Patient Care Information Systems
Resume:
Radha Mistri
PHARMACIST (Licensed in NY, NJ, CT and Ontario, Canada)
Compassionate and energetic pharmacist with broad-based experience in providing personalized patient care in retail and hospital pharmacy. Customer-oriented, with strong interpersonal, communication and listening skills. Proven ability to manage and train a large staff of pharmacy technicians, interns and support staff at high volume stores. Expert knowledge of various pharmacy information systems. Skilled at detecting therapeutic incompatibilities. Extensive knowledge of pharmaceutical care, industry protocols and federal guidelines.
***********@*****.*** +1-201-***-**** Princeton, NJ linkedin.com/in/radha-mistri SKILLS
Pharmacy Mangement Medication Therapy Management Clinical Knowledge Immunizations/Vaccination Drug Compounding Insurance Processing Online customer service Inventory Management Pharmacy consultation Leadership HIPAA compliance Team building RXConnect QS1 Zadall PrimeRx Prior Authorizations CPR
WORK EXPERIENCE
Pharmacist (Full time)
CVS Health Pharmacy
11/2012 - Present, New york, NY, Enfield, CT,
Princeton, NJ
Review and dispense medication orders (new and refills) and clarify any potential problems for the orders with physicians to ensure highest professional quality of pharmaceutical care and efficient workflow. Counsel patients for optimal drug therapy.drug drug interactions. Documenting clinical interventions; pharmacist consultation. Train, coach, motivate and collaborate with team members to ensure high level of patient experience. Assist in proper ordeing,appropriate handling of drugs (controlled), and completion of necessary documentation.Meet goals and targets to increase prescriptions reward programs and optimize workflow efficiency in high volume stores. Led the store to highest immunization (covid, flu, shingles) count in the district and highest customer satisfaction score. Act with sense of urgency and accountability to ensure timely and accurate medications for all patients Medication therapy management (MTM) including reviewing, monitoring and drug regimen optimization Ongoing development of knowledge through continuing education programs; reading professional publications Identifying and resolving insurance related issues, prior authorizations/overrides are required and recognizing situations where financial assistance can be applied or cost savings discounts Follow up calls to ensure medication adherence and identify barriers and resolution to improve adherence. Ensured all legal requirements of drug dispensing and pharmacy (DEA) are compliant with required by State; Federal regulations Staff Pharmacist
Pharmscript
01/2022 - Present, Somerset,NJ
Review and dispense medication orders (new and refills) and clarify any potential problems for the orders with physicians;nurses to ensure highest professional quality of pharmaceutical care and efficient workflow. Counsel drug drug. Pharmacist consultation Ensured all legal requirements of drug dispensing and pharmacy (DEA) are compliant with required by State; Federal regulations Executed daily operations in the pharmacy for long term care orders as they pertain to workflow,production quotas and deadlines Supervised the pharmacy production staff to ensure proper order entry, workfolw and security of the pharmacy area and adherence to delivery schedules
Consult with nurses and physicians for queries and optimizing drug therapy by recommending interventions for medications and Documenting clinical interventions
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WORK EXPERIENCE
Pharmacist (Subject Matter Expert)
Mphasis Inc
06/2020 - 09/2020, Remote
IT services company tasked with developing pharmacy workflow management system for leading retail pharmacy company in Canada Served as a lead subject matter expert for developing Pharmacy information management system. Provided guidance on pharmaceutical processes, compliance and patient counseling processes. Reviewed and approved designs for various screens developed by UX/engineering teams. Documented and trained the team on Pharmacy operations like prescription intake, data processing, clinical verifications. Resolved issues and improved workflow in the current model of practice. Identified anomalous patterns by adhoc computer based tests; provide knowledge of drug information systems(DIS) Knowledge of electronic medical records software that provides clinicians portability and full history of patients medications Pharmacist
Cardinal Health (Yale Hospital)
06/2011 - 12/2012, New Haven, CT
Piloted program with computer on wheels to discharge patient with medications while inpatient and approved for discharge. Excellent verbal,written,personal and communication skills with team and Direct communication with other healthcare professionals such as physician assistance,nurses and clinicians. Assessed orders from nursing facility of sterile IV antibiotics, maintenance medications and prepared and supervised for weekly or monthly dose packages for continual care that was safe and appropriate. Part of interdisciplinary team attending rounds and recommending improvements in drug strengths to reach target goals, advising clinicians on optimal drug therapy and manage undesirable side effects. Pharmacist (part time)
Stop n Shop Pharmacy
07/2012 - 12/2012, New Haven, CT
Provided pharmaceutical care to patients including processing and accurately dispensing prescription orders Pharmacist
Beacon Prescriptions
11/2010 - 07/2011, Willimantic,CT
Pharmacy Intern
Jersey City Medical Center
01/2010 - 09/2010, Jersey City, NJ
Registered Pharmacist
Shoppers Drug Mart
09/2007 - 07/2009, Brampton, ON, Canada
Registered Pharmacy Student & Accredited Pharmacy Assistant Shoppers Drug Mart
05/2002 - 08/2007, Brampton, ON, Canada
EDUCATION
Bachelor of Science in Pharmacy (B.Sc Pharm)
University of Toronto
09/2003 - 06/2007, Toronto, ON, Canada
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