● HEIDIE STELLY
CONTACT
Heidie Stelly
EMAIL: *************@*****.***
PHONE: 337- 889-9179
Address: *** * ******* ******
Kaplan, LA 70548
EDUCATION
Kaplan High School
Kaplan,La
High School Diploma(May2003)
Additional Skills:
Team Oriented
Understands confidentiality
Strong research skills
Employee Motivation
Customer service
Documentation proficiency
Always eager to learn new things
Experience:
Title Clerk/ Accounts Payable/Accounts Receivable
Infiniti of Lafayette/ Acura of Lafayette, 70503, LA / May 2020 - August 2024
• Collect prescribed fees for license.
Code information on license applications for
entry into computers.
Evaluate information on applications to verify
completeness and accuracy and to determine
whether applicants are qualified to obtain
desired licenses.
Answer questions or provide advice to the public
regarding licensing policies, procedures, or
regulations.
Maintain records of applications made or
licensing fees collected.
• Stock in all vehicles both new & used for both dealerships.
• Strip deals once they are turned in for accuracy then send off to necessary lienholders for funding.
•Complete daily deposits for Infiniti/Acura of Lafayette Issue payoff checks to Lienholders for vehicles that are traded in or purchased by the dealership.
• Completed Fedex labels daily to mail off packages
• Once files were sent to Dealertrack waiting for the customers plates are paperwork to be returned to finish the deal.
. Handling the ordering of supplies for both dealerships
. Processed service ticket’s daily, and collected gas receipts from salesman
. Operate computers programmed with Accounting software to record, store, and analyze information
. Check figures, posting, and documents for correct entry, mathematical accuracy, and proper codes. Debit, credit, and total accounts on computer spreadsheets and database using accounting software.
Receptionist
Becker & Hebert LLC/ American Title Company, Lafayette, LA
/ Dec 2018 - Apr 2020
• Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
• Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
• Transmit information or documents to customers, using computer, mail, or facsimile machine.
• Hear and resolve complaints from customers or the public.
• Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.
• File and maintain records.
• Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.
• Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
• Receive payment and record receipts for services.
• Schedule appointments and maintain and update
appointment calendars.
• Keep a current record of staff members' whereabouts and availability.
Motor Vehicle Analyst IV
Louisiana Department of Motor Vehicles, 70506, LA / Mar 2013
- Aug 2018
Travels from office to office on a daily basis delivering plate orders when needed.
• When a new employee is hired I travel to that office to complete all necessary training with a hands on training experience in the office.
• If an office is short handed I will go to the office and fill in so the office can run efficiently.
• Audit employees files for Drivers License, Vehicle Registration, Reinstatement, and Installment Plans.
• Safety coordinator for the Lafayette regions making sure everyone is current on classes, and following safety procedures.
• When needed oversees 16 employees in the Lafayette office to make sure they are staying on task for the job.
• Complete daily deposits for the office, and inputs deposits into the system for accuracy.
• Completes any other daily and monthly reports thats needed by the Regional Manager when instructed.
Motor Vehicle Compliance Analyst III
Louisiana Department of Motor Vehicles, 70508, LA / Jan 2007
- Mar 2013
• Evaluates and reinstates Drivers License records, also issuance of Drivers License & Vehicle Registration.
• On a daily basis operates computers, and other office equipment.
• Reviews legal documents for accuracy to clear driving records
• Collects money from customers to complete their
transactions in the office. Processes dealer files that are dropped off in the office or mailed in.
• Completes end of the day completes necessary reports to close the office.
• Verifies and transfers plates from one office to another throughout the region.
• During the day completes daily deposits for the office, and inputs office deposit in the state database.
• Audits daily report for accuracy
Motor Vehicle Compliance Analyst II
Louisiana Department of Motor Vehicles, 70508, LA / Jan 2006
- Jan 2007
• Evaluated and reinstated Drivers License in its entirety.
• Reviews legal documents for accuracy to clear driving records
• Collects money from customers to complete transaction regarding there drivers license.
• When needed processes dealer files that are dropped off at the office or mail in files from other states.
• Issuance of Drivers License & Vehicle Registration
• At the end of the day complete daily reports and preparation to the close the office
Motor Vehicle Compliance Analyst I
Louisiana Department of Motor Vehicles, 70510, LA / Jan 2004
- Jan 2006
• Drivers License and Vehicle Registration screening
• Provides information over the phone to customers about their driving records
• Completes applications, and sets up customers to take driving license testing
• At the end of the day completes daily reports for preparation and closing of the office
REFERENCES
References available upon request