metrics.
● Established monthly AOP targets with hourly and daily tracking mechanisms.
Kenny Ross Chevrolet
New Car Manager 2007 - 2019
● Directed a team of 19 sales professionals, led hiring, training, and performance management for the sales team.
● Cultivated long-term client relationships resulting in repeat business.
● Developed professional persuasion techniques that benefited both customers and the dealership.
● Implemented structured sales approach focusing on optimal vehicle matching rather than initial customer requests.
John Seretti Chevrolet
General Sales Manager 2004-2007, New Car Manager 2000-2004, Salesperson 1997 - 2003
● Progressed through a complete sales career path from entry-level to executive leadership.
● Developed expertise in all aspects of the sales cycle from prospecting to retention.
● Built foundation for consultative selling approach and needs-based customer solutions.
● Pioneered strategic upselling methodologies focusing on long-term customer satisfaction and dealership profitability.