Executive Assistant Payment Processing

ANA ROWENA D. GABINETE

************@*****.*** 312-***-**** Chicago, IL 60625

PROFESSIONAL SUMMARY

Dynamic professional with experience as ExecuIve Assistant, client relaIonship management and project coordinaIon. Proven track record in enhancing office efficiency and ensuring Imely payment processing, while maintaining confidenIality and aRenIon to detail. SKILLS

• Office AdministraIon

• Project and office management

• Client relaIonship management

• Customer Service

• Sales and markeIng strategies

• ProducIon oversight

• MicrosoV Office proficiency

• Client communicaIon

• Procurement processes

• Document control

• Payment processing

• Time Management

• ARenIon to detail

• InformaIon confidenIality

WORK EXPERIENCE

ARy. Paolo Rivera PC Chicago, IL

Execu&ve Assistant

02/2025 – 04/2025

• Managed lawyer’s daily schedule, coordinaIng

meeIngs with prospecIve and exisIng clients.

• Handled incoming calls, relaying messages to

appropriate parIes promptly.

• Maintained an organized filing system for efficient document retrieval.

• Reminded clients of court dates, agency

appearances, and submission deadlines.

• Processed client payments accurately and

efficiently.

• Ensured office environment remained presentable

and welcoming for clients.

Magnificent Mile Fashion CollecIon

Company Manila, Philippines

Business Manager/Owner

03/2015 – 12/2024

• Created efficient work schedules to enhance

overall producIvity.

• CulIvated strong client relaIons through needs

assessment and proposal development.

• DraVed correspondences for various stakeholders

including clients and government agencies.

• Collected employee Ime records to accurately

process payroll.

• Resolved customer complaints in a Imely manner.

• EsImated and procured the required labor and

materials to support producIon while ensuring

quality standards.

• Monitored project Imelines and ensured

compliance with delivery schedules.

• Generated billing statements and managed

receivables collecIon processes.

Unisys CorporaIon

Philippine Bureau of Customs

ComputerizaIon Project Manila

Philippines

Project Control Officer

08/1996 – 10/1999

• Supported the Project Director in managing the

project.

• Scheduled meeIngs with high-level Bureau

officials, prepared materials, arranged catering

and documented minutes.

• Organized documentaIon for client deliverables

acceptance and billing approval.

• Ensured Imely collecIon of payments to maintain

cash flow.

• Developed procurement processes to streamline

acquisiIon acIviIes.

• Coordinated acquisiIon of deliverables,

components, and technical support resources.

• Managed office faciliIes to ensure opImal

operaIon condiIons.

China Banking CorporaIon

Collec&on Assistant

06/1990 – 02/1995

• Pursued collecIon of past due loans through

phone calls and wriRen correspondence.

• Facilitated client communicaIon to discuss

payment opIons and debt resoluIon.

• Organized documentaIon for potenIal legal

proceedings to support recovery efforts.

EDUCATION

AssumpIon College Manila, Philippines

Bachelor of Science in Commerce Major in Economics AWARDS/HONORS

• Awarded a plaque of appreciaIon by LBP Resources and Development CorporaIon, a subsidiary of Land Bank of the Philippines, for excepIonal service and dedicaIon as a supplier, playing a vital role in their growth and success.

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