Operations Manager Fedex Ground
Resume:
James K. Wynne
Chesterfield, VA 23832
************@*****.***
Professional Experience
Saddle Creek Logistic Services, Chester, VA
Transportation Supervisor
May 2024 – Current
Manage up to 25 people
Responsible for shift payroll
A3 project/5S project
Support the Bimbo Bakery local and Regional Staff
Train and develop leads
Coach and develop Night Shift Supervisor
Have a conceptual understanding of Lean and it’s benefits of cost savings.
Wynne Express Inc. Chesterfield, VA
Owner/ Operator
March 2021 to October 2024
Owner of Wynne Express Inc., an Independent Contractor for FedEx
Operated up to 18 trucks per day servicing SE Richmond metro area.
Serviced customers in both a delivery and pick up capacity encompassing both residential and commercial entities
Managed staff of 22 drivers and Operations Manager
Managed all administrative tasks such as payroll, recruiting, workers compensation, 401k, benefits package
Served as liaison between Wynne Express Inc. and all FedEx Ground staff.
Certified Lead Driver Trainer for Ground Cloud
oCertified Vendor for FedEx Ground
oInstructed other contractors throughout mid-Atlantic on safe driving, CSA, BASICS.
Amazon
Sept 2016 – March 2021
Area Manager II Logistics, Richmond, VA
Site Safety Manager, Kenosha, WI
Neighborhood Ambassador –
oPartnered with the Boys and Girls Club of America.
oProvided $15,000 worth of school supplies and laptops
Managed front half sort team of 50-100 staff through record volume peak in 2019
o62k plus packages in a building with a capacity of 55K
Trained Tier 1 staff in stretch roles to develop into L3’s
Trained Shift Assistants by developing growth plans for future opportunities
Responsible for preparing new Sort Managers for upcoming locations as DRC1 is a training site
Partnered with Human Resources to provide feedback on associates to improve performance
Affected cost saving measure that reduced head count after peak and improved building efficiency
Managed RTS team through record peak volume in 2018
Managed team of AMCARE, Safety Specialists, and Seasonal Safety staff
Created structure for direct reports including 1 on 1 coaching sessions, daily meeting cadence, and task organization.
Developed A3 projects for night shift including GEMBA Go Clean, and GEMBA go FSI to target high risk job paths and highest injury causes
Implemented injury reduction projects and A3 focus: reduced first aid injuries by 19% and recordable incidents 12% from 2016-2017
Organized and executed noise survey for site, recognized potential gaps, and created action plan to complete project
Partnered with Operations through Deep Dive and Sync meetings to create and foster a safe work environment
FedEx Ground
June 2004 – Sept 2016
Innovation Specialist Pittsburgh, PA
Regional Safety Specialist II, Columbus, OH
Service Manager I/P&D Manager, Fort Myers, FL
Safety Related Projects
Managed the install for a Video Event Data Recorder (SmartDrive) in yard trucks into network of 31 hubs
Created and Managed the Hostler Driver Qualified/Suspended Database
Created a weekly Coaching Audit Report utilized by the 31 hub locations
Created the Video Event Data Recorder procedure, SAF-101
Project reduced yard accidents at the hub locations by 67%
Subject Matter Expert for third party Hours of Service vendor
Managed the relationship between the field staff network and the vendor
Designed and implemented the webinar training used throughout the FedEx Ground Network
OSHA LOTO assessment team member
Provided training to field personnel during field visits
Served as MSDS on-line subject matter expert
Managed corporate training van fleet
Supervised the installation of safety technology into the training vans
Trained corporate personnel on field procedures and technology
Responsible for assisting in the reduction of accident and injury frequencies in 6 stations
Worked with the Senior Managers and staff to develop safety plans to promote a safety culture
Assisted Contractors/Drivers in reducing accidents within their businesses
Supported the stations Safety Committees to continue developing a safety culture
Member of a District Quality Audit Team
Member of a Quality Action Team to reduce injuries and accidents for the District
Member of a Safety Steering Committee to help support stations identify both successes and areas of improvement to increase the safety awareness in the District
Ensured terminals and stations were OSHA/DOT compliant
Responsible for auditing annual DOT compliance for over 650 drivers
Reviewed and approved over 500 line-haul and P&D drivers in accordance with DOT and company regulations
Managed package handlers and ensured proper handling of packages
Provided communication and feedback to contractors, support staff, and upper management
Responsible for training, safety, retention, and productivity/service goals
Managed the recruitment and training of seasonal drivers
Involved in natural disaster planning and recovery efforts in Ft. Myers and other facilities within region during hurricane season
Integral part of management team responsible for turning around a failing terminal
Able to handle large diversity of volume: Summer numbers averaged 1,800 packages while peak volume was in excess of 7,000 daily
Key player in re-engineering of service areas
Education
Bachelor’s in Business Administration, University of North Florida, with a major in Transportation and Logistics
30 Hour OSHA training
Computer Skills
Microsoft Office Suite.
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