Office Manager It Support
Resume:
Esther Molina
https://www.linkedin.com/in/esthermol1/
***********@*****.***
Summary
A meticulous professional with outstanding organizational skills, and expertise in office management and operational excellence. Adept at quickly assessing needs, developing plans, and implementing solutions as required. Excellent interpersonal skills with the ability to build strong ties with diverse individuals and groups at all organizational levels.
Experience
Cumming Group June 2024 – Present
Corporate Office Manager
● Supervise daily operations of a large corporate office consisting of 90+ team members, ensuring smooth functionality and creating an organized and positive workplace culture
● Coordinate office facilities management, ensuring timely repairs, maintenance and IT support
● Manage scheduling and logistics for senior leadership, including calendar coordination, travel arrangements, and meeting preparation
● Handle travel arrangements for all team members throughout Florida
● Implement office procedures that improve productivity and reduce operational costs
● Organize holiday parties, monthly birthdays and work anniversary luncheons and community outreach initiatives
● Coordinate and manage all new hire onboarding
● Collaborate with building management on all maintenance needs
● Manage inventory and order office supplies to ensure a fully stocked and efficient workplace
● Work closely with vendors and suppliers to negotiate pricing, delivery times, and product quality for both office supplies and snacks
Riviera Dining Group January 2023-June 2024
Executive Assistant/Corporate Office Manager
● Plan daily calendars and coordinate meetings for CEO & CFO
● Function as liaison with other key team members across departments
● Attend weekly Department Heads + Executive Team meetings and provide a post-meeting recap
● Participate in Executive and HR calls/meetings
● Read and analyze incoming documents, submissions, and reports to determine their significance
● Handle travel arrangements for C-suite executives
● Track and reconcile travel and business expenses (Concur)
● Compose, prepare, and distribute departmental correspondence for ad hoc projects
● Handle issues through resolution or route to the appropriate department as necessary
● Manage day-to-day housekeeping for 2 floors
● Perform general office duties, such as ordering supplies, distributing mail, and providing administrative oversight of various office activities Greater Miami Convention & Visitors Bureau August 2018-Sept 2020 Sports & Entertainment Tourism Manager
● Cultivated and nurtured close partnerships with local film offices
● Attended Miami Beach’s Production Industry Council (PIC) meetings and Miami-Dade Film & Entertainment Advisory Board meetings
● Assisted President & CEO on development and creation of weekly newsletter
● Planned and attended curated Miami experiential events at film industry conferences and festivals (e.g., NATPE, Sundance Film Festival, Produced by NY & LA, FOCUS London, AFCI Week, Tribeca Film Festival, Toronto International Film Festival)
● Managed event planning details for film industry events, including contracting vendors, tracking and record-keeping of vendor invoicing and budget tracking on all programs
● Coordinated GMCVB marketing efforts for the sports & entertainment programs, including collaboration with advertising, digital marketing, and publishing divisions Greater Miami Convention & Visitors Bureau Sept 2010-August 2018 Boutique/Lifestyle Hotels & Promotions Manager
● Liaison between Boutique/Lifestyle Hotels and the GMCVB
● Coordinated logistics for experiential marketing events, i.e., Sundance Film Festival, NY Fashion Week, Lollapalooza Chicago & Chile, SXSW, Perez Hilton events in Toronto, CN and Austin, TX
● Oversaw all Boutique Hotel programs efforts including tracking advertising and digital marketing
● Organized quarterly Boutique/Lifestyle Hotels Task Force meetings
● Developed and implemented the annual Program of Work
● Created and maintained the program’s budget
● Managed media promotions, i.e., Katie Couric Romance promo, Ellen DeGeneres Trip Giveaway, radio promotions in coordination with Visit Florida, and a Coca-Cola/City of Miami Beach online promotion
● Maintained relationships with all GMCVB members and partners as it pertains to securing giveaway packages, communicating ROI, and pitching promo opportunities
● Communicated with all consumer promo winners and coordinated travel including hotel stays, flight arrangements and all customer service related to their prize (secured completion of liability forms and winner letters)
● Updated monthly divisional reports with all promotional activities Greater Miami Convention & Visitors Bureau Oct 1996-Sept 2010 Tourism Sales Coordinator
● Managed and coordinated all Tourism Sales familiarization tours for Europe and Asia. Managed Tourism Sales fulfillment/shipping requirements for all trade shows, sales missions, fam tours and agent/tour operator requests
● Managed fulfillment center collateral
● Consolidated and maintained Tourism Sales database
● Prepared monthly submissions for Tourism Sales activities
● Provided administrative support to Tourism Sales Team (3 directors & 1 AVP)
● Implemented a tracking system for Tourism Sales revenue generation and contributed services Education
Berkeley Institute, New York, NY (now known as Berkeley College), Business Administration Skills
Proficient in Microsoft Office365 (Outlook, Word, Excel, and PowerPoint) and G Suite Fluent in English and Spanish
Contact this candidate