Customer Service Data Entry
Resume:
WORK EXPERIENCE
MY EDUCATION
Fluent in English
and Spanish
*******.**.*@*****.***
**** ********** ****,******* **
Phone
Address
ABOUT ME
As an expatriate with experience working in diverse environments, I have a deep understanding of cultural differences and the ability to adapt to new situations. I am also able to empathize with people and understand their needs, as demonstrated by my experience mentoring and coaching others. I have successfully supported coworkers dealing with cultural challenges and provided support to others going through personal challenges. I am passionate about cross-cultural communication and committed to promoting diversity and inclusion in the workplace.
ARANTXA ARREDONDO
MY SKILLS
• Guest Relations
• Event Planning
• Upselling Strategies
• Customer Service
• Data Entry
• Effective Planning
• Computer Skills
• Teamwork and
Collaboration
• Problem-Solving
• Administrative Skills
LANGUAGE SKILLS
Wayne County Clerk Record Room
Current
Office Clerk Wayne County CAYMC – Detroit,MI August 2024 – Present
— Managed incoming and outgoing correspondence, ensuring timely communication across departments.-
— Maintained organized filing systems (both digital and paper), improving document retrieval time by 30%.
— Provided front-desk support, greeting clients and handling inquiries to enhance customer service.
— Processed invoices and purchase orders with accuracy, supporting the finance department in staying on schedule.
— Entered and updated data in company databases, ensuring 100% accuracy for audit readiness
—Resolved customer issues related to orders, deliveries, and billing, contributing to increased customer satisfaction.
Interpreter
AFRIN Translation Detroit, MI
-Used electronic listening system to listen to speakers' statements, determine meanings and prepare translations.
-Translated spoken words simultaneously orally or using hand signs, maintaining message content and style.
-Interpreted verbal conversations between individuals with limited English proficiency.
-Facilitated communication between non-English speaking patients and healthcare providers.
Hospitality Worker
PARC Detroit, MI. 03/2021 - 12/2023
-Managed food and beverage service for events and functions, ensuring timely delivery and exceptional presentation.
-interacted with guests to provide menu recommendations, take orders, and address any special requests or dietary restrictions.
Manager's Assistant
Main Group Guadalajara, Mexico. 03/2016 - 12/2019 customer feedback to deliver information to management for corrective action.
-Handled incoming calls and directed callers to appropriate department or employee.
-Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
-Executed on-time, under-budget projects by solving complex issues for senior leadership. Manager/Co-fouder
Dry Salon Guadalajara, Mexico. 08/2014 - 01/2016
-Hired, trained, scheduled, and evaluated staff members in order to maintain high standards of service.
-Established relationships with local vendors for product discounts and promotions.
-Implemented new marketing strategies to increase visibility of beauty salon in the community.
-Updated website content regularly to keep customers informed about upcoming events or specials.
-Promoted business on social media platforms to maximize brand identity and generate revenue.
-Managed operations budgeting, accounts payable and accounts receivable and payroll. Bachelor degree
Centro Universitario Harvard
Bachelor in Graphic Design
Karin international
Image consultant
2008-2011 Universidad Del Valle De Mexico
2012-2014
2011-2015
2013-2014
American English College
English Diploma
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