Administrative Assistant Staff Support
Resume:
Deanna M. Beck
Leesburg, VA *****
**********@*****.***
Experience
Incept Data Solutions Sterling, VA January 2018-April 2025 Associate Recruiter
•Email and text job description to potential candidate that has been pulled from various job sites
•Call out to candidate that has had a email sent to them and inquire if the position interests them
•Describe the position in further detail and determine if they are qualified if they are, then we input the information into our system including answers to client specific questions.
•Schedule call in senior recruiters calendar and send out confirmation call email to candidate with recruiters contact information if any difficulties arise for the candidate
•Input any data from the resume that the system did not populate
•Follow company instructions on how many calls and emails may be sent to each candidate NCI Reston, VA January 2017-January 2018
Receptionist (Temp)
•Greeted and processed visitors which included electronic visitor’s log and notification of visitor arrival in a timely manner
•Received, sorted incoming correspondence such as e-mail, faxes, facilities request tickets and employees Bereavement orders
•Operated a multi-line phone system and routed calls to appropriate personnel or departments.
•Provide callers with information such as company address, directions to the company location, company fax numbers, company website and other related information.
•Prepared and maintained documents, reports and spreadsheets as needed plus organized conference and meeting room bookings. Softthink Solutions, Herndon, VA May 2017-January 2018 Office Coordinator
•Handled and processed inquiries via phone, e-mail and walk in's
•Reviewed resumes, call and email potential candidates and schedule interviews
•Forwarded background checks on completion, generated offer letters, employment agreements and emailed new hire packet to employee and processed returned documentation (Direct deposit,W-4 and State tax forms)
•Submitted returned new hire paperwork performed e-verify and filed according to company and HIPPA compliance
•Processed H1-B and Green card applications
Paragon Security, Herndon, VA May 2016-April 2017
Payroll Assistant
•Answered general tax and direct deposit questions daily by phone and email
•Sent out on and off cycle check disbursement by USPS, Fedex and UPS
•Reviewed & verified information on Tax, Direct Deposit and mileage request forms for data entry into system for weekly uploading
•Entered Union dues deductions in payroll system
•Scanned all forms received from employee's into their electronic file daily
•Assisted Manager in compiling their monthly expense report for submission to A/P Insight Global, Reston, VA December 2015-May 2016
Office Specialist
•Entered shift hours in a proprietary system for payroll processing. Deanna Beck
Gategourmet, Reston, VA August 2014-October 2015
Receptionist
•Greeted and processed visitors and maintained the visitors log and reception area
•Performed general clerical duties including assembling new hire packets, processed invoices for payment by A/P, ordered business cards, made employee travel arrangements and reserved conference rooms in the company’s scheduler
•Assisted mail room with sorting and delivering company mail and packages
•Provided administrative assistant and helped with special projects as needed First Financial Security, McLean, VA December 2013-July 2014 Volunteer
•Assisted the public in enrolling in the Affordable Care Act (ACA) health insurance and other duties Staffing Agencies, Herndon, VA/Frederick, MD June 2011-December 2013 Receptionist/Administrative Assistant
•Verified that all invoices listed on check copies were attached then scanned, named and placed in the appropriate sub file for company wide access
•Filed the last of the FY 2013 Akima accounts payable invoices then prepared them for off-site storage Provided exceptional customer service for global government contractor McDean at their Frederick, MD construction site Greeted and announced all visitors and quests; maintained tidy reception area daily
•Performed general clerical duties including photocopying, fax and scanning, modified daily foreman’s and safety reports and inputted the daily progress report for the sub contractor into the primary contractor’s database
•Procured office supplies and maintained the office supply inventories, coordinated maintenance of office equipment including the plotters
•Provided administrative assistance and helped with special projects as needed
•Handled multi- line telephone at George Mason Mortgage and directed calls to the correct individuals Assisted employees with general office work and processed incoming and outgoing mail and packages Retrieved incoming mail for Fast Lane Vehicles and entered the daily bills in QuikBooks for processing by the Accounts Receivable Department
•Entered invoices against purchase orders in QuickBooks for processing by the Accounts Payable Department Provided the requested accounts payable year to date reports
•Researched and verified information on Wells Fargo foreclosed mortgages for the OCC project
•Prepared summary and documentation for submission for impartial review Invertix, Tyson’s Corner, VA February 2009-May 2011 Administrative Assistant - Human Resource Department
•Provided operational and administrative support in a fast- paced, high-volume environment
•Assisted recruiters at job fairs by greeting candidates, providing information on current positions, and presenting candidates to recruiters with a pre-filled information form attached to the resumes to expedite informal interviews and to minimize wait times
•Facilitated new hire process by sending offer letter packets by various carriers, assembled new hire packets and welcome bags, collected and distributed new hire paperwork into the appropriate folders, and audited new hire data sheets and folders for company and HIPPA compliance
•Performed audits of existing employees files for HIPPA and company compliance; maintained terminated personnel files Processed resume information requests from other departments and directed employees to resource information tools
•Maintained profiles and resumes in SmartSearch applicant tracking system Deanna Beck
The Mercer, Reston VA April 2010-May 2011
Concierge
•Handled inquiries from residence and outside customers; scheduled conferences, contractors, and updated the residence database
•Notified residents of package deliveries and resolved resident s issues Staffing Agencies, Herndon, VA September 2008-April 2010 Administrative Assistant
•Handled multi-line telephones and directed calls to the correct individuals
•Assisted Human Resources, Legal and Engineering with filing; and ordered special printing projects for SCS Engineer
•Built storage and reorganized the basement files; created a database and scanned backup files for company wide access
•Assisted employees and customers with general office work; scheduled conferences and processed mail and packages Navy Federal Financial RES, Herndon, VA September 1998-January 2008 Mortgage Processing Department Specialist (2006-2008)
•Reviewed documents after closing to ensure all items required were completed and accurate
•Resolved issues with closing packages received back from the abstractors that were rejected by the Clerk of Courts
•Calculated, prepared, and printed checks to pay relevant county recording fees and taxes after closing
•Maintained and updated department database for county fees for all states; called to confirm any special exceptions
•Answered e-mail requests from other departments for initial fee calculation and confirmation
•Updated purchases spreadsheet for disbursement to managers, provided checks, shipping labels and packages to pre close Title Specialist (2004-2006)
•Processed lien recordings that were for collateral loans; reviewed vehicle title to ensure documentation were accurate
•Handled inbound inquiries from external and internal customers on the disposition of a particular title
•Responded to written requests with company forms, e-mail, and call outs; analyzed information and ascertained the best option to resolve the issue
•Contacted state agencies and through mutual cooperation resolved customer’s issues which may have included requesting duplicate documentation
Telephone Service Specialist (1998-2004)
•Initiated issuance of new ATM accounts; determined validity and availability of account information
•Handled member complaints and inquiries and responded to questions of a more complex nature
•Worked closely with management and alerted them to situations of activity that pointed to potential fraud or abuse of accounts; routed calls to the appropriate departments
•Researched and analyzed account data; provided troubleshooting for customers accounts when called into the support center
Deanna Beck
Education
Trumbull High School, Trumbull, CT
Cuyahoga Community College, Cleveland, OH
Park Ranger Law Enforcement Certificate
Skills
Microsoft Office Suite (Word, Outlook, Excel and PowerPoint) The ability to learn new tasks quickly with an optimistic attitude toward new challenges Customer service oriented and excellent communication and organizational skills Volunteer Work
White House Easter Egg Roll (portray past President’s wife in character usually Mrs. Grover Cleveland) Participated in Christmas in April (house modifications for needy families)
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