Sales Representative Customer Service

Latasha Johnson

*******************@*****.*** 864-***-**** Greenville, SC 29680

Summary

Dedicated student at the University of South Carolina Upstate. Pursuing a degree in exercise science with a strong commitment to learning and contributing effectively in the medical technology field. Passionate about becoming a radiology technician while also supporting disaster response efforts through FEMA, particularly with teams such as the Urban Search and Rescue Task Force or the Incident Management Assistance Team. Possesses a strong work ethic adaptability and a drive to help others in both medical and emergency response settings

Education

University of South Carolina Upstate Spartanburg, SC

Bachelor of Science majoring in Exercise Science with a minor in Psychology

Expected Graduation: May 2025

Skills

Microsoft Office Suite 365

Critical Thinking

Leadership

Customer Service

Verbal And Written Communication Skills

Problem Solving

Related Experience

Fitness Assessment and Prescription. January 2020

Clinical Internship in Healthcare January 2020

Work Experience

GoDaddy Sales Representative Remote April 2023 — November 2024

Assisted customers and selecting the main names, hosting plans, and website services to meet their business needs.

Provided expert guidance on digital marketing tools, email hosting, and web security solutions.

Built and maintained strong, customer relationships through proactive communication and personalized service.

Collaborated with team members to improve sales strategies and enhance customer engagement.

Consistently met or exceeded sales targets by identifying opportunities and upsell relevant products.

Michelin Operator and Team lead Piedmont, SC February 2021 — March 2023

Supervised and coordinated team operations to ensure efficiency and productivity in a fast-paced manufacturing environment.

Trained and mentored team members providing guidance on safety protocols quality control, and workflow optimization.

Communicated effectively with management and other departments to resolve issues and maintain smooth operations.

Led problem-solving initiatives to improve efficiency, reduce downtime and enhance overall team performance.

Insured adherence to workplace safety regulations promoting a culture of accountability and teamwork.

Spectrum Sales Representative Simpsonville, SC May 2019 — July 2020

Followed up with clients to ensure quality service and customer satisfaction satisfaction after installations.

Used double monitors to multitask and consistently exceed changing sales quote on an average of 8 to 12%.

Generated 80 to 100+ calls a day and pursued triple play sales opportunities with his con success rate of 83%.

Used a consultative sales approach to understanding customer needs while providing each customer with exceptional service by listening to their concerns and answering their questions.

Certifications

Mental Health First Aid February 2025

First Aid/CPR. June 2023

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