Customer Service Patient Scheduling
Resume:
BRENDA DAVIS
***** *. ****** **** **** lot **
Surprise, Arizona 85378 *.********@*****.***
Skills and Qualifications
Customer Service and Medical Skills
● Compassionate attitude towards patients
● Computer proficiency
● BLS and AHA certified 9/14/2024
● Proficient at taking and recording Vitals
● Proficiency in medical terminology
● Able to assess and react to emergency situations
● Self-directed works well with others
● Communicates well with other Staff members and Patients
● Work with Prescriptions and patient scheduling for High Country Pet clinic
● EMR proficient
● Subcutaneous shot certified and IV certified
● Cashier experience
● Works with behavioral patients separate or groups 5 years’ experience. Work History
● Center at Arrowhead 08/10/23 to 1/25. 31 an hour 7201 W Camino San Xavier, Glendale, AZ 85308
● Nextaff Inc 08/25/2022 to 08/23supervisor 602-***-**** $22 an hour
● Sunwest Dermatology 11/1/2019 to 04/01/2021 Supervisor Nichole Davis 928-***-****
● Nurses Network 12/6/2018- 3/21/2023 Supervisor Debbie 928-***-****
● Circle of Life Alzheimer’s LLC 05/26/2018 to 12/10/2018. Supervisor Sue 609-***-****
● Dollar Tree from 12/1/17 to 1/9/18 Manager Jack 928-***-**** Yavapai College Library 7/01/2017- 12/5/2017 and 2/2018-9/2018
● Supervisor Sue Robinson / Facilities 928- 445-7300
● The Meadows of Prescott Valley from 7/09/2017 to 10/14/2017 Director Ross 928-***-****
● Glassford Place 928-***-****
Director Phillip Start date 10/2016 to 3/01/2017
● Goodwill of Central Arizona 928-***-****
Manager Lynne Phillips Start date 07/27/15 to 10/13/2015 Office Equipment Experience
● Skilled using various software programs including Microsoft Office 2010; Word, Excel, PowerPoint, Quick books and windows.
● Cerner, Isalus, and Cornerstone
● Operated office equipment such as copiers, and printers, and faxes.
● Good Telecommunication Skills and customer service skills.
● Front and back-office experience
Licenses
CPR certified expires 09/2024
First Aid Certified expires 09/2024
Level One Fingerprint Clearance Card Expires 04/2028 BLS certified expires 09/2024
Certified Nursing Assistant #100*******
Pharmacy Trainee License # T073867
Licensed Practical Nurse # LPN 294354
College Education
CNA certificate 2017.Associate of Arts Degree 2020.Medical Records Technician 2021. Yavapai Community College Prescott, Arizona
LPN 05/2023
Gateway Community College
Professional References
Paige Klein 602-***-**** known 5 years
Kathy LaGrotta 928-***-**** known 5 years
Mary Throop 928-***-****-known 5 years
Personal
Tammy Whitten 602-***-**** known 11 years
References
I have worked with Brenda at Circle of Life for two years; she was a medication technician and certified caregiver with me. She performed her duties as medication technician, with skills knowing her medication well. I highly recommend her for this job. Kathleen Lagrotta
Caregiver, Glassford Place
*************@*****.***
To Whom It May Concern, I am writing this recommendation for Brenda Davis. I worked with her for many years. We first worked together at the Facilities Management office at Yavapai College. We were in the same position during this time. She was always early for work and always ready to do a great job. She was very kind to everyone she worked with including coworkers, other college staff, and supervisors. I then worked with her at Sunwest Dermatology. I recommended her for the job to my supervisor because we needed another staff member on our team. I trained her for that position, and she learned very quickly. Again, she was always early for work and worked great with our staff and patients. She is a very professional individual and I highly recommend her for this position at your company. Best regards, Paige Klein Paige Klein
Facilities worker, Yavapai College
*************@*****.***
I have worked with Brenda as her advisor since 2017. She has proven herself to be a diligent and dedicated student. She applied herself to every class with the intention of succeeding. In 2018 I hired her as a student worker in the SSS TRIO program helping to market our program to, and provide programing for, the students at Yavapai College. She was a reliable and relatable student ambassador who completed all the tasks assigned to her in a timely manner and with enthusiasm. Carol Beard
Academic Advisor, SSS TRIO, Yavapai College
*****.*****@**.***
Brenda is dependable, knows her scope of practice and is caring in her delivery of her skills. She has taught other peers in the correct procedures for delivering services in a safe manner. She is an asset.
Mary Throop
Nurse, Polara health
*********@*****.***
April 12, 2023
To whom it may concern:
It is a great pleasure that I write this letter of recommendation for Brenda Davis. I have observed. Brenda Davis, in her role as a student PN 160 and PN180 at Gateway Community College, and as her clinical instructor Medical / surgical clinical. Brenda is a bright, competent, and compassionate student who embodies the values in her humanistic education. Brenda distinguishes herself with her scholarly aptitude, determination, and passion for nursing. Her calm demeanor, intuitive care, and commitment to excellence are a few of the strengths I have noticed in her. I have closely observed her critical thinking which also reflects in her care plan. She has developed many clinical skills while demonstrating a commitment to teamwork. Most importantly she exhibits a safe and competent patient centered care. Brenda has earned the respect for her profession from classmates, and residents she works with during her clinical hours. I look forward to her future contributions to nursing profession. She will be the indispensable asset to any institution, and I am pleased to recommend Brenda to you. Please feel free to contact me if you have any questions. Sincerely,
Dolcy D'Mello RN, BSN, CWOCN, PCCN
Adjunct clinical instructor
*****.******@*********.***
Contact this candidate