On-Site Food Service
Resume:
KARIAUNA CALVIN
725-***-**** ***************@*****.***
https://www.linkedin.com/in/kariauna-calvin-51512623a
Education
Northwest, Las Vegas, NV – Associates of Arts in Criminal Justice
Hesperia Community Education, Hesperia, CA- Highschool Diploma
Work Experience
Corrections Officer
TDCJ, Houston, TX, January 2025- April 2025
● Participates in the care and custody of offenders in adherence to correctional laws, rules, regulations, and established procedures.
●Attends pre-service training programs including classroom instruction, physical training, self-defense, emergency security procedures, the use of firearms, and on-site training activities.
●Performs searches of buildings, dormitories, and cellblocks for contraband and performs searches of offenders.
●Oversees and provides security of offenders performing technical skills such as construction, maintenance, laundry, food service, and industrial and agricultural operations.
●Oversees and controls offender movement within buildings or specific areas.
●Prepares and maintains records, forms, and reports.
●Performs related work as assigned.
Dispatcher
Inter-Con Security Systems, Las Vegas, NV August 2024 – Jan 2025
●Scheduling and dispatching drivers, work crews, vehicles, or equipment to appropriate locations according to predetermined schedules, customer requests or immediate needs
●Relaying information such as work orders or other messages to and from work crews, field inspectors, supervisors, or emergency personnel.
●Using telephones, two-way radios, or text messages to contact employees or emergency personnel
●Speaking with supervisors or customers to resolve problems, requests for services or equipment
●Preparing daily work such as schedules
●Preparing work orders for crew or receiving work orders from work crews
●Overseeing communications within company assigned territories.
●Keeping and organizing work requests, customer requests, completed work requests, charges for work performed, expenses for services performed, inventory records and other information.
Corrections Officer
NDOC, Las Vegas, NV February 2019 - January 2024
●Conduct regular and unscheduled head counts of inmates during active hours in cell blocks, dormitories, work details, or training activities and telephone control center to give accurate physical counts according to established procedures; fill out and turn in appropriate forms to control centers and/or to supervisor.
●Control, direct, and monitor activity and movement of inmates within a specified area (line movements, showers, recreation or game room, dining area, housing units, segregation and/or special management units) to ensure security and safety of inmates, staff and the public by instructing the inmates, ordering and disciplining them.
●Coordinate, direct, and instruct inmate work crews and evaluate inmate work to ensure proper completion of work and take appropriate action or report to supervisor.
●Monitor and control inmates during transport to work assignments, classes, medical appointments, and court hearings using proper restraints and transport tactics.
●Intervene in and control acts of negative behavior and violence to maintain security and safety of inmates and staff and the public by instructing inmates and by using physical force such as restraints, firearms, or other devices as required following prescribed procedures and guidelines.
●Conduct visual surveillance of security perimeter and monitor vehicle and foot traffic entering and leaving facility to detect abnormal or suspicious.
activity, to detect inappropriate behavior and to maintain safety and security of inmates, staff and the public and the institution/facility.
●Inspect persons and articles before admission to the institution/facility by operating metal detector, x-ray machine, and/or hand scanner to ensure proper authorization for entry into the facility/institution in accordance with established procedures.
●Perform random and specific search and inspection of inmates and visitors (clothed and unclothed searches) to prevent the introduction of contraband into the facility.
●Search inmate housing, buildings, institution/facility, physical plant, supplies and inmates’ personal property for weapons and contraband by following institutional procedures and guidelines.
●Maintain proper use, control, and accountability of keys, caustic and flammable material, tools, dangerous kitchen utensils, and equipment by following established procedures to maintain the safety and security of inmates, staff, and the public.
Customer Service Rep (WFH)
Toys R Us, Los Angeles, CA July 2017 - February 2019
● Respond to customer inquiries via phone, email, and chat.
● Resolve customer issues efficiently and professionally.
● Document customer interactions accurately in the system.
● Follow up on customer requests and ensure satisfaction.
● Collaborate with other departments to resolve complex issues.
● Stay informed about product updates and company policies.
● Meet or exceed performance metrics and service goals.
● Provide feedback to improve customer service processes.
● Maintain a positive and empathetic attitude toward customers.
● Adhere to work schedules and attendance requirements.
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Relevant Competencies
MS Office Suite, SharePoint, Technology Integration, Graphic Design, Desktop Publishing, Computer Programming, Reports, Multi-tasker, Time Management, Diligence, Leadership Skills, Customer Service, and Data Skills, Security
Certifications
First Aid Certification
Guard Card
Nevada PILB / Armed Guard Card
Contact this candidate