Customer Service High School
Resume:
Christopher Bailey
Knoxville, TN *****
***********@*****.***
Willing to relocate: Anywhere
Work Experience
Freight Broker
TLD LOGISTICS-Knoxville, TN
September 2023 to Present
Location Manager
Puremagic Car Wash-Knoxville, TN
July 2014 to September 2023
• Managed the training and hiring process by teaching tasks to new employees to guarantee the best staff would be working for the company
• Arranged staff shifts by making up work schedules ensuring maximum efficiency of the workplace
• Monitored the daily activities of employees by resolving any problems that arose, securing the safety of the business
• Lead store in sales training of memberships
Supervisor
Elite Cleaning-Knoxville, TN
April 2012 to July 2014
Handled a range of customer situations from complaints about store appearance to questions about company services, guaranteeing a higher customer satisfaction rate
● Acted as a liaison between management and employees by ensuring that staff was well trained and efficient at providing customer service, maximizing the overall success of the business
● Reinforced company values by modeling ethical behavior resulting in a higher customer satisfaction rate
Education
College in General Studies
Hiwassee College
August 2009 to May 2011
High School Diploma
Central High School
Skills
• Retail Management, Store Management, Commercial Cleaning, Customer Service, Recruiting, Time Management, Sales Experience, Merchandising, Financial Management, Leadership Experience
• Payroll
• Budgeting
• Management
• Cash Handling
• Sales
• Leadership
• Supervising experience
• Retail sales
• Team management
• Materials handling
• Outside sales
• Freight Experience (2 years)
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