Human Resources Labor Relations

Deena L. Gilbert, SPHR, CCP

203-***-****/***********@*****.***

Career Summary

Career Summary: Local to Global Strategic Human Resources Consultant and Leader supporting/designing and administering HR programs within diverse industries such as Healthcare, Manufacturing, Education and Nonprofits with 150 to 36,000 employees.

Key Skills

Strategic HR Leadership Full Lifecycle Recruiting

Employee/Labor Relations Policy Development and Administration

Payroll Management/Administration Multi-State Labor Law Compliance

Benefits and Compensation Administration/Design HRIS Systems Upgrades/Administration/Design

Vendor Selection/Negotiation Administration Employee Benefits Enrollments

Workers Compensation / FMLA Administration Training & Development (Soft/Technical Skills)

Performance Management/Discipline/Terms EEOC/AA - Diversity & Inclusion

Employee Events Planning/Communications Leadership Coaching/Mediation

Competencies

Leads with inclusive and collaborative style Encourages a positive and engaging culture

Results and Solutions oriented Builds team-based collaborative environments

Leverages technology to build efficiencies/effectiveness Facilitates innovation and creativity

Models a democratic leadership style and approach Fosters a learning environment

Education and Training

Southern Oregon University - Master’s in Applied Psychology (honors)

Southern Oregon University - Master’s in Management/Leadership

Pace University - Computer Science Certificate program

University of Connecticut - Bachelor’s in economics and Post-Graduate Economics

WORK EXPERIENCE

Gilbert & Associates, Lenox, MA (Stamford, CT/Lenox MA) 2002-Present

Managing Director/Principal Consultant (short-term project-based or interim and consulting opportunities on w-2 and 1099)

It started in 1992 with 100% referrals within the Berkshires and expanded outside, including overseas.

Assumed some senior leadership roles short-term (w-2)

On-boarded candidates applying full life cycle recruiting across organizational levels within government, higher education, and manufacturing industries

Established policies and created employee and volunteer handbooks while delivering training to supervisors

Participated and led benefit plans design and vendor management within start-up overseas, compensation and performance management

Assumed role as Director HR and Head of Total Rewards within healthcare, city government and higher education for several months delivering HR strategic plans, budgets and organizational transformations

Created and administered benefits, compensation programs for all employee levels Designed and managed performance applying MBO and competency-based design.

Defined and administered compensation and benefit survey for Berkshire regional community for 5 years with over 27 participants

Implemented payroll, Time and Attendance system in PeopleSoft, installed a succession planning tool with training globally

Sample Organizations worked with includes Berkshire Physicians & Surgeons, Austen Riggs Center, EngenderHealth, Martin Marietta, Mildred-Elley, Southern Oregon University, Massasoit Community College, Jewish Geriatric Nursing Home, Quinsigamond Community College, Berkshire Gas, Lenox Savings, Grange Cooperative, American Red Cross, City of Groton, KAUST, Hudson RCI, Silver Hill Hospital.

Mattson Technology 2001-2001

Senior HR Manager

Developed HR solutions to align and merge 3 organizations on a global level

Created compensation structures within APAC, EMEA and across US operations for executives to entry staff

Recommended cost cutting equivalent to $21million for organization with Senior Leadership Team and $2mil for HR

Participated in RIF administration and analysis

Hudson RCI 1999-2001

Sr. HR Manager

Managed all total rewards programs supervising vendors, staff (up to 4 members), and budgets

Developed annual compensation (Hay System) and benefit budget recommendations, leading analysis with staff, vendors and presenting to CEO for approval

Administered incentive plans for sales and management staff

Revised employee handbook and all SPDs to update based on changes incorporated in health, FSA/DSA, EAP, and other related plans

Participated in salary and benefit surveys developing and managing analysis and recommendations

Conducted all job evaluations and decisions on hiring rates

Coordinated Benefit Fairs across US operations and in Mexico working closely with Regional HR leadership.

MassMutual 1996-1998

HR Consultant

Delivered recommendations based on analysis, focus group employee meetings and leadership assessments on cultural transformation and direction following merger with Connecticut Mutual to key executives

Orchestrated compensation changes sourced from analysis of sales data redirecting sales force to focus on mid-market

Proposed the reorganization of several departments within the retirement and facilities divisions to realign staff to organizational goals and objectives which produced improved scores on climate surveys

Participated and lead benefits, compensation, talent development changes to advance employee engagement and qualify as one of the top 100 best companies to work for in US News

Berkshire Health Systems 1990-1992

Acting Manager, Compensation & Benefits

Participated in due diligence associated with acquiring 8 long term care facilities to define risk factors and assess alignment with BHS policies, processes, and programs

Integrated and aligned 16 long term care facilities establishing competitive pay programs aligned with equity studies moving step rates to pay for performance

Delivered formal and informal training to 16 Administrators across Massachusetts and Pennsylvania on pay for performance, salary ranges, merit pay, promotional/equity pay policies and career ladders for clinical/nonclinical positions

Developed annual merit budgets for 2 acute care facilities, VNA, Home Health Sales, and 16 long term care facilities

Evaluated positions applying the Hay Point Factor system

Managed Position Control corresponding to new job openings/turnover working with Finance and Staffing to produce hiring ranges and participate in hiring rate decisions

Managed and administer leave programs and paid time off

Participated in feasibility study for HRIS/Payroll upgrades and process improvement

Managed 2 staff members.

Elf Aquitaine Inc. 1987-1990

Head of Compensation/Performance Management

Established pay philosophy drawing survey data for executive, exempt, nonexempt and hourly compensation sources (Towers, Hay, Mercer) presented to Chair of the Board along with annual compensation budget securing approval

Delivered training of Senior Regional HR Directors across divisions to apply Hay Job Evaluation tools to deliver recommendations, review recommendations, develop final proposal of job hierarchy and grading, salary ranges across 7 divisions for 16,000 employees

Collaborated with IT to develop automated change request form to ensure on-time performance/pay decisions resulting in 100% on schedule.

Managed 2 staff members and a budget.

Teaching Opportunities

Mildred Elley 2016

Adjunct Instructor – Human Resources

Accomplished – teaching class of students on Human Resources topics for credit, grading their performance, developing weekly lectures and assignments.

Southern Oregon University 2002-2004

Adjunct Instructor - Human Resources Course

Southern Vermont University (through Berkshire Community College)

Human Resources Instructor

Goodwill Industries of the Berkshires 2012-2015

Soft-Skills Trainer

Connecticut Business Industry Association 2007-2011

Presented Career/Soft Skills (Time Management, Communications, Performance Management)

Accomplished - Designed and delivered presentations on trends in Human Resources ranging from employee engagement, compensation design and administration, benefits, incentive compensation and performance management

Boards/Committees/Activities

Founder – The Berkshire County Hiking Group – 700+ members,

Past Ambassador- Berkshire Chamber of Commerce – 550+ members

Officer Colonial Total Rewards Association

Officer Jackson County SHRM Chapter

Officer Berkshire County Professional Women’s Association

Officer Ashland Oregon Kiwanis Club

Other

Offshore sailing and racing along with organized Flotillas through Moorings

Sailboat Racing off Stamford, Ct and on Long Island Sound

Founder Berkshire County Hiking Group with 700 members

Ski Instructor, Jiminy Mountain Resort

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