Customer Service Social Media

Jet’aime A. cintron

Boca Raton, FL 516-***-**** **************@*****.***

PROFESSIONAL SUMMARY

Motivated and outgoing college student at Florida Atlantic University with hands-on experience in bartending, hospitality, and customer service. Known for working in fast-paced environments, delivering high-end service, and building strong client relationships. Seeking a bartending or bottle service position where I can combine my energy, professionalism, and social skills to elevate guest experiences.

KEY SKILLS AND COMPETENCIES

Bartending

VIP guest relations

Upscale Hospitality & Event Coordination

Social Media & Brand Collaboration

Communication & People Skills

Conflict Resolution & Team Collaboration

High-end customer service & sales

Adaptable and quick to learn in new environments

PROFESSIONAL EXPERIENCE

Bartender

Baybes primer event staff Travel March 2025- Current

Serve cocktails and beverages at private events, brand activations, and upscale parties.

Engage with guests professionally while promoting a fun and safe environment.

Maintain a clean, organized bar station and comply with event-specific drink menus.

Bartender/Server

Hijinks Sports Grill Boca Raton, FL October.2024 -April 2025

Worked as both bartender and server in a fast-paced sports bar environment.

Took and delivered food and drink orders quickly while keeping a friendly, upbeat attitude.

Prepared and served drinks, followed alcohol safety guidelines, and kept bar area clean and stocked.

Handled cash, credit cards, and open tabs accurately using POS system.

Host/Server

Montauk Beach House Montauk, NY May-August 2024

Greeted and accommodated guests at a luxury beach club; ensured top-tier service..

Managed reservations, greeted VIP guests, and ensured seamless event coordination.

Assisted in hosting private events, catering to high-profile clientele.

Sales Representative

LA Fitness Huntington, NY May-August 2023

Managed customer memberships and sales, effectively communicating membership benefits and promotions.

Developed strong relationships with clients to ensure customer satisfaction and retention.

EDUCATION

Florida Atlantic University Boca Raton, FL

Major: Elementary education

Expected Graduation: 2026

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