Software Development Quality Assurance

Mansi R. Jangam

630-***-**** *********@*****.*** LinkedIn

Professional Summary – Highly accomplished and results-oriented IT professional with 14 years of extensive experience in Quality Assurance, Software Development, and Data Analysis. Proven expertise in leading comprehensive QA strategies, leveraging advanced automation and modern tools, and utilizing SQL, Python, and Splunk, MongoDB, SEO Tools, Omniture, Google Analytics and for data-driven insights. Striving for continuous improvement and excellent product quality in tough conditions.

Highlights

14 years of progressive experience in all phases of the Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC) using Languages like Java, Kotlin, Typescript.

Expertise in developing and implementing comprehensive QA strategies, test plans, test cases, and test scripts for complex enterprise applications.

Proven track record in test automation using tools such Selenium, WebDriver IO for web application, and API Implementation and testing using REST and SOAP Services, Omniture, SEO, Charles Proxy. Maven and Gradle build tools, API contract testing (Pact/Postman), Integration Testing.

Strong proficiency in various testing methodologies, including Agile, Scrum, Waterfall, Black Box, White Box, Regression, Integration, System, User Acceptance Testing (UAT), Performance, and Security Testing.

Proficient in SQL, MongoDB, Kubernetes, Datadog for database validation and backend testing.

Skilled in defect management and tracking utilizing tools e.g., Jira, Bugzilla, ALM Quality Center.

Extensive experience with performance testing using tools like JMeter, LoadRunner to identify bottlenecks and optimize system performance.

Adept at leading and mentoring QA teams, fostering a culture of quality and continuous improvement.

Strong communication and collaboration abilities effectively bridge the gap between technical and non-technical stakeholders.

Domain expertise in E-commerce, Manufacturing and Airline domain, understanding industry-specific regulations and requirements.

Experience with CI/CD pipelines and integrating automated tests into the development workflow.

Technical Skills:

Languages: Java, JavaScript, TypeScript, Kotlin, SQL, Python

APIs: REST, SOAP, Postman, Swagger, Pact, Charles Proxy

Automation: Selenium, WebDriver IO, AccelQ, Mocha, Chai, JUnit, TestNG

DevOps & Tools: Git, Jenkins, Bamboo, GitHub Actions, Docker, Kubernetes

Monitoring: Splunk, Datadog, ELK, Prometheus, Grafana

Databases: SQL Server, MongoDB

Performance Testing: JMeter, LoadRunner

Frameworks: Spring Boot, Node.js

Analytics & SEO: Google Analytics, Omniture, SEO Tools

Agile Tools: Jira, ALM QC, Bugzilla

Education

Bachelor of Engineering Degree in Information Technology from Pune University.

Diploma in Electronics & Telecommunication passed from Maharashtra State Board.

Oracle Certified Associate (OCA) as an Oracle Developer.

Certified Scrum Master Training.

Work History

July 2021 till Present

SDET Grainger Chicago IL

Advanced Test Manual and Automation (JavaScript/Node.js Ecosystem): Designed, developed, and maintained robust test automation frameworks using JavaScript, Node.js, and WebDriver IO (VS Code).

Migrated legacy Selenium test cases to WebDriver IO, significantly enhancing automation efficiency and scalability.

Led feature development for automation frameworks and provided team education on WebDriver IO capabilities.

API Testing & Validation: Expert in testing complex application flows and validating APIs using REST, Swagger Clients, and Postman.

Infrastructure as Code (IaC) Testing: Extensive experience in Infrastructure Testing, including validating IaC deployments using tools like Terraform and Ansible.

Comprehensive Code Quality & Unit Testing: Implemented sophisticated unit testing and test suites using WebDriverIO, JavaScript, TypeScript, Mocha, and Chai test frameworks, TestNG, Allure Reports, Logs4j.

CI/CD Integration & Orchestration: Seamlessly integrated and executed automated WebdriverIO test scripts within GitHub Actions, Bamboo CI/CD pipelines across various environments, browsers, and devices.

Diverse Testing Methodologies: Profound experience across a wide spectrum of testing types: Functional, Integration, Sanity, Smoke, White Box, Data Migration, Regression, and Role-Based Testing.

Test Strategy & Data-Driven QA Leadership: Developed data-driven test strategies to prioritize coverage and identify risk, leveraging analytics from user behavior and system data. Led the enhancement of automation scripts and test scenario documentation, conducting code reviews to ensure robust validation of application functionality and data integrity, resulting in optimized test schedules and comprehensive coverage.

Programming Languages & Frameworks: Well-versed in Java, SpringBoot, Kotlin, JavaScript, Node.js, and TypeScript, Selenium, WebDriver IO, Maven, Gradle, Kubernetes, Datadog, Splunk.

Jan 2019 - Jul 2021

Lead Quality Assurance Tester United Airlines Chicago IL

Automation Leadership & Enhancement: Led the design, implementation, and enhancement of test automation frameworks (AccelQ, Java, Selenium WebDriver) for web and mobile applications, including team mentorship and code reviews.

End-to-End & API Testing Mastery: Directed comprehensive end-to-end application flow testing, including deep validation of SOLR, SOAP, and REST APIs using Rest Assured.

CI/CD Integration & Execution: Drove continuous testing by integrating automated test scripts into Jenkins pipelines, ensuring robust execution across diverse environments, browsers, and devices.

Advanced Test Methodologies: Oversaw and executed a wide spectrum of testing, including Functional, Integration, Sanity, Smoke, White Box, Data Migration, Regression, and Role-Based testing.

Code Quality & Unit Testing: Championed code quality by implementing JUnit-based unit testing, leveraging Cobertura Reports for comprehensive test coverage, and defining coverage using Boundary Value Analysis and Equivalence Partitioning.

Strategic Test Planning & Documentation: Authored detailed test analysis, scenarios, and procedures by meticulously reviewing business and technical requirements, ensuring comprehensive test coverage and well-planned schedules.

Environment Management: Managed AEM/CQ5 Staging and Production environments, including periodic maintenance to ensure system stability.

Nov 2012 - Jan 2019

SDET/QA Sears Parts Direct Chicago IL

Technology: Selenium, TestNG, Adobe CQ 5.6 Content Management Java, J2EE, JSP, JavaScript, Servlets, REST, SOAP for Web Services, and SEO Analytics, Struts, Spring, Hibernate, JBoss 4.3.0.GA, My SQL Server, Eclipse, Apache Maven, Apache SOLR, GIT, Gradle, TestNG, Allure Reports, Splunk, Datadog, Kubernetes.

Development & Core Technologies: Java, J2EE, JSP, HTML, Struts, Web Services (SOAP & REST), IBM WebSphere Application Server, AEM/CQ5.

Comprehensive Testing:

End-to-End Application Testing: Expertise in validating complete application flows, including SOLR integration.

API Testing: Proficient with SOAP & REST Clients for robust API validation using Rest Assured.

Test Automation: Advanced skills in developing Java and Selenium WebDriver automation frameworks for web and mobile applications, integrating scripts with Jenkins for CI/CD across diverse environments and browsers/devices.

Unit Testing & Coverage: Implemented JUnit for unit testing and utilized Sonar Reports for comprehensive code coverage analysis.

Diverse Testing Methodologies: Extensive experience in Functional, Integration, Sanity, Smoke, White Box, Data Migration, Regression, and Role-Based Testing.

Quality Assurance & Process Improvement:

Test Case Management: Expert in test case reviewing and providing feedback for maximal test coverage.

Requirement Traceability: Developed Application User Story Traceability Matrices to ensure complete business requirement coverage.

Environment Management: Managed AEM/CQ5 Staging and Production environments, including periodic maintenance.

Production Support: Experience in resolving production issues efficiently.

Mar 2010 - Nov 2012

Java Developer Sears Parts Direct Pune, India

Full Stack Development & Maintenance: Developed and maintained dynamic web pages using JSP, Servlets, JavaBeans, HTML, JavaScript, XML, and CSS, leveraging Java/J2EE, Struts, and Web Services on IBM WebSphere Application Server.

Core Platform Enhancement: Actively contributed to correcting, enhancing, and extending future releases of the Core Development Platform and Standard Product.

Comprehensive Software Testing: Spearheaded GUI, Functional, and System Testing to ensure application quality and stability.

Production Support & Issue Resolution: Provided production support, consistently resolving critical issues within established timelines.

Unit Testing & Code Quality: Implemented JUnit unit testing and test suites to ensure robust and reliable code.

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