Sr. Project Manger, Business and Data Analyst

Kirk C. Bowman 714-***-**** ****.*******@*******.***

Profile

Results focused Project Manager, Business and Data Analyst with more than 20 years of experience refining processes, leading cross-functional teams, and delivering actionable insights to public media (non-profit), multi-national, transportation and building supply industries. My recent role in providing deep data analysis, repeatable processes, and upskilling of staff, provided 30% efficiency gains and a 20% reduction in revenue attrition for my current employer.

Key Project and Management

Skills

Led and trained cross-functional teams to refresh antiquated business processes, including detailed requirements gathering, work prioritization and incentive analysis. Introduced actionable data analysis, tracking key performance indicators and regular management reporting.

Utilized Cloud Application Hosting, Artificial Intelligence (AI) and Knowledge Bases

Project Risk Assessment, Change Management and Milestone Planning

Use of Agile (Scrum, Kanban, Pairing), Lean, RUP and Waterfall methods as needed.

Project Budgeting, Staffing, Quality Assurance, SDLC Management

Training, Application Enhancements, Integration and Maintenance, Solution Acceptance and User Acceptance Testing

Technology Skills

Databases: MS SQL Server (SSMS, SSRS, SSIS), Access, Snowflake, Oracle

Reporting: SQL Reporting (SSRS), MS Access, Excel, Power BI, Tableau

Documents: MS Office Suite and Teams, Google Workspace, Visio Workflows

Environments: Windows Servers/Desktops, Web, RDP, and Zoom/Teams support

Tracking: Atlassian Jira and Confluence, Basecamp

Recent Experience

Business Systems and Analytics Manager

Nov. 2015 – Present KPBS (at SDSU Research Foundation), San Diego, CA

Originally hired as a project consultant providing project management, business and process analysis, data conversion and data quality analysis. Developed new SQL queries, file outputs and reports using SSMS/SSRS for MS SQL and Navicat for Oracle. Developed and executed quality assurance (QA) tests and trained end users. In my next role, I managed fundraising and audience service operations, project, and vendor management, provided software support, training, mentoring and keep all departments apprised through data analysis, reporting, and dashboard creation. After moving to Texas, I have returned to providing technical/operational leadership for departmental initiatives (Revenue Stop-Loss Project and Data Analysis Training) as a consultant.

Clinical Programmer II - Project Management / Software Quality Assurance Consultant

(Through Robert Half Technology)

Dec. 2014 – Oct. 2015 SynteractHCR, Carlsbad, CA

Provided software development process analysis, project management and introduced automated testing practices and technologies. Resolved data quality issues using SQL query tools in an auditable and controlled document environment. Implemented Atlassian JIRA/Confluence service for department level issue tracking and knowledge capture.

Quality Assurance Testing (Direct Remote Contract)

Mar. 2014 – May 2014 Edelman, Washington DC

Provided remote quality assurance services for developers (testing scripts, results documentation and test environment maintenance utilizing Atlassian JIRA and local test lab) Utilized Agile Scrum and Kanban techniques to manage work items and prepare for UAT.

Technology Project Manager – Business Analyst – IT Director

Aug. 2004 – Mar. 2014 West Coast Management, Buena Park, CA

Management of all technology projects at West Coast Management, Inc. including four divisions and twenty retail locations. Utilized Agile and other incremental project management techniques to deliver high quality results quickly and within budget. The department budget was approximately $1 million yearly. I achieved cost efficiencies by maintaining a team of four employees, two contractors, and IT vendors during my tenure.

Founded a New IT Department and Data Center:

Hired, trained, and managed IT Department employees through multiple business cycles and management reorganizations.

Implemented an IT Department ticketing system to track and respond to requests more effectively.

Process, Workflow Analysis and Business Streamlining

Partnered with C-level and Business Unit Managers to find business streamlining opportunities, to define key business metrics and provided reporting tools that enabled tracking progress towards business goals.

Creation and maintenance of MS SQL Business Intelligence database including use of the SSIS data integration and ETL functions.

Developed ad hoc and automated reporting using MS Reporting Services.

Database Administrator and Application Developer

Aug. 2002 – Aug. 2004 West Coast Management, Buena Park, CA

Developed and supported the company’s business operating system.

Utilized MS Access clients, SQL Database Server, and Reporting Services (SSRS). This custom CRM provided prospect tracking, quoting, order entry, PUC and mileage pricing, geocoding, invoicing, account receivable tracking and collections, truck and driver performance analysis, aggregate scale tickets, and management reporting. Developed utilities and integration applications using Microsoft .Net, C#, WPF, WinForms and console applications.

Developed Company Websites in ASP.NET, HTML, CSS, and JavaScript.

Other Experience

Senior Business Analyst

Jan. 2000 - Aug. 2002 BP (British Petroleum) Digital Business Group

Downstream Digital Business Transformation Programme

Received six months training on RUP project management practices at BP’s global headquarters near London, England.

Managed development of a web-based employee time tracking in a Unix/Java/Oracle environment using the MVC design pattern and RUP principles.

Trained new participants and business leaders through group presentations and individual mentoring.

Technical Lead for Performance Retail Project

Evaluated web-based retail back-office software and POS interface. Monitored vendor performance.

Managed lab and field testing, completion of testing cycles. and certification of new software updates.

Managed vendor evaluation of wireless handheld hardware and software used for inventory control.

Education

Attended University of California (Electrical Engineering Major), Irvine, CA

Dedicated to lifelong learning – seminars, digital courses, books, mentors, user groups.

Passion

High Performance Team Building

Making Technology Work for You Through People and Processes

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