Bobby L. McDonald
Suwanee, GA 30024
************@*****.***
EDUCATION
Temple University-Philadelphia BA (Communications)
Strayer University BA (Human Resource Management)
PROFESSIONAL EXPERIENCE
UKG-Alpharetta, GA Payroll Tax Analyst II 2019-current
•Assist in the preparation, process, calculation and reconciliation of bi-weekly multi-state payroll for 3000+ employess, ensuring accurate and timely paychecks.
•Ensure payroll data is reported correctly to federal, state and local agencies, maintaining compliance with payroll laws and tax regulations.
•Support departmental efforts with collaborating with the Payroll Manager with research and response to payroll inquiries, including taxes and tax notices, deductions, wage withholding, and other applicable payroll data.
•Prepare and file payroll tax returns, including federal, state and local tax filings.
•Reconcile payroll tax accounts and ensure discrepancies are resolved promptly.
•Act as a liasison with government agencies regarding payroll tax matters.
•Register for new state and local tax jurisdictions as well as closeout of old jurisdictions as needed.
•Compile payroll data and create payroll reports as needed.
•Participate in payroll year-end functions including reconciliation, processing of W-2C forms and other tax forms as needed.
•Demonstrate continuous efforts to improve operations, streamline work processes, and work cooperatively and jointl to provide quality teammate support.
•Power of Attorney processing including TPA access for vendor(s).
People Strategy-Atlanta, GA Tax/Compliance/Day to Day Operations 2017-2019
•Responsible for preparation, depositing and filing client payroll taxes as required by federal, state, and local taxing authorities, and as authorized by management
•Analyzed payroll tax data that requires preparation and filing of amended tax returns
•Researched and resolved payroll tax notices in a timely manner, including requesting abatement of P&I with applicable tax agencies
•Collected customer funds according to payment due dates/sent payments to agencies
•Posts incoming wire transactions
•Researched any compliance issues using root-cause analysis to ensure resolution
•Collected outstanding account receivables
•Processed cash debits and credits
•Performed payroll tax reconciliation for clients during tax implementation and Quarter-End processing
•Amended and corrected previously filed payroll tax returns on behalf of customers
•Assisted with various projects as assigned
Heartland Payroll Solutions-Alpharetta, GA Payroll Tax Analyst 2015-2017
•Conducted research, analysis and resolution to payroll related tax notices and inquiries
•Analyzed payroll and tax data resulting in the preparation and filing of amended tax returns
•Amended and corrected previously filed payroll tax returns
•Provided excellence in client service to internal and external clients including working directly with tax agencies
•Reviewed and imputed tax rates and/or deposit frequency changes as part of client compliance efforts
•Identified and resolved discrepancies during payroll data extracts
Heartland Ovation Payroll-Alpharetta, GA Payroll Specialist 2014-2015
•Maintained an assigned base of payroll clients, provided customer service support and resolves client issues and concerns, established and maintained a positive working relationship with clients
•Interacted with client base via telephone, fax, and/or e-mail to obtain payroll data including hours worked, salary adjustments, special payments and employee deductions
•Accurately keyed all payroll related data necessary to process client payrolls
•Ensured deadlines are met and payrolls and reports are produced accurately
•Provided client training by explaining the various reports and products available
•Processed wage attachments via payroll
COMPUTER KNOWLEDGE/SKILLS:
Proficient user of Microsoft Office Suite(Word, Excel, Outlook, Power Point), Master
Tax, ADP Work Force Now, Siebel, Oracle, Cyber shift, Time Pro, Lotus Notes,
Docutron, Peopleclick, HRB, HRIS, Ceridian eSource, Enterprise 4, Kronos, Ultipro,
Workforce Central, Workday, Salesforce, EZ Labor, Citris, Peoplesoft, Report Smith, Compass, Same time, Office Communicator, Internet Explorer, 10 key(Alpha and Numeric), Typing(60-65 WPM).