Customer Service Community Manager

Amber Carlisle-Hale

Professional Summary

Work History

Skills

Education

Spring, Texas - 281-***-**** - ***********@*********.*** linkedin.com/in/amber-carlisle-hale-229141101

I have over 18 years of multifamily industry experience with strengths in customer service, talent acqusitions, scheduling, accounts receivable, maintaining occupancy and exceeding financial goals. I have worked both on-site and as a national supplier partner. Jan 2022 - Present

InterSolutions - Staffing Specialist

Provide temporary, temp-to-perm and direct hire staffing services to the multifamily industry. Responsible for recruiting/talent acquisions, interviewing, onboarding, e- verify, scheduling and managing up to 50+ employees, payroll, check-ins, staffing sales, and customer service.

Southhampton Management - Assistant Property Manager New lease-up reaching occupancy goal of 90% within a year of opening. Handled all posting of rent, and other resident accounting to include move ins/outs and propernotices for balances due. My team was recognized by J Turner Surveys as being in the Top 1% nationally for excellent customer service. Alvin Ailey American Dance Center - Dance, 1999-2000 Independent study program on a partial scholarship. Areas of study included modern/contemporary, ballet, jazz, and tap.

Sam Houston State University - Dance, 1997-1999

Jul 2016 - Oct 2021

Greystar - Assistant Community Manager, Leasing Agent Leasing Agent for 2 years at a 450 unit apartment community. Then promoted to Assistant Community Manager for my remaining 3 years. My primary focus was maintaining high occupancy, excellent customer service, handling resident concerns and all aspects of property accounting.

Jul 2011 - Jul 2016

Customer Service • Property Management • Marketing • Leadership • Sales • Staffing • Spoken and Written Communication • Microsoft Office • Positive Attitude • Self Starter

Contact this candidate