Melissa Owens
Los Angeles, CA www.***-***-linkedin.9721 com/ owensmelissaann@in/owensmelissaann gmail.com LinkedIn: Professional Summary
Detail-senior healthcare, sensitive processes, oriented leadership, data, and and and remote and business managing support proactive work sectors. cross-environments. office Administrative Proven functional operations, ability collaboration. Professional and to manage coordinating with Experienced complex over meetings calendars, a decade in and client of logistics maintain communication, experience across discretion supporting nonprofit, HR with Core Competencies
• • • Executive Travel CRM Systems & Logistics & Calendar (Salesforce, Management Management Infusionsoft) • Client • Meeting • Relationship QuickBooks, & Event MS Planning Support Office, • Google HR • Cross-& Payroll Workspace Department Administration Coordination Professional Experience
Director of Administration
Unravel Groups – Remote Apr 2022 – Present
• • • • • Provide Coordinate Create Maintain Serve as polished high-liaison internal organization-level across proposals, systems, administrative departments wide reports, SOPs, meetings, and and and and project calendar decks external travel, tracking reflecting support and partners cross-workflows to leadership team executive for seamless communications strategy leadership operations Business & Finance Administrator
Radius Church – Los Angeles, CA Sept 2020 – Dec 2022
• • • • Managed Oversaw Coordinated Partnered HR-church with logistics related vendors finances, communications and on secured payroll, asset sales temporary and during and expense ensured church service reconciliation thorough closure, venues during including recordkeeping using QuickBooks COVID-severance 19 Programs Administrative Assistant
LifeSOULutions Brave Thinking Institute – Remote Nov 2018 – Mar 2020
• • • • • Supported Maintained Coordinated Assisted Proofread with and Master CRM team event managed data travel Coach planning (Infusionsoft)web/and and managed 75+ and event execution clients, materials facilitated logistics with for scheduling, to client 5 for ensure large-remote communications scale tone onboarding, coaching annual and clarity events events and and progress group calls tracking Administrative & Marketing Assistant
Westside Retail Real Estate – Los Angeles, CA Nov 2017 – Sept 2018
• • • Managed Created Updated marketing CRM calendars, with materials 8,created 000+ contacts leasing for property and documents, tracked listings; and broker managed handled leasing social day-activities to-media day office and website tasks Administrative Assistant
The Cypress of Raleigh – Raleigh, NC Apr 2013 – Apr 2017
• Handled patient charting, transitioned to electronic medical records (EMR), and ensured HIPAA
• • compliance Scheduled Managed billing, 24/7 nursing supply orders, shifts and and processed onboarding payroll for new for hires 75 staff via Kronos Education & Training
North Bachelor Carolina of Arts State in Religious University Studies – Raleigh, NC Graduation: June 2009 Nash Associate Technical in Arts Community Associate College in Science – Rocky Mount, NC Graduation: December 2003 Wake Medical Technical Office Specialist Community Certificate College – Raleigh, NC Graduation: May 2015