Ben Tallan
516-***-**** **********@*****.*** Tampa, FL
Key Skills
ONBOARDING
RECRUITING
TRAINING
CUSTOMER SERVICE
QUALITY ASSURANCE
HUMAN RESOURCES
DATA COLLECTION
ANALYTICAL SKILLS
RELATIONSHIP BUILDING
LEADERSHIP
STRATEGIC PLANNING
BLUEPRINT FNDN
ACCOUNT MGMT
CONTRACT NEGOTIATIONS
DATA VALIDATION
Background
With a passion in healthcare, I have focused on both patient care and recruiting for over 9 years. I bring a strong commitment to continuous learning and improvement, a proven track record of successful recruits to needed facilities along with business growth and development. While my focus has been mainly in healthcare, I am confident my key skills are interchangeable to any workplace.
Professional Experience
RECRUITING MANAGER, SUPPLEMENTAL HEALTHCARE SEPTEMBER 2024 – PRESENT
Recruited healthcare professionals through multiple channels (phone, text, email, job sites, and social media) in a high-volume setting
Build trusting partnerships with healthcare providers to recruit, coach, staff, develop, and mentor
Build value with the talent to partner with the company and deliver high-quality experiences for our health care providers while upholding the reputation of going above and beyond
Constantly exceeded metrics and target goals to grow revenue and book of business
Negotiate salaries and benefits for each applicant in line with company's financial objectives while complying with industry procedures and state/federal laws
GLOBAL & CORPORATE RECRUITER, LANCESOFT HEALTHCARE NOVEMBER 2021 – NOVEMBER 2024
Verified potential candidates reviewed meets Hospital/Facility and Joint Commission requirements
Worked with onboarding staff to meet deadlines while providing additional training ensuring proper documentation is captured
Continued training and understanding of current Company, State, and Federal Regulations to ensuring to minimize risk exposure
Sourcing, screening and presenting candidates for to management for corporate roles
COMPLIANCE SUPERVISOR, LANCESOFT HEALTHCARE
Provided Quality Assurance of HR Onboarding/Compliance documents ensuring all are valid with no errors
Assisted with the startup and setting the foundation of joint commission for compliance department
Ensured all potential candidates reviewed meets Hospital/Facility and Joint Commission requirements
Partnered with Compliance staff to ensure all deadlines are met
Provided additional training to Onboarding Team ensuring proper collection and categorization of documents
In-depth knowledge of current Company, State, and Federal Regulations to ensuring to minimize risk exposure
REGIONAL HUMAN RESOURCES RECRUITER, STEWARD HEALTHCARE NOVEMBER 2021 – AUGUST 2023
Ensured availability and acquisition of appropriate candidates to support organizational needs
Ensured integrity of applicant tracking, HRIS and other data keeping
Advised managers and supervisors in the development and implementation of recruitment action plans
Assisted new employees with their required paperwork to ensure in a timely onboarding through orientation day
Acted as a liaison to new recruits between various departments, ensuring a smooth onboarding process
Provided oversight and facilitation of new hire orientation process, ensuring thorough employee assimilation into their role
Served on various committees and Business resource Groups supporting growth and diversity
RECRUITER (CONTRACT), HCA HEALTHCARE AUGUST 2021 – OCTOBER 2021
Identified and screened candidates ensuring appropriate match to position under consideration
Utilized interviewing techniques ensuring proper fit for the position the candidate is seeking, both clinical and behavioral
Negotiated with potential candidate and hospitals ensuring best offer to both for salary and start dates
Collaborated with various teams to develop and lead recruiting programs (e.g. college recruiting, internship programs, community outreach, advertising) creating effective qualified leads to strengthen candidate pipeline
Assisted in building market presence by identification and participation in networking organizations and events.
Used social media to recruit applicants and ability to interface with passive seekers
RECRUITER, CROSS COUNTRY HEALTHCARE FEBRUARY 2019 – JULY 2021
Recruited nurses for travel assignments from generating referrals and working referral leads provided
Sell assignments to prospective travelers by probing for unspoken needs and using a consultative sales approach
Exceeded Key Performance Indicators with outbound calls, candidate submittals, and work-weeks booked
Cultivated relationships with new and previous recruits while building a successful book of business and renewal contracts
Retained flexible schedules in order to service nurse staff requests and/or handle issues.
Validated background check searched and necessary onboarding, in order for timely and efficient start
Provided follow-up for results of criminal background searches, metabolic drug screening and infectious disease titers along with other clinical testing with appropriate vendors
Provided training to new hires ensuring success when training new hires
PATIENT ACCESS SPECIALIST, HOLY CROSS HOSPITAL DECEMBER 2016-JUNE 2019
Supported a 560-bed Catholic Community Hospital with over $470 million in annual revenue
Collected patient demographic information and account validation
Performed Insurance verification of client coverage
Worked with Insurance providers to obtain authorization for services needed and benefit information
Advising patients of monies due and collection
PATIENT ACCESS SPECIALIST II, FLORIDA MEDICAL CENTER MARCH 2015 – SEPTEMBER 2017
Supported a 459-bed acute care medical-surgical facility
Performed Registrar services to both ER and Outpatient clients
Provided financial counseling to both In-house patients / discharge patients
Delivered excellent customer service while training others to enhance the customer experience
Facilitated training to employees of FMC ensuring that training was completed in timely manner
Updated patient charts in a timely manner
Performed Insurance verification and collection of monies due by patient
Top performer on collection of monies due
Completed daily Commercial Reports and ensured timely submission
MARKETING EXECUTIVE, ALSTONS SHIPPING LIMITED AUGUST 2011 – SEPTEMBER 2014
Relationship Manager for Corporate Clients
Provided Brokerage and logistic services with over $6Million in annual revenue
Worked across multiple departments to ensure Company goals were achieved while maintaining customer expectations
Promoted and planned Company Events
Attended Trade Fairs to grow and develop Company Brand
Sales support of LCL and FCL shipments for imports and exports
Sales support of break bulk cargo (both inhouse and outside sales)
Negotiated best available freight rates on behalf of customers
Provided weekly reporting to Management of Sales and Marketing results