Billing Specialist Graphic Designer

AMANDA ANNE KRUGH

Lomita, California 310-***-**** ******.*******@*****.***

Professional Summary

Detail-oriented Billing Specialist bringing years of experience with back-office systems, high-volume invoicing, account reconciliation, and process optimization. Proven ability to manage complex billing systems, train and support team members, and collaborate across departments to ensure billing accuracy and timeliness. Seeking a Administrator Coordinator role to leverage deep knowledge coordinating projects and people with strong organizational and leadership skills to support operational excellence and financial accuracy.

Professional Experience

Senior Billing Specialist/ Accounting Analyst

Cargomatic/Atlas Marine Transportation – Long Beach, CA Jan 2022 – Present

- Led billing operations for major clients including Amazon, Expeditors, and Maruchan, contributing to over $1M in recoverable revenue.

- Trained 20+ team members and created tailored training manuals to streamline processes.

- Accelerated billing from 2 to 40+ invoices daily, helping regain a key client.

- Oversaw billing for 500+ backlogged loads during a system transition; collaborated with vendors to ensure smooth NetSuite uploads.

- Designed training tools and provided onboarding for new staff using Trinium.

Billing Associate (via Ultimate Staffing)

Cargomatic/Atlas Marine Transportation – Lomita, CA Jun 2021 – Jan 2022

- Promoted within two months from file clerk to billing associate.

- Processed 50–75 orders per day and supported collections and documentation for high-volume accounts.

- Achieved a personal record of $191K billed in one day.

Print & Marketing Associate

Staples – Torrance, CA Mar 2017 – Present (Part-Time)

- Designed custom print projects while managing cash office operations.

- Balanced register tills and prepared daily financials.

Additional Experience

Administrator, Graphic Designer, Supervisor, Event Coordinator

Various Roles in Non-Profit, Print & Design Industries 2006 – 2017

Held diverse roles including Center Manager (Standard Register), Church Administrator, and freelance Graphic Designer. Responsibilities included staff supervision, budgeting, project management, and production operations across printing and administrative functions.

Education & Training

Associate of Arts, El Camino College – Torrance, CA

Digital Media, Los Angeles Harbor College

Graphic Design Certificate, National Computer Training

Technical Skills

Microsoft Suite (Word, Excel, Outlook Adobe Creative Suite (Photoshop, Illustrator) Acrobat Pro

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