Multi-State Payroll Systems

Cheryl Etchison

301-***-**** ********.******@*****.***

Professional Summary

Domestic payroll management experience in shared services, private and public environments.

SME for system upgrades, enhancements and process improvements for system implementation and conversions

Administering payroll policies and compliance adhering to State, Federal regulations

Comprehensive knowledge of overall payroll functions; including tax, benefits, garnishments, and time and attendance.

Strong analytical skills for assessing problems and determining viable solutions.

Expertise in full-cycle payroll management for union/non-union, executive compensation, in a multi-state, and multi-company organizations.

Integration of cloud-based payroll systems including parallel testing, data mapping, and implementation with team collaborations in HRIS, Benefits, Compensation and Retail Operations.

Extensive knowledge and experience in US domestic payroll processing, multi-state employer taxes, and compliance reporting, pre and post payroll auditing.

Member of American Payroll Association since 2007

Competencies

State and Federal Legislative Compliance

Overtime Calculations

Garnishments

Web-based Payroll Systems

Liaison: IRS, DLLR

Benefits Admin/Set-up

Financial Reconciliations

Software Configuration

Expense Reports

Year-End Processing

401(k) Plan Admin

Payroll Accruals

General Ledger Interface

Workers Comp

Federal Retirement

Cognos Reporting

Business Continuity

Union/Non-Union

Professional and Hourly Staff Management

Upper Management Abstracts

Expatriate Taxation

SOPs and Desk Procedures

System Configuration and Maintenance

Collaboration with HIR, IT and Accounting

Microsoft Suite Intermediate user

Professional Experience

Wills Group, Inc

Sr. Manager of Payroll (April 2019 to Present)

Scope: Governance and compliance of domestic payroll processing, providing daily management and development of a professional payroll processor and a HR clerical administrator.

Responsible for managing all aspects of the payroll department to ensure timely and accurate payrolls, tax compliance for multi-state operations, auditing and payroll project management. Retail Convenience and Petroleum distribution company consisting of 50+ convenience and petroleum retail operations. Approximately 1200 biweekly retail and corporate employees.

Responsible for Workday HCM payroll system, Absence, Time Tracking and ADP tax integration maintenance, year-end processing.

Responsible for auditing and approval of payroll journal entries, ADP tax account reconciliations.

Collaborative work efforts with HR, Benefits and IT leadership teams to provide direction on regional payroll initiatives.

Key contributor in the transition from DayforceHCM to WorkdayHCM and ADP SmartConnect.

U.S. House of Representatives

Payroll & Benefits Manager, Compliance (July 2014 – April 2019)

Scope: Manager of Payroll and Benefits providing daily management and development of 5 professional staff members charged with providing financial analysis and administration of monthly payroll processing, validation and auditing in support of 435 Congressional Member offices, and over 10,000 staffers of Legislation Branch of Congress.

Responsible for the overall staff administration of:

Affordable Care Act (ACA) invoicing and reconciliation of benefits for 3000+ participants.

Monthly vendor FEHB benefit importing, analysis and reconciliations for 4000+ participants

Administration of Workers Compensation, Unemployment Compensation, DOL, DOES and Transit Benefit web applications. Account Receivable for overpayments and LWOP health premiums

Congressional Accountability Act, title 5 ensuring adherence to the legislation for workforce regulations. Research and analysis of viable problem resolution, data mining and management reporting based on monthly, quarterly and annual requests for external and internal Financial Auditors as well as the Inspector General (IG) office.

Monthly payroll job preparation and processing, monthly payroll closing, Off cycle job processing and quarterly closing and management financial reporting using the Lawson and Peoplesoft applications.

Annual year-end preparation and closing, W2 processing and year system configurations.

Liaison to HRIS, HR and Accounting for issues, self-service initiatives, system upgrades

Annual COLA as directed by Presidential Executive Orders.

Mid-Atlantic Permanente Medical Group, PC

Sr. Manager, Payroll Services (July 2010 – July 2014)

Scope: Manager of 2 professional staff members providing domestic payroll for 1,220+ physicians and 150 administrative staff in the Mid-Atlantic region.

Responsible for managing all aspects of the payroll department to ensure timely and accurate payrolls, tax compliance, auditing and payroll project management.

Responsible for Ultimate payroll system maintenance and accuracy, year-end processing and annual staff evaluations.

Responsible for auditing and approval of payroll journal entries, payroll related account reconciliations and tax filings and payments.

Collaborative work efforts with HR, Benefits and IT leadership teams to provide direction on regional payroll initiatives.

Key contributor in the transition from paper timesheets to customized PeopleSoft timekeeping application.

Reduced manual processes by developing standard reporting and exports using Cognos BI.

Instituted key internal controls and auditing points to increase overall processing accuracy and standards.

Drove department initiative to develop robust desk procedures for all payroll related tasks.

Providing training, documentation and FAQs for customized PeopleSoft timekeeping application.

Championed initiative for the migration to PSHCM for physician portal, self-service, online paycheck and W2.

SME in the analysis and recommendation in the transition to PS HCM HR, Benefits, Payroll and Total Compensation modules.

Maintain department budget for salaries and incentives, employee training and development.

Developed business continuity action plan for emergency and inclement weather

Develop annual compensation planning and incentive forecasting for review and approval by Executive Leadership and Compensation Committee.

Payroll Network

Manager, New Client Installation and Support (August 2008 – July 2010) Scope: Managed a professional staff of 4 in the day to day operations of the new client installations, training and customer care. Payroll Service Bureau servicing over 800 diverse domestic and defense contractor clients and producing over 32,000 checks weekly, bi-weekly and semi-monthly with annual sales over 5 million.

Developed standard policies and procedures to ensure quality, error free installations and maintain a high level of customer care satisfaction.

Liaison to external vendors to maintain a high touch, seamless partnership for timekeeping, benefits and other payroll applications such as GL interfaces and deferred compensation.

Collaborate with executive management to create and implement competitive quarterly and annual compensation, incentive and bonus programs.

Provide new client revenue statistics and sales forecasting on monthly basis to financial committee.

Liaison to external auditors for annual SAS70 compliance review.

Resolve GL and other accounting issues based on client inquiries.

Audit and sign-off on all new customer account configurations, employee demographic data and balancing of QTD and YTD earnings as well as all prior tax liabilities and proof of payments.

Implemented customer care program to ensure personal liaison service for large customers.

Configured and maintained Web-based CRM (relational database) to track and report on all aspects of client needs from installation forward. Program captures detailed information regarding installation, customer service, tax, billing and reporting.

Develop and implement training programs for new and existing customers and internal programs for newly hire staff.

Maintained liaison relationship with third party Global payroll for defense contractor clients

Marriott International 27 years of Tenure Sr. Manager, Payroll and Support Services (February 2006 – July 2008)

Scope: Oversee the execution of Best in Class enterprise-wide payroll processing and customer support for Marriott International, Ritz-Carlton and Sodexho USA for an estimated 200,000+ employees. Lead and developed 2 Managers, 8 customer support staff and 7 payroll services hourly staff processors for the proprietary domestic payroll system.

Ensure the effective process, financial control and business support functions are in place for relevant payroll processes.

Responsible for staffing and developing service level efficiencies for over 8 million payroll payments totaling over $5B.

Collaborate effectively with a wide variety of business partners to drive results in areas impacted by the payroll system (Compensation, Human Resources, Hewitt (HRO), ESS/MSS and Information Resources Associate Systems).

Respond to routine and complex business requests for quantitative analysis of FLSA, Federal, and State regulations to ensure compliance and mitigate risk.

Championed Business Continuity program and partnered with Risk Management to ensure workforce readiness at remote locations and promote associate emergency awareness.

Mentor and coach direct reports for performance enhancements and goal planning.

Monitor Key Performance Indicators to ensure service level agreements (SLAs) are met or exceeded.

SME for company acquisitions and divestitures in the overall planning and execution of payroll migrations.

Manager, Systems Analysis & Integration (August 2004 – February 2006)

Scope: Managed 3 direct reports to maintain integrity of the distributed PC applications and develop the Web based infrastructure to meet current and future business needs.

Managed tier 2 support efforts provided by direct reports for internal and external department users of Marriott’s in-house applications.

Partnered with IT to analyze, recommend, and implement payroll and benefit system upgrades and enhancements.

Defined and implemented UAT test planning, documentation, and post implementation follow-up.

Maintained collaborative relationships with customers to understand business requirements and ensure customer satisfaction

Software Proficiencies

Accounting Systems – PeopleSoft, Deltek, Timberline, Costpoint

Payroll Systems – WorkdayHCM, DayforceHCM, Lawson, ADP Enterprise and ADP SmartConnect, PayChoice, Paychex, and Ultimate Software, Marriott in-house software

Reporting Systems - Crystal Reports, Impromptu, Cognos BI, Lawson BI, Lawson Add-ins (query/update)

Microsoft Office Suite – Intermediate Excel user including V-Lookup, Macros and Pivot Tables

References

Are available upon request

Contact this candidate