Care Coordinator Service Delivery

**** *********** ****, **********, ****** STATES, 14425 • **************@*****.*** • 1-585-***-****

REBECCA GUALTIERI

Care Coordinator/Advocate

PROFESSIONAL SUMMARY

Care Coordinator/Advocate with 5 years of experience in enhancing client satisfaction and service delivery through effective care management and patient advocacy. Skilled in developing personalized care strategies and managing multidisciplinary teams to ensure comprehensive support and improved client outcomes. Demonstrates strong organizational and time management skills, fostering client independence and improving quality of life. EMPLOYMENT HISTORY

CARE COORDINATOROct 2017 - Jul 2023

Person Centered ServicesNewark

Coordinated person-centered care plans, fostering client independence and improving quality of life. Collaborated with multidisciplinary teams to ensure holistic support.

Streamlined care coordination processes, reducing response times and enhancing service delivery. Implemented innovative solutions to address complex client needs effectively.

Conducted thorough assessments of client needs, analyzing data to develop tailored care strategies. Monitored progress and adjusted plans for optimal outcomes.

Built strong relationships with clients, families, and healthcare providers. Facilitated seamless communication to ensure comprehensive and cohesive care delivery.

Maintained meticulous documentation of client interactions, care plans, and progress. Ensured compliance with regulatory standards and organizational policies.

MEDICAL SECRETARYOct 2011 - Oct 2017

Fairport ChiropracticFairport, NY

Coordinated with chiropractors and staff to ensure seamless patient experience. Facilitated interdepartmental communication for cohesive care.

Maintained meticulous medical records and billing information. Ensured accuracy in insurance claims, minimizing errors and delays.

Served as a compassionate liaison between patients and healthcare providers, addressing concerns and facilitating clear communication.

Streamlined patient record management, enhancing data accuracy and accessibility. Implemented efficient filing system, reducing retrieval time significantly.

SKILLS

Behavioral Health, Community Outreach, Case Management, Insurance Verification, Data Entry, Multidisciplinary Collaboration, Service Delivery, Client Satisfaction, Patient Experience, Medical Billing, Record Management. EDUCATION

BACHELORS OF BEHAVIORAL SCIENCEMar 2015 - Sep 2017 Ashford UniversityClinton, Iowa

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