Fine Dining Inventory Control
Resume:
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Todd A. Twiss
SKILLS
All aspects of the restaurant industry. This includes both BOH and FOH. These skills include restaurant management, fine dining service (The steps of Service), bartending, preparing and batching craft cocktails from scratch, inventory control, purchasing with vendors as well as creating and keeping up a par stock.
Experienced with Windows and Apple computers, tablets and all types of office software (Word, Excel, Powerpoint, Quickbooks, Photoshop etc.) Also POS applications such as Squirrel, Aloha, Executouch, Toast, Upserve, Clover, Square Micros etc.
Articulate, attentive to detail with great personality and sense of humor. Hard working self-starter that works well with others. EXPERIENCE
Cafe Raymond-FOH Manager/Server/Cashier
2009 Penn Ave Pittsburgh, PA
January 2023- Present
● Assists all guests with ordering
● Delivers food promptly to correct guests
● Prepares and serves alcoholic drinks for guests
● Oversees FOH staff
● Completes daily opening and closing tasks.
● Runs register reports at days end and reconciles accounts
● Interviews, hires, trains and schedules all FOH staff
● Facilitates and delivers large catering orders
● Oversees private events/corporate functions
Sullivan’s Steakhouse- Server/Lead Bartender/Hourly Manager US Steel Building Pittsburgh, PA
August 2021- January 2023
● Stocks and inventories all bar items
● Creates Syrups, infusions, and garnishes for craft cocktails.
● Provides exceptional service ensuring elevated dining experience
● Assists team members to ensure guest experience
● Troubleshooting POS system
Eleven Contemporary Kitchen- Server/Bartender
Strip District, Pittsburgh PA
October 2020- August 2021
● Executes all Front of house duties.
● Prepares craft cocktails and all syrups.
● Helps guests navigate the menu and offer suggestions.
● Upsells when possible to ensure a high check average and best possible guest experience.
Joseph Tambellini Restaurant
Highland Park, Pittsburgh PA — Server/Bartender
September 2019 - March 2020
● Executed all front of house duties.
● Provided fine dining service to guests.
● Shared knowledge of cocktails and wines with guests.
● Created a craft cocktail menu with ingredients made from scratch
● Opened and closed restaurant.
Spirits & Tales
Oaklander Hotel, Pittsburgh PA — Lead Server
January 2019 - September 2019
● Hired to help open a new fine dining restaurant.
● Executed all front of house duties.
● Trained all new hires in front of house protocols, systems, and the art of providing fine dining service.
McCoys on 28th
Fairbanks, AK — General Manager (Server-Bartender-Expo) September 2016 - September 2018
● I was recruited by Executive Chef Alexander Johnston to set up reliable systems, reprogram POS, create productive relationships with vendors
(Sysco, K&L, Odom etc) and to hire and train staff in the art of fine dining service.
● Handled all purchasing, inventory, and oversaw payroll of entire restaurant staff.
● Oversaw social media accounts.
● Planned and coordinated events such as PaintNite and banquet style catering.
● Worked with the Chef to create new menus
● Increased sales by 17.5% while decreasing labor and overhead by 22%. Chena’s Alaskan Grill
Fairbanks, AK — Assistant General Manager
August 2014 - September 2016
● Provided fine dining service to customers.
● Interviewing,hiring and training all new servers and bartenders in the art of fine dining.
● Mixed drinks for bar patrons and servers.
● Handled the "pass" from the line to servers. This included calling out tickets to line, organizing servers order by seat position on trays, and when necessary running food to tables.
King of Pet Care, LLC
Pittsburgh, PA — Owner/Manager
March 2008 - June 2014
● Owned a full service pet care business that consisted of a grooming salon, doggy daycare, and boarding facility. I am certified as a master dog trainer. I hired and trained all employees. I marketed the business, recruited and retained clients. I was responsible for payroll and all tax matters. I ultimately sold this business to a veterinarian. Mr. Small’s Theatre
Pittsburgh, PA — Owner/Manager
April 2003 - February 2008
● Bought an 18th century Catholic church and renovated it into a 650 person capacity music venue/nightclub. I was responsible for hiring and training all employees. I procured a liquor license and was responsible for stocking and inventory control of 3 bars and food service areas. Worked with the boro council and local police to ensure our presence was tolerated in a residential community. Booked hundreds of national touring musicians, and was responsible for their contracts being fulfilled. EDUCATION
University of Pittsburgh, Pittsburgh PA — B.S. Psychology August 1993 - June 1997,
Graduated with honors with a 3.7 GPA
AWARDS
Recipient of the campus wide “Balanced Man” scholarship, also held many offices in my fraternity, as well as on Pitt’s Inter-Fraternity Council Excellent References Available Upon Request
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