Management Specialist Project

Silver Spring, MD ***** 301-***-**** *******@*****.***

Educational Experience

Montgomery College

Business Administration A.A. Degree

Dec 2019

UMUC

Business Administration B.A., minor in Information Systems Management

Aug 2023

Certifications

Certified ScrumMaster® (CSM®)

Jun 2025

Professional Experience

KBR/NASA GSFC – Greenbelt, MD April 2020 - Present

Project Management Specialist / Task Order Lead / Administrative Support

Project Management Specialist

Lead project planning, execution, and completion, ensuring alignment with goals, timelines, budgets, and resource allocation.

Coordinate cross-functional teams, including technical staff and stakeholders, manage project risks, and deliver on time and within budget.

●Enforce the use of the ticketing system to ensure all work is tracked, providing full visibility and increasing efficiency; utilize Kanban and Scrum boards in Jira to monitor project progress, track performance, and provide regular updates to senior leadership while overseeing system administrators’ and software developers’ progress.

●Collaborate with the team to define and maintain an SSMO-wide priority list, aligning resources with key objectives.

●Refine the team’s Definition of Done and ensured timely involvement of appropriate developers and clear target dates—reducing daily Scrum meetings about 75% (1 hour to 15 minutes) within a cross-functional team.

●Document project plans, decisions, and meeting notes in Atlassian Confluence to ensure team alignment and transparency.

●Reduce backlog of aged service tickets by 56% over a two-month period by proactively coordinating with teams, improving task ownership, resource alignment, and overall workflow efficiency.

●Collaborate with the security team to minimize vulnerabilities by ensuring timely software patching, firewall updates, and adherence to security best practices across all projects; improved patching compliance completion time from over 2 months to 10 days.

Key Projects

●Lead the transition of specific missions from the on-premises Virtual Multi-Mission Operations Center (vMMOC) to the AWS cloud environment, ensuring high availability, scalability, secure deployment, and uninterrupted operations.

●Manage the initiative to automate the migration of historical data to AWS Glacier and Amazon S3 using AWS Lambda functions, completing the migration for all 20 missions within 3 months.

●Lead the project to implement an active-active architecture for the Virtual Multi-Mission Operations Center (vMMOC), enhancing system redundancy and reducing security risks through improved failover and infrastructure segmentation.

●Lead the implementation of a container orchestration platform to run and deliver containers within the vMMOC environment on Nutanix servers, utilizing Nutanix Kubernetes Platform (NKP) Pro for streamlined container management.

Task Order Lead

●Reviewed and approved subcontractor invoices for payment.

●Managed monthly financial forecasting, contractor financial report to NASA, and variance reporting for KBR and subcontractors for submission to the NASA customer.

●Developed and submitted task order funding modifications including labor pricing files, Bill of Materials, Task Implementation Plan, and subcontractor Task Implementation Plan.

●Processed and distributed work order authorization document after funding was awarded.

●Led monthly status meetings with several subcontractors and NASA customers.

●Submitted monthly status reports to NASA customer.

●Manage facility support and onsite office space construction projects.

Project Administrative Support for Space Science Mission Operations (SSMO)

●Completed the on-boarding process and out-processing for all employees and subcontractors, including equipment distribution and collection, coordinating employees' first and last days, and removing all security access.

●Coordinated travel in the Costpoint and MyCWT systems for all SSMO employees and submitted expense reports. Create and submit international travel requests and documentation, ensuring compliance with organizational policies and timelines.

●Managed SSMO employees' timecards.

●Managed procurement processes, including purchase requests, NASA procurement compliance, P-card reconciliation, vendor order tracking, asset management and distribution of hardware, quarterly property auditing, tracking maintenance support and license renewals, equipment NASA tagging, and 20-4 transfer and disposal submissions.

●Submitted subcontractor awarded funds into the Costpoint system and generated corresponding purchase orders for several missions.

●Developed and optimized processes by building applications and workflows in Kintone and Jira, streamlining tasks such as onboarding, offboarding, invoicing, IT asset management (ITAM), and procurement.

United Parcel Service - Laurel, MD November 2016 – April 2020

Twilight Human Resources Supervisor - August 2019

●Conducted information sessions for candidates and interviews.

●Led the weekly orientation class on the first day for new employees.

●Onboarded employees through the hiring systems, submitted I-9 information into E-Verify, and processed tax information.

●Performed weekly Cornerstone book audits to assess the retention of new employees.

●Processed all separations from the company’s twilight shift, including logging documents and relevant data.

Air Recovery Supervisor - March 2018

●Oversaw floor operations, managed employee task assignments, and tracked employee certification requirements.

●Maintained area security and ensured Air Recovery paperwork and the area were always TSA audit ready.

●Ensured proper handling of problem packages (High Values, Unaudited Internationals, ORM-D labels, Prohibited HazMat, Unaudited Dangerous Goods, etc.), and tracked the weight of HazMat and Dangerous Goods packages processed in the air can trailers.

Training/Sort Aisle Supervisor - June 2017

Package Handler/Sort Aisle - November 2016

Full Time Student March 2016 – November 2016

VOR Technology, LLC - Columbia, MD July 2014 – March 2016

Human Resources Manager/Office Manager

●Onboarded new employees to E-Verify, ADP, and enrolled them in health benefits.

●Developed and implemented a more efficient onboarding process.

●Managed health benefits, ADP systems, and processed monthly payroll.

●Reviewed the timekeeping system to ensure frontloaded hours met contract requirements.

●Assisted in editing and formatting contracts during renewal periods.

●Ensured compliance with state-specific payroll taxes and business tax IDs for each contract.

●Coordinated employee trips and events, including flight and event itineraries.

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