Social Worker High School

NICOLE SCHEEL

***** ***** *** *** ******, MN ****1

612-***-**** **********@*****.***

SUMMARY

I have 12 years of experience in customer-facing roles, consistently achieving 100% positive results in customer delivery, including successful navigation of crisis situations involving suicidal emergencies.

During my junior year of high school, I was assigned to assist the art teacher over the summer for the migrant program. However, I took the initiative to help elementary students who had scored low on their math placement assessments. Contrary to standard procedure, I worked with these students, often in the hallways, and spent half the summer ensuring every student was able to return to their classroom and successfully stay on track.I share these anecdotes to provide an accurate expression of my character, which I believe is as crucial as expertise measured in standard formats.

My experiences underscore that education is undeniably important in every facet; a strong work ethic is verified through experience; and a well-defined skills list confirms one's ability to understand and apply concepts. All these qualities are almost as important as one's character.

WORK EXPERIENCE

JD Service & Repair

Managing Director

2020-2025

responsible for the overall management of operations Service policies, standards, and procedures.

B2B Customer Relations

R4AC

Compliance Officer

2018-2020

Collect data and evidence for proceedings.

Ensure compliance with legal and ethical standards.

Using judgment for Input with decision making.

Elm Homes

Residential Manager

2012-2018

Managed the residence, persons served, staff, and medical services provided.

For four consecutive years, one of the individuals we served consistently expressed his satisfaction during annual reviews with his social worker.

In recognition of how happy he was living at the house I managed, the social worker secured approval to create an 'unofficially official' certificate, specifically reserved for unique situations.

Skills

Account Management

Auditing

Business Process

Calendaring

Communication

Community Engagement

Compliance

Conflict Resolution

Customer Service

Facilitation

Interpersonal Skills

Investigating

Proactive

Problem Solving Skills

Scheduling

Tracking

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