Talent Acquisition Project Management
Resume:
CORRETTA PATTERSON (She/Her/Hers)
MBA, BA, ITIL-VS 3
Rocky Mount, VA 24151
https://www.linkedin.com/in/correttalpatterson
*********.*********@*****.*** 415-***-****
Professional Summary
Dynamic Operations Leader with 20+ years of experience in wealth management, customer service, and client relationship management. Proven track record in project management, recruitment, training, and process improvement. Adept at fostering organizational growth through strategic problem-solving and collaboration in global settings. Skilled in SAP, Fieldglass, Beeline, and Microsoft Office Suite.
Core Competencies
• Leadership & Team Management
• Business Process Improvement
• Recruitment & Talent Acquisition
• Relationship Management
• Project Management & Analysis
• Contract Negotiation & Vendor Management
• Risk Mitigation & Compliance
• Agency & Leadership Training & Development
• Operations Leadership & Process Optimization
• Workforce Management
• Strategic Planning & Change Management
• Contract Management
• Customer Engagement & Relationship Building
• Risk Mitigation & Compliance
• Training, Coaching, & Employee Development
• Financial Acumen & Resource Allocation
Professional Experience
Bechtel Corporation – Remote
Talent Acquisition Agency PMO Coordinator
04/2022 – 06/2024
• Managed end-to-end talent acquisition using Fieldglass VMS for U.S. and Australia projects.
• Designed job templates, coordinated hiring processes, and conducted onboarding/training initiatives.
• Provided governance and relationship management with key stakeholders and vendors.
• Led system troubleshooting for Fieldglass VMS and SAP, improving operational efficiency.
• Oversaw payroll, expense reconciliation, and personnel management.
• Oversaw talent acquisition processes for U.S. and Australia using Fieldglass VMS, ensuring seamless operations and compliance.
• Delivered training and support for SAP and Fieldglass, resolving system issues and optimizing processes.
• Managed hiring, onboarding, and vendor relationships while reconciling payroll and expense reports.
SpectraForce Technologies – Remote
Senior Client Services Coordinator
08/2021 – 04/2022
• Supervised over 100 contractors, ensuring compliance and contract success.
• Coordinated resource communications between MSP, employees, and clients using Beeline.
• Delivered solutions for attendance, performance management, and contractor engagement.
Talascend – Glendale, AZ
Bechtel Program Management Office Coordinator
01/2020 – 04/2020
• Provided supply chain support and managed contingent staffing for global projects.
• Utilized Fieldglass VMS and SAP to execute hiring processes and troubleshoot issues.
• Developed and maintained process documentation and training materials. SpectraForce Technologies – Tempe, AZ
Client Services Coordinator
06/2019 – 12/2019
• Supervised 100+ contractors, providing coaching to enhance performance and contractual compliance.
• Coordinated resources and communications across MSPs, employees, and recruiters using Beeline VMS.
• Improved team productivity through effective coaching, performance tracking, and conflict resolutions
Allstate Insurance Company – Roanoke, VA
09/2000 – 09/ 2015
Division Leader
• Directed operations for five exempt and 50–100 non-exempt employees across the U.S., India, and Ireland.
• Implemented change management initiatives for 100+ processes, driving operational growth and efficiency.
• Utilized SAP, Taleo, and Fieldglass for recruitment and workforce management.
• Delivered performance evaluations and training to address skill gaps and foster employee development.
• Achieved cost savings through strategic resource allocation and process optimization. Resource/Employee Engagement Manager
• Organized department-wide events and created programs to improve employee morale and engagement.
• Collaborated on global workforce initiatives, including performance management and workforce planning.
• Led campus-wide ergonomic training and maintained business continuity plans using disaster recovery systems.
Support Center Manager
• Managed a team of 15–25 employees and led cross-department initiatives to improve resource utilization.
• Coached team members, resulting in ten career advancements.
• Created expense reports and tracked department budgets using SAP and Taleo systems. Allstate Insurance Company – Northbrook, IL
HR – Talent Acquisition & Diversity Senior Consultant (TAP) 03/2007 – 03/2009
• Led diversity recruitment strategies and coordinated national talent acquisition events.
• Enhanced recruiting tools and developed vendor relations, achieving measurable improvements in hiring processes.
• Conducted workshops to enhance recruitment efforts and foster inclusivity. Communication Consultant (TAP)
• Managed logistics and communication for regional senior leadership events with 50–250 participants.
• Drafted and distributed professional correspondence to support executive messaging. Procurement Consultant (TAP)
• Negotiated contracts and vendor agreements, achieving $300,000 in expense savings.
• Processed RFPs, SOWs, and confidentiality statements to streamline procurement operations.
Entrepreneurial Experience
Já Mae LLC – Roanoke, VA
Owner/Founder/CEO
09/2015 – 09/2017
• Provided consulting services in business management, career development, and event coordination.
• Designed and implemented operational strategies for small to medium businesses.
• Delivered workshops on business etiquette, resume writing, and professional development.
Education
• Doctoral Candidate, Organizational Leadership (Behavioral Health Emphasis) – Grand Canyon University, Phoenix, AZ
• MBA, Averett University, Danville, VA
• BA, English Literature (Communications Concentration, Business Minor) Bonner Scholar – Ferrum College, Ferrum, VA
• Studied Abroad in Beijing, China – International MBA Business Course Technical Skills
SAP SAP Success Factors Fieldglass Beeline Oracle Taleo Visio SharePoint MS Office Suite WebEx Paycom Paycheck Flex ADP Tax Slayer Certifications
Information Technology Infrastructure Library (ITIL-VS 3)
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