Account Manager Business Development

Robert Boldt

Location: Crystal Lake, IL, USA

Email: *********@*****.*** Phone: +1-847-***-**** LinkedIn: in/bboldt1 Professional Summary

Results-driven account management professional with 20 years of experience driving business growth through strategic sales and marketing initiatives. Proven expertise in business development, customer relationship management, and marketing automation. Adept at leading cross-functional teams, mentoring junior professionals, and leveraging data analytics to optimize sales strategies. Proficient in CRM software and e-commerce platforms, with a strong track record of improving customer engagement and revenue growth.

Professional Experience

Account Manager

Connection – Schaumburg, IL

January 2024 – Present

• Spearheaded business development initiatives to expand market reach and customer base.

• Developed strategic partnerships to drive revenue growth.

• Implemented innovative marketing strategies to enhance customer engagement. Account Manager

Waterly – Crystal Lake, IL

April 2024 – December 2024

• Spearheaded business development initiatives to expand market reach and customer base.

• Developed strategic partnerships to drive revenue growth.

• Implemented innovative marketing strategies to enhance customer engagement. Account Manager

LTF Technology – Huntley, IL

January 2023 – July 2023

• Identified and developed new business opportunities for lighting manufacturers and electrical distributors.

• Implemented marketing automation strategies to streamline sales processes.

• Conducted data mining to target under-reached customers, launching enrichment campaigns for improved engagement.

Senior Account Manager

Other World Computing – Woodstock, IL

October 2013 – June 2022

• Managed key accounts, providing comprehensive sales, technical, and business support.

• Mentored and coached junior account managers, contributing to increased company revenue.

• Utilized data-driven strategies to exceed sales goals through upselling and cross-selling.

• Assisted customers in selecting optimal products based on their needs.

• Trained sales teams on customer prospecting and email marketing techniques.

• Grew the GOV/ED sales

Operations Manager

Perry S. Marshall & Associates – Oak Park, IL

January 2010 – August 2013

• Managed key operational aspects, including CRM (Infusionsoft), merchant accounts, and email systems.

• Ensured seamless resolution of customer and infrastructure issues. Account Manager

Other World Computing – Woodstock, IL

August 2003 – January 2009

• Increased sales for existing accounts while acquiring new educational and government accounts.

• Led reseller acquisition for the Newer Technology product line, resulting in significant growth.

• Drove sales through targeted email marketing campaigns and strategic retail partnerships.

• Consistently ranked as a top sales performer and leveraged data mining for customer insights. Education

Good Samaritan Hospital – Downers Grove, IL

Paramedic School, Minor in Emergency Medicine (1992) Harper College

License in Medical Technician (1990)

Skills

• Sales Management & Account Management

• Customer Relationship Management (CRM)

• Business Development & Strategic Planning

• Marketing Automation & Market Research

• Data Analytics & Data Mining

• E-commerce & Product Development

• IT Support (Windows, Mac OS, AWS)

• Leadership & Team Building

• Infusionsoft, Salesforce, Power BI

• Internet of Things (IoT) & Technical Support

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