Lavenda Garrison
************@*****.***
Aldan, PA 19018
Summary
Hardworking individual with exceptional track record of reliable attendance and high-quality work. Highly organized with strong attention to detail and displays integrity. Strong collaboration skills to thrive in fast-paced, high-stress environments. Excellent work ethic with the ability to work as a team player or autonomously. Work experience
Medical Records Coordinator/Unit Clerk
Monarch Staffing - Springfield, PA
July 2024 to January 2025
Assembles and disassemble content of medical records into establish orders, thin charts according to schedule provided by Medical Records Coordinator, schedule appointments and arranged transportation, complete audits at request, cover receptionist desk, monitor all fax.
Medical Records Manager
Genesis Nursing And Rehabilitation. - Wallingford, PA August 2023 to October 2023
● Visible role that reports to the nursing home Administrator and serves as the center Liaison in regard to records maintain and storage/ ROI sent out to Insurance companies, lawyers and other facilities.
● Position directly impacts center financial performance through accurate diagnostic coding
● Create medical records upon residents admission through discharge to monitor compliance with policies regarding documentation physician visits.
● Track and order charts that are retrieved from off-site record storage vendor. Office Manager
Aveanna Home Health - Media, PA
June 2022 to September 2022
● Day-to-Day Medical Records Management both with electronic and paper documentation to ensure records are maintained in EMR in compliance with company guidelines and HIPAA.
● Front Desk Management including Greeting, COVID Screening, Telephone calls, and deliveries and Mail.
● Maintained Employee Human Resource Records ongoing and created a tracking tool for the office. Stored the records based on company policy in a confidential manner.
● Medical Records Requests processed as requested pulled and reviewed for completeness and sent timely.
● Reviewed incoming invoices to assure accuracy and forwarded to Accounts Payable for payment processing.
● Responsible for orientation of new employees weekly. Medical Records Director/Unit Clerk
Brinton Manor - Glen Mills, PA
October 2021 to June 2022
● Initiates and participates in the development of facility policies and procedures to ensure that medical records are complete, accurately documented, readily accessible and systematically organized, Schedule appointments for residents.
● Inspects closed records for completeness, ROI,systematically organizes closed medical records for qualitative/ quantitative analysis and long-term storage.
● Evaluates, through record reviews of open and closed records, compliance with medical record documentation policies. Reports findings to Nursing Home Medical Records Coordinator/Unit Clerk
HCR ManorCare Health Services - Yeadon, PA
January 2017 to September 2019
● Entered patient insurance, ROI, and filing records,demographic and health information into software and confirmed records, scheduling residents appointments.
● Verified record copies before handing each over to check for and remove unnecessary details.
Information Management Clerk/ Unit Clerk
Lankenau Health - Philadelphia, PA
April 2000 to November 2016
● Performs atlas abstracting along with other requests, living wills, advanced directive. Complied with security policies and kept information confidential.
● Release of (PHI) respond to Outpatient departments, Insurance companies.
● Assisted with administrative tasks, including filing, answering phones and Prep, scan and manage historic paper records, along with utilizing medical terminology when necessary. for patient care, problem solving, Data Entry.
● Prepared departmental contracts for attorney approval. Great communication skills and experience working on a team.
● Prepare lab reports and assistance in answering questions for patients, physician long term facilities and agencies, accesses and printed and delivered reports to patients Via fax or US mail.
Skills knowledge of Epic, Netgen, Homecare Homebase, Point Click Care, Envision. Education
Certificate in Medical Billing & Coding, Medical Administrative Assistant
Delaware County Community College - Media, PA
Skills
System Troubleshooting
Inventory Management
EMR systems
Computer literacy
Report & Document Preparation
Detail Oriented
Organizational skills
Typing
Filing
Office management
Office Management
Records Management
Quality control
Customer service
Medical receptionist
Computer skills
Clerical experience
Communication skills
Office experience
Excellent Customer Service
Strong listening talents
Precise