SHERYL COOPER
OFFICE MANAGER/DATA ENTRY/SWITCHBOARD-RECEPTIONIST
CONTACT
With over 15+ years of experience in administrative support and office management, I bring a proven track record of creating welcoming environments, supporting executive teams, and ensuring the smooth operation of fast-paced offices. My career has been defined by adaptability, a deep understanding of office technologies, and a
commitment to delivering excellence in every interaction. I have served as an Office Manager, HR Liaison, and Senior Administrative Assistant to a District Sales Manager, each role sharpening my leadership, organizational, and problem-solving abilities. Whether coordinating schedules, managing office systems, or troubleshooting technical issues, I approach every task with efficiency and
professionalism. My colleagues often refer to me as the
“Office Ninja” — a reflection of my ability to anticipate needs, resolve challenges quickly, and keep operations running seamlessly behind the scenes.
I welcome the opportunity to contribute my skills and experience to your team. Thank you for considering my application. I look forward to the opportunity to speak with you further and can be reached directly via cell phone at your convenience.
******.*****@*****.***
SHERYL COOPER
OFFICE MANAGER/DATA ENTRY/SWITCHBOARD-RECEPTIONIST CONTACT
PROFILE
******.*****@*****.***
Detail-oriented and dependable Office Manager and Career Receptionist with 15+ years of experience supporting executives, managing front-office operations, and delivering exceptional customer service. Adept at handling high-volume calls, resolving client concerns with professionalism, and performing a wide range of administrative duties. Strong proficiency in Microsoft Office Suite and various business software. Known for maintaining calm under pressure, multitasking effectively, and providing high-level support in fast-paced environments.
CORE
COMPETENCIES
EXPERIENCE
Executive Support & Administrative
Assistance
Multi-Line Phone Systems (Allworx,
Meridian, Altigen, etc.)
Office Equipment buying and
maintenance of.
IRIS Business Card Reader
Customer Service & Conflict Resolution
Office Supply & Literature Inventory
Management
Document Scanning & Pre-Coding for
Accounting
Notary Public Services (Active since
2009)
Microsoft Office Suite (Word, Excel,
Outlook, PowerPoint, Publisher)
QuickBooks, MAS90, P21, Bullhorn,
Access, Act
Travel Coordination & Conference Room
Scheduling
Cornerstone Companies, Leawood, KS
Receptionist / Executive Administrative Assistant
July 2017 – February 2025
• Front desk management: greeted guests and managed multi- line phone system, for a high volume service oriented business.
• Provided administrative support to four and five executives and a staff of 35 plus.
• Created monthly internal newsletters using Microsoft Publisher.
• Maintained office and marketing inventory material inventory and placed orders.
• Processed mail, document scanning, pre-coding for accounting, and general clerical tasks.
• Served as key liaison for telecommunications and IT coordination.
• Continued essential on-site responsibilities during COVID-19 for 50+ remote employees.
MKSPFV, Kansas City, KS
Receptionist / Operator / Accounts Receivable Biller October 2014 – April 2017
• Managed front desk, call routing, mail distribution, and supply orders.
• Proofread billing documents and supported invoice processing.
• Maintained customer records using P21 system.
• Produced internal communications and newsletters. Alexander Mechanical, Kansas City, MO
Receptionist / Administrative Assistant
July 2013 – October 2014
• Supported company executives with administrative projects and scheduling.
• Created marketing collateral using PowerPoint and Publisher.
• Handled holiday mailings and customer engagement campaigns.
Adkore Staffing Group, Overland Park, KS
Administrative Assistant / Receptionist (Various Contracts) August 2009 – July 2013
Roles included:
• Power Group – Admin support, travel arrangements, and conference logistics on top of basic office duties.
• Neal Harris HVAC – Customer service, document handling, and payment reporting.
• Smith Electric Vehicles – Data entry and file reorganization.
• For Adkore: Internal responsibilities included candidate scheduling, background checks, onboarding paperwork, and invoice audits.
EDUCATION
High School Diploma
Belton Senior High School,
Belton, MO — Class of 1980
Nail Technician Certification
Superior School of Cosmetology,
Olathe, KS — Class of 1999
CERTIFICATION
Kansas Notary Public
Active since July 2009
Licensed Nail Technician
Since May 1999