Human Resources Employee Relations

Zareen Sirajullah, PHR

***********@*****.*** / 312-***-**** / Chicago

PROFILE:

Person focused HR Professional skilled in developing strong employee relationships and improving staff engagement; Inherent ability to work with diverse, multi-generational workforce; Self-motivated in managing all administrative needs, procuring necessary documents and maintaining accurate records; Solid background in partnering with management to provide the support staff members require, using professional written and verbal communication; Ability to handle sensitive and personal information, maintaining strict confidentiality; Conscientious with exceptional analytical, problem solving, time management skills and flexibility to adjust course as priorities change; Focus on learning and development, concentrating on reducing redundancy; Working knowledge of labor laws and regulations; Firm understanding of HIPAA standards SKILLS:

Microsoft Word, Excel, PowerPoint, Access, Outlook, Adobe Megasign, Adobe Acrobat Pro DC, SterlingONE, Private Eye, iCIMS, Hireology, PeopleSoft, Workday, Reach, Culture Amp, ADP-WFN, Paylocity, UKG, SharePoint, LegalKEY, EZ Scan, Concur

WORK HISTORY:

PACTT Learning Center Jul 2024 – April 2025

Human Resources Manager

• Onboarding new employees by enrolling them in ADP and Makeshift systems, establishing email accounts, and completing background checks (DHS, ISBE, and DCFS)

• Facilitating enrollment in employee benefits programs and coordinated training sessions for new hires

• Coaching and counselling managers providing tools to support them in their role as leaders dealing with conflict resolution, complaint investigation and policy interpretation

• Ensuring all HR files are complete and compliant with company policies and legal regulations

• Collaborating with the Director of Quality Assurance to ensure the completion of annual audits with licensing and accrediting bodies

• Creating HR Standard Operating Procedures (SOPs) and HR resources for internal communication

• Collaborating with leadership in updating company policies and procedures to ensure alignment with organizational goals and evolving needs

• Supporting the completion of the annual evaluation process by collaborating with supervisors and leadership.

• Leading annual open enrollment for employee benefits ensuring all applications are submitted on time

• Administering employee satisfaction surveys for employees, compiling data and present findings

• Providing investigatory support to managers in complex employee relations matters and resolution process

• Informing payroll department of all employee status changes to ensure timely and accurate compensation

• Administering employee leaves of absence, including FMLA, short-term disability, COBRA, Workers' Compensation, and bereavement, ensuring accuracy and compliance with all policies

• Working with legal team writing corrective actions; reviewing requests for terminations to ensure compliance with company policies and state laws

• Conducting exit interviews and process all employee separation requirements

• Providing help desk support to employees for HR-related inquiries and technical issues

• Interacting cross-functionally internal teams to provide guidance related to each location’s specific function

• Coordinating HR projects, ensuring alignment with organizational objectives, and provide project management support for audits and compliance initiatives

Zareen Sirajullah, PHR

***********@*****.*** / 312-***-**** / Chicago

DDB Chicago Jan 2022 – Apr 2024

Human Resources Generalist

• Served as a trusted advisor to management and employees on HR-related matters, including employee relations, performance management, policy interpretation, and conflict resolution

• Developed and conducted new employee onboarding and orientation programs including a 30 day check in ensuring set-up for success

• Provided information on various leaves available; Informed payroll regarding time taken as one moved from one leave to another as well as return to work date and flexible hours as required.

• Offered support to employees with benefit-related inquiries such as insurance, paid time off, gym membership, tuition reimbursement and all that may be relevant

• Partnered with the compliance department to conduct government audits

• Completed paperwork for transfers, promotions, discipline & terminations, ensuring compliance with company policy and applicable law

• Assisted with performance management process; provide feedback and recommendations to management on employee performance reviews

• Headed the summer internship program which included onboarding and regular check-ins; setting up informational presentations with various department heads; tracked selections for possible hire

• Tracked various HR metrics and analytics as required by leadership team; Prepared necessary documentation for end of year EEOC, Vet 1 and AAP submissions using V-look-up and pivot tables

• Conducted exit interviews, looking for trends and provided feedback to management

• Provided support for ad hoc HR projects and initiatives as needed CJE SeniorLife Dec 2017 – Jan 2022

Human Resources Assistant

• Collaborated with department managers to understand the skills and competencies required for open jobs

• Recruited and screened for the best applicants to present to the hiring managers

• Gathered all pre-employment state required background checks, health tests and skills assessment

• Hosted all day new hire orientation; updating and improving presentation materials and process

• Described all company benefits to new hires; entering data into HRIS; processing personal action changes

• Spear-headed all engagement programs including craft club; birthday celebrations; popcorn day; games day

• Helped employees understand leave policies such as FMLA; STD; LTD; WC in conjunction with PTO usage

• Provided input to develop and execute HR procedures, policies, and workflows

• Created and submitted monthly reports for Office of Inspector General; Il Department of Public Health

• Conducted annual pension audits

• Tracked and documented annual reviews; various testing and training

• Assisted with open enrollment & onsite biometric screening

• Ensured managers are compliant with union contract

• Handled employee relations counseling/coaching as necessary

• Assisted in the maintenance of affirmative action program; filing EEO-1 report

• Scheduled vendors to make presentations about products and services offered to our employees EDUCATION:

DePaul University, Chicago, Illinois – PHR prep course Lake Forest College, Lake Forest, Illinois – Bachelor of Arts, Psychology School of the Art Institute of Chicago, Chicago, Illinois – Visual Communication

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