Victoria Alce
***** ******** *********, #****, ********, Fl. 33160
*****@*****.***
My objective is to obtain a position where my communication and organizational skills will be utilized
Experience:
5/2023 - 5/2025 K.Legacy Consulting, Inc Ft. Lauderdale, Fl
Billing Clerk
My duties were to accurately post payments and manage billing records to maintain financial accuracy.
Follow-up on outstanding payments to ensure a timely resolution. Maintain detailed records of transactions and
generate reports as needed. Assist in identifying areas for process improvement to optimize billing operations.
12/2020 - 5/2023 Sprinklermatic Fire Protection Davie, Fl
Pre-Construction Coordinator
My duties were to review construction documents, identify requirements that will have cost implications and
risks, obtain a full understanding of the scope of work, prepared for each project undertaken by the department,
review all construction documents, specifications, and supplemental conditions to make certain the estimates
and GMP include all specified materials noted in the documents, ensure all documents are complete and
accurate prior to submission. Develop a subcontractor bid list that fits the scope of work.
2/2020 – 3/2020 City of Miami Beach Department of Housing and Community Services Miami Beach, Fl.
Office Clerk
My duties are to provide clerical support as well as accurately report tabulations of various data logs via
Microsoft Excel. Light typing, filing and scanning documents onto network drives. Review completed
documents for accurate reporting.
9/2013 – 7/2019 Patent Services USA Miami, Fl.
Sr. Production Coordinator
My duties are to compose product descriptions associated with invention research packages for clients
pursuing patents as well as to schedule, ship, track, and follow-up with various packages on a daily basis while
reconciling any discrepancies with our vendors and ordering office supplies as needed.
11/2011 – 04/2013 ActionCOACH Business Coaching Coral Gables, Fl.
Receptionist/Marketing Assistant
My duties were to greet visitors and clients upon arrival. Receiving incoming and outgoing correspondence.
Answering the phone promptly and redirecting calls accordingly. Receives, sorts and distributes phone
messages. Light secretarial duties. I’ve also maintained our company database and client information upon
established guidelines and CRM software.
10/2008 - 11/2011 Community Co-Op Development Miami, Fl.
Administrative Assistant
My duties were to process rental applications upon arrival. Greet and inform residents of any updates that may
occur. Schedule meetings and follow up on permits. Send and receive mail. Send and receive faxed
information.
5/2007 - 12/2009 City of Miami Gardens Miami Gardens, Fl.
Administrative Assistant/ Receptionist (City Hall)
My duties were to process various applications upon arrival. Greet and direct customers to the appropriate
departments. Send and receive mail. Send and receive faxed information. Process work requests and payroll
entry for the City Managers.
10/2006 - 4/2007 City of Miami Gardens Miami Gardens, Fl.
Zoning Clerk/ Receptionist
My duties were to process zoning requests upon arrival. Greet and direct customers to the appropriate
departments. Locate maps via Miami-Dade database, research properties according to their zones and
resolutions passed by the City of Miami Gardens Planning & Zoning Department.
Education:
(present) Florida Memorial University Miami Gardens, Fl.
Major- Management Information Systems (MIS)
Miami Beach Sr. High Graduate
Achievements
Streamlined office procedures for efficient workflow. Re-arranged office environment to increase productivity.