Elearning Developer Change Management

DOUGLAS EDWARDS

***** **** **** *******, ** ***** 818-***-**** ***************@*****.*** LinkedIn

Dynamic and innovative eLearning Developer with extensive experience in designing and implementing engaging and effective

training programs for both clinical and business applications. Adept at leveraging technology to streamline onboarding processes

and enhance organizational learning initiatives. Proven track record of success in spearheading the development of diverse

educational materials, including eLearning modules, interactive simulations, and micro-learning videos. Skilled in creating and

implementing scenario-based learning approaches to improve sales performance and promote safety awareness.

• Instructional Design

• Video Production

• Change Management

• E-Learning Development

• Micro-Learning

• Data-Driven Decision Tools

• Digital Adoption Platforms

• Needs Assessment

• Sales Training

• Learning Management Systems (LMS)

• Content Development

• Collaboration

• Scenario-Based Learning

• Onboarding Optimization

• Technology Integration

PROFESSIONAL SKILLS

Technical Skills: Articulate Storyline 360, Articulate Rise, Techsmith Camtasia, Adobe Captivate, Abobe Photoshop, Apple Motion,

Apple Final Cut Pro, Adobe Acrobat, Adobe Animation, Apple Logic X, Canva, Vyond, Adobe Audition, Adobe Dreamweaver, Adobe

Indesign, Microsoft Stream, MS Forms, Office 365, SharePoint, PeopleSoft, Cerner, Augmented Reality, Apple Reality Composer,

Adobe Aero. 3D model creation.

PROFESSIONAL EXPERIENCE

Elearning Developer, Children’s Hospital Los Angeles

Clinical and business application training designer/Senior Learning Designer, 2018 – Present

• Create and implement a pre-cleaning eLearning course for the Sterile Processing Department, leading to improved

cleanliness of instruments within the SPD.

• Develop a "Test-Out" for the Cerner ERM system for both providers and nurses, resulting in accelerated onboarding

processes for new staff members.

• Initiate pilot programs for Digital Adoption platforms such as WhatFix and WalkMe, laying the groundwork for on-demand

guidance deployment across HRM (PeopleSoft), CRM, and ERM (Cerner) platforms.

• Spearhead the production of eLearning materials, instructor guides, and job aids for a major PeopleSoft upgrade, ensuring a

seamless transition to the new system and enhanced adoption of new processes and procedures.

• Introduce micro-learning videos for HealtheIntent, effectively conveying data-driven decision tools in a simple and engaging

manner. This initiative fosters positive attitudes towards collecting and utilizing data for patient treatment, billing, and

scheduling.

• Develop diverse educational materials, including eLearning modules, Digital Adoption resources, job aids, infographics, and

presentations for various departments such as clinical, HRM, quiz/test makers, healthcare compliance, and safety groups

within the hospital.

Elearning Developer, Public Storage Glendale, CA

Senior eLearning Designer and Video Developer, 2011 - 2014

• Played a key role in enhancing sales and safety programs through the implementation of scenario-based interactive

learning.

• Created and developed engaging sales learning games, videos, and group simulations to educate staff on product offerings

and sales methods.

• Designed a safety program featuring a monthly video cast with cartoon characters speaking in the voices of staff members,

including executive leadership, to effectively communicate safety messages.

including executive leadership, to effectively communicate safety messages.

TEACHING EXPERIENCE

Mt. Sierra College

Microsoft Server and Networking courses

New Horizons Learning Cente

PC and Mac desktop and networking applications

APC College

Data Communications and MS Office

DOUGLAS EDWARDS Page 2

West Coast College

Introduction to Statistics and Human Diversity

CONTRACTS

Southern California Edison - Responsive web training for customer service representatives.

Coffee Bean and Tea Leaf - Created eLearning scenario-based courses to help baristas learn to make beverages and become more

competent with customer service skills.

Alliance Healthcare Systems - Designed and created a sales-negotiation curriculum for sales professionals. Curriculum included

eLearning and mentor/scenario courses.

Johnson Controls - Created eLearning training and videos to help customers effectively use the Tyco security platform (now called

Open Blue).

EDUCATION & CERTIFICATION

California State University Fullerton Master of Science: Instructional Design and Technology – 2006.

California State University Dominguez Hills Bachelor of Science: Applied Studies (Business Management/Humanities) – 2003

Microlearning - ASTD 2020

Competent Communicator - Toastmasters

Specialty Speeches – Toastmasters

Certified Microsoft Instructor (Microsoft Networking) – Inactive

Cisco Certified Network Associate (CCNA) – Inactive

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