Software Developer/Systems Administrator
Resume:
EDRIC WAINDIM
Woodbury, MN ************@*******.*** 651-***-****
Business-oriented Software Developer with experience bridging technical and operational teams to deliver business solutions. Skilled in requirements gathering, system integration, and translating business needs into technical specifications. Background in Agile development, project coordination, and working with key decision-makers to implement software solutions that drive operational efficiency. Systems Administrator & Developer
Bright Vision Healthcare, Woodbury, MN
August 2024 – Present
Business Analysis & Requirements Gathering:
Technical Implementation & Project Management:
Process Improvement & Cross-Functional Collaboration: Route Logistics Coordinator
Maximal Care Mobility, Woodbury, MN
PROFESSIONAL SUMMARY
PROFESSIONAL EXPERIENCE
Collaborated with business leaders and department heads to gather requirements for healthcare management platform, documenting current state processes and designing future state solutions
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Translated business needs into functional specifications for patient management, scheduling, timesheet tracking, and payroll processing systems
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Partnered with department leaders and end users to define clear project requirements and success metrics, ensuring each feature aligned with operational goals and delivered measurable impact
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Managed full Software Development Life Cycle (SDLC) for healthcare management platform using React/Redux, Node.js, and PostgreSQL
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Coordinated integration projects with external vendors (HHAXchange, Therap) for Electronic Visit Verification systems, managing timelines and client communications
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Conducted hands-on feature walkthroughs with staff to validate functionality, identify gaps, and ensure solutions were practical, reliable, and aligned with day-to-day operations
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Analyzed existing business processes and identified automation opportunities, resulting in streamlined scheduling, payroll, and compliance workflows
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Facilitated communication between technical development teams and business users, ensuring solutions addressed real operational challenges
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Created documentation for new systems and provided training support to end users during system rollouts
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June 2023 – August 2024
Operations Manager
Cities Valet, Minneapolis, MN
July 2021 – May 2023
Bachelor of Science in Computer Science
University of St. Thomas, St. Paul, MN December 2024 Honors: Ciresi Walburn Scholar
Relevant Coursework: Algorithms, Data Structures, Object-Oriented Programming, Systems Analysis, Statistics
Development Methodologies
Agile/Scrum, Software Development Life Cycle (SDLC), Requirements Gathering Business Analysis
Requirements Definition, Workflow Documentation, Cross-Functional Collaboration, Solution Validation & Testing
Technical Proficiencies
JavaScript, React, Node.js, PostgreSQL, RESTful APIs, Azure DevOps (familiar) Tools & Documentation
Microsoft Office Suite, Advanced Excel, Project Management Tools, Technical Writing Communication
Cross-functional team coordination, vendor relations, user training and support Analyzed transportation logistics processes and implemented improvements that increased route efficiency by 15%
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Acted as the primary point of contact between service providers and clients, translating needs into actionable requirements and resolving operational challenges efficiently
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Created detailed scheduling systems and documentation while adapting to changing business requirements
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Managed daily operations while identifying and implementing process improvements to enhance service delivery
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Trained staff on daily procedures and served as the go-to resource for troubleshooting and resolving operational issues at my assigned venue
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Built strong relationships with venue management and addressed business requirements proactively
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EDUCATION
TECHNICAL SKILLS
Healthcare Management Platform – Business Analysis & Development Process Optimization Analysis
Cross-Functional Collaboration
Successfully bridged technical and business teams at Bright Vision Healthcare to deliver solutions that met both technical standards and business objectives Ciresi Walburn Scholar (2021)
Selected for leadership development program focused on communication and collaborative problem-solving skills
PROJECTS
Led requirements gathering and analysis for comprehensive healthcare operations platform serving multiple business functions
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Mapped existing operational workflows and developed optimized processes for patient care, scheduling, and payroll to improve efficiency and scalability
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Created functional specifications and user acceptance criteria that guided development of automated solutions
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• Facilitated user testing and provided ongoing support during system implementation Analyzed existing manual processes across healthcare operations and identified automation opportunities
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Developed business cases for system improvements that reduced administrative overhead and improved data accuracy
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Created detailed documentation of improved workflows and provided training materials for end users
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LEADERSHIP & ACHIEVEMENTS
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