Project Manager Controls

SHELINA JESSA SIDI, MBA, PMP, CSM, SSM

**** ****** ****** **** ● Sugar Land, TX ● 77479

C: 281-***-**** ● E: *******.*****@*****.***

LinkedIn:https://www.linkedin.com/in/shelina-jessa-mba-pmp-28814b9/

Target Role: Director of Program Delivery

EXECUTIVE PROFILE

Strategic Program Leader Driving Digital Transformation, Compliance Excellence & IT Portfolio Success

Accomplished Senior Project Manager with over 20 years of progressive leadership experience driving complex IT initiatives, ERP implementations, regulatory compliance programs, and enterprise transformations across transportation, energy, financial services, and the public sector. Adept at leading large-scale, multimillion-dollar portfolios, aligning cross-functional teams with organizational goals, and delivering mission-critical projects on scope, time, within budget, and in full compliance. Known for a unique ability to bridge business and technology, foster stakeholder engagement, and translate strategic objectives into operational success. Recognized for optimizing governance frameworks, streamlining reporting and project controls, and enhancing compliance across organizations. Proven success in Agile, Safe, and Waterfall environments with deep expertise in business operations, HR systems, accounting processes, IT infrastructure, procurement, and change management. A trusted leader, known for integrity.

CAREER HIGHLIGHTS

100% FRA audit compliance and financial transparency at Amtrak, critically enhancing fiscal integrity.

Mitigated $11M in regulatory and federal compliance risk by executing remediation roadmaps for 37K employees + I-9 records and integrating real-time audit controls into Workday, safeguarding the organization from exposure.

Award-nominated leader (Helios Award – BP) recognized for impactful contributions.

Recognized by City of Calgary leadership for excellence in project delivery and IT infrastructure & Construction initiatives, affirming successful city-wide network enhancements.

Improved project reporting efficiency by 80% by restructuring project controls workflows, driving enhanced data-driven decision-making and real-time oversight.

CORE COMPETENCIES

Program & Portfolio Leadership

Business Process Optimization

Compliance & Governance

Strategic Planning & Execution

ERP & Systems Implementation

Budgeting and Forecasting

Change Management

Vendor Management

Procurement & Sourcing

Analytics

IT Infrastructure and Operations

Agile, SAFe & Waterfall Delivery

Change Leadership & Transformation

Stakeholder & Vendor Engagement

Risk Management and Mitigation

PROFESSIONAL EXPERIENCE

Project Controls Senior Program Manager (Promoted)

Amtrak (Contract via BI Inc) Houston, TX November 2024 – Present

Orchestrating robust project controls and governance to ensure compliance and fiscal integrity.

Achieved 100% FRA Audit Compliance: Directed project controls across $70M+ portfolio, ensuring 100% Federal Railroad Administration (FRA) audit compliance by overseeing 15 Program Managers, directly mitigating regulatory risks and ensuring continued operational funding.

Boosted Reporting Efficiency by 80%: Instituted governance protocols and reporting standards, boosting project reporting efficiency by 80% in real-time and data-driven decision-making, significantly enhancing executive visibility.

Optimized $70M Capital Intake: Directed resource allocation for $70M capital intake portfolio by deploying Business Intelligence tools, driving improved capital utilization and project initiation.

Senior Information Technology Program Manager

Amtrak (Contract via BI Inc) Houston, TX April 2023 - November 2024

Led IT Infrastructure and construction programs, driving IT modernization and operational efficiency.

Delivered 80% On-Time IT Programs: Successfully led multimillion-dollar enterprise IT infrastructure and construction programs, achieving 80% on-time implementation an enabling technology advancement.

Managed Critical Network Infrastructure: Directed projects with engineers to design and implement essential data network infrastructure components-based business requirements.

Optimized Vendor Performance & Risk Mitigation: Strategically managed external vendors to ensure service completion on scope, schedule, and budget, while proactively mitigating project risks.

Program Manager Consultant

MKI (Contract via BI Inc) Houston, TX April 2022 – March 2023

Guided a financial ERP system overhaul to support regulatory alignment and operational efficiency

Led Financial ERP Transformation: Drove a financial ERP system overhaul to achieve enhanced operational efficiency, gathering detailed requirements from cross-functional stakeholders to ensure enterprise-wide impact.

Ensured Data Integrity & Adoption: Directed data migration, cleansing, and reconciliation across finance and business units, simultaneously leading change management initiatives to increase system adoption and organizational readiness.

Managed Vendor Implementations: Collaborated with various vendors to ensure seamless implementation.

Program Manager Consultant

Community Bank of Texas (Contract via BI Inc) Houston, TX April 2020 – March 2023

Championed HRIS/payroll transformation initiatives to streamline enterprise workforce operations

Championed HRIS/Payroll Transformation: Led the end-to-end HR system implementation lifecycle, strategically streamlining enterprise workforce operations and enhancing efficiency.

Prioritized 150+ Requirements: Consolidated and strategically prioritized over 150 business/IT requirements to align with critical organizational outcomes, ensuring project focus on highest-impact initiatives.

Improved Executive Confidence by 30%: Orchestrated a rigorous vendor selection process using weighted RFP scoring, improving executive decision-making by 30% through enhanced stakeholder confidence.

Program Manager

USAA (Contract via BI Inc) San Antonio, TX March 2019 - March 2020

Managed compliance remediation programs mitigating significant regulatory exposure to a financial institution.

Automated Compliance for 37K+ Records: Executed a strategic roadmap aligned with Immigration Reform and Control Act regulations, remediating 37,000+ I-9 records and integrating real-time controls into Workday and Documentum, drastically reducing compliance risk.

Mitigated $11M Regulatory Exposure: Designed and implemented a comprehensive compliance remediation program that successfully mitigated $11M in potential regulatory exposure.

Managed Audit & Vendor Lifecycle: Managed the end-to-end internal audit and vendor RFP lifecycle, ensuring compliance and strategic vendor partnerships.

Project Manager

HPE (Contract via BI Inc) Houston, TX February 2017 – March 2019

Directed large-scale documentation teams supporting global product releases for a leading technology company.

Directed 30-Member Global Documentation Team: Led a diverse 30-member technical writing team supporting HPE’s global product releases, ensuring comprehensive and accurate product information.

Achieved 95% QA Score: Managed quality compliance across the team, consistently achieving an impressive 95% QA score, upholding high standards for documentation accuracy.

Provided Strategic Documentation Analytics: Delivered strategic documentation analytics and executive forecasting, contributing to informed product launch decisions and resource planning

IT Project Analyst/Project Manager

City of Calgary Calgary, Alberta November 2014 - November 2016

Managed a portfolio of IT infrastructure & construction projects, contributing to city-wide network initiatives.

Recognized for IT Project Excellence: Managed a $25M cross-department infrastructure portfolio, earning recognition from City of Calgary leadership for excellence in delivery.

Delivered Carrier Class Network Project: Ensured projects conformed to SDLC and PMO best practices, successfully delivering the critical Network project on time and budget; recognized by CITO.

Project Manager / Business Analyst

Tervita and Calgary Co-op Calgary (Contract via MRS), Alberta April 2012 - November 2014

Led ERP implementation and business transformation initiatives across diverse industries.

Delivered ERP Modernization & Transformation: Led comprehensive ERP modernization and business transformation HRIS Systems, enhancing operational efficiency and data management.

Facilitated System Integration: Assisted with business system integration and conducted workshops, defining requirements, and managing rigorous QA cycles to ensure seamless functionality.

Managed Project Finances & UAT: Oversaw project budgets, contracts, and user acceptance testing.

Joint Venture Coordinator

NAL RESOURCES, Calgary, Alberta April 2010 – March 2012

Enhanced financial performance and compliance through process innovation for an energy company.

Improved Billing Accuracy by 45%: Significantly improved billing accuracy by 45% and reduced manual tracking errors by implementing a new database, leading to enhanced financial reconciliation.

Slashed A/R Aging by 60%: Drastically slashed Accounts Receivable aging by 60% and resolved high-impact disputes, critically enhancing financial controls and strengthening audit readiness.

Spearheaded Six Sigma Improvements: Spearheaded key audit controls and Six Sigma process improvements, driving operational excellence and compliance within financial operations.

SAP ERP Program Manager

IBM/British Petroleum, Calgary, Alberta April 2004 - March 2010

Led global ERP strategy and process automation initiatives for a multinational energy corporation.

Managed $30M Global Project Portfolio: Managed 13 global projects with a $30M portfolio value, strategically collaborating with stakeholders to plan and direct all aspects from initiation to successful deliverables, ensuring alignment with global objectives.

Provided Global SAP Training: Developed and delivered comprehensive training programs for SAP functionality to outsourced international teams, ensuring system understanding and operational effectiveness.

Secured 60% Billing Resolution Improvement: Achieved a significant 60% improvement in billing resolution and an 80% dispute reduction by leading key accounting projects, contributing to financial health.

EDUCATION

Master of Business Administration, University of New Haven

Bachelor of Science in Psychology, University of Calgary

Network Systems Administrator Diploma, Institute of Computer Studies

Human Resource Certification, Mount Royal College

Project Management Professional (PMP) George Washington University

Scrum Master, New Era Inc License # 778180

Safe 6.0 Scrum Master Certification, Scaled Agile

Six Sigma Yellow Belt, MoreSteam University

TECHNOLOGY & TOOLS

Project & PM Tools: Jira, MS Project, Trello, Asana, SharePoint, ServiceNow

ERP & Business Systems: SAP, Oracle 9, Workday, Ariba, Masterworks

BI & Reporting: Power BI, Hyperion, Excel Analytics

Productivity & Collaboration: MS Teams, Office 365, Confluence

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