Systems Architect and Program Manager

Strategic and hands-on leader with **+ years of experience driving enterprise business systems

architecture across HR, Finance, Sales, Engineering, UAV Aeronautics and IT. Deep expertise in Workday HCM, Salesforce/GTM tooling, and cross-platform integrations. Proven record of transforming fragmented legacy systems into scalable digital ecosystems with measurable business impact. Adept in O2C, P2P, SOX, SOC, ISO 27001/2 compliance, and cross-functional stakeholder alignment. Leadership & Strategy

Trusted advisor to executives, influencing HR technology decisions that drive workforce scalability, employee experience, and business efficiency.

Lead cross-functional teams across HR, IT, Sales, Engineering, UAV Aeronautics and Finance to execute enterprise-wide technology initiatives, aligning with corporate objectives to drive seamless system integrations, ensure compliance, and enhance operational excellence.

Develop and execute technology roadmaps, aligning automation, compliance, and data-driven strategies with long-term organizational goals.

Oversee policy and documentation creation, budgets, vendor relationships, and contract negotiations to maximize technology ROI.

Core Competencies

Product & Program Management (Agile, SAFe Certified)

Enterprise System Architecture (Workday HCM and ATS, Salesforce, Deltek ERP, SAP)

O2C / P2P Process Optimization & Automation

Compliance: SOX, GDPR, ISO 27001, FRA/FAA

Business Process Redesign & Digital Transformation

System Integration Tools (Workato, EIB, custom APIs)

Team Leadership & Vendor Management

Data Governance & Security Controls

Technical Expertise

HR and FIN: Workday, Greenhouse, SAP, ADP, Paylocity, Goodtime, Lattice, Codility

Enterprise: Salesforce, SAP, Deltek, GSuite, Microsoft, Glean, Moveworks

Project Management: Jira, SmartSheet, MS Project, GSuite, Miro Professional Experience

LiveRamp, Inc

Lead Product Owner, People Technology & Enterprise Applications 2022 – 2025 Remote/ New York, NY

Led Greenhouse to Workday Recruiting migration, saving $108K annually and improving recruiting KPIs including time-to-hire and offer acceptance rates.

Owned strategic People & Culture roadmap optimizing talent including requirements gathering, roadmap development, release planning, onboarding, benefits, employee relations, performance, workforce analytics and system optimization.

Lead HR process automation initiatives and business processes spanning the entire employee lifecycle, from headcount forecasting and recruiting to position and job requisition management, application and offer approvals, onboarding, internal job changes, and terminations. Optimize workflows to enhance efficiency, compliance, and employee experience across all touchpoints.

Managed a global team of three HR technology specialists, fostering a high-performance culture, improving system adoption rates, and ensuring operational efficiency. Aja Lucero

Business Systems Architect Workday & Enterprise Tech Strategist Project Manager Global Technology Leader

***.****.******@*****.***

949-***-**** • New York, NY

linkedin.com/in/aja-lucero

American Rail Engineers Corporation

Business Systems & IT Project Manager 2016 – 2022 Remote/ Multi-state

Served as a trusted advisor to the CEO and CFO, providing strategic counsel that influenced high-level decision-making and shaped overall business direction in Finance, HR, Technology and Sales.

Architected enterprise-wide digital system migration (Salesforce, SAP, Microsoft stack to All-in-One Deltek ERP), unifying O2C and P2P processes.

Designed and implemented systems compliant with FRA, FAA, SOC, and ISO 27001.

Managed vendor procurement and technical governance for SAP, Salesforce, and internal GTM systems.

Reduced shadow IT risk and improved cross-functional workflows between Finance, HR, Sales, Engineering, and UAV Aeronautics.

Designed dashboards to monitor system performance and operational KPIs.

Established compliance frameworks and developed workforce planning strategies, TOCA Football 2016 - 2017

Manager, Internal Services 2016 – 2017 Remote

Built scalable systems and internal operations infrastructure from scratch in a high-growth startup environment including Finance, HR, Sales, Marketing and Inventory.

Served as strategic advisor to C-suite on growth readiness and systems scaling. Education & Certifications

Bachelor of Science, Managing People and Technologies Cal Poly, San Luis Obispo Certified Scrum Master (CSM)

SAFe Agile Certified

Workday Pro Certified HCM and Recruiting

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