Customer Service Agent
Resume:
SUSAN
AUSTIN
CUSTOMER SERVICE AGENT
*************@*****.***
Sarasota, FL 34231
CONTACT
SKILLS
• Data entry
• Call center experience
• Empathetic and genuine
• Outstanding communication skills
Skilled professional with extensive experience in customer interactions and resolving inquiries efficiently. Strong communication and empathetic skills developed through diverse roles, paired with call center expertise and data entry proficiency. Ready to leverage these abilities as a Customer Service Agent to support and enhance the customer experience.
PROFESSIONAL SUMMARY
Customer Service Agent
Sarasota / Bradenton International Airport, Sarasota, FL Server
Boatyard Waterfront Restaurant, Sarasota, FL
Greeted customers at the table. Took their food/beverage orders in a timely fashion. Entered the orders in the POS system and ensured they were having the best dining experience.
EXPERIENCE
Managed workload independently with minimal supervision from team lead or manager.
•
Responded to telephone inquiries and complaints following standard operating procedures.
•
Demonstrated excellent customer service skills by promptly responding to
• inquiries and resolving customer issues.
April 2015 - September 2023
Nashua High School, Nashua, NH
EDUCATION
June 1986
References available upon request
REFERENCES
Contact this candidate