SANDRA E MARTINEZ DE TRIGUEROS
Las Vegas, NV ****6
702-***-**** - *************@*****.***
SKILLS
Cleaning Techniques
Cleaning and Organizing Abilities
Attention to detail
Guest Relations
Customer Service
Quality Assurance Controls
Teamwork
Guest Request Response
WORK HISTORY
08/2021 to 09/2023 Housekeeper & QA
Wynn Las Vegas – Las Vegas, NV
Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
Maintained a spotless environment for guests through diligent daily housekeeping tasks.
Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
02/2018 to 01/2020 Housekeeping Room Attendant
Hotel Aria – Las Vegas, NV
Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
Reduced housekeeping complaints by ensuring consistent adherence to hotel standards and procedures.
Collaborated with team members for efficient completion of tasks, resulting in increased productivity.
12/2010 to 10/2017 Housekeeping Attendant
Venetian Hotel & Casino – Las Vegas, NV
Improved cleanliness and guest satisfaction by providing thorough and efficient housekeeping services.
Ensured a healthy environment for guests by adhering to strict sanitation standards in all cleaning tasks.
Provided exceptional customer service, addressing guest concerns promptly and professionally.
Reduced room turnover time by efficiently organizing daily tasks and prioritizing room assignments based on check-out times.
02/2004 to 05/2010 Cashier Team Lead
Northgate Gonzlez Markets – Santa Ana, CA
Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
Streamlined cashier operations for improved productivity and reduced wait times. Mentored junior cashiers with comprehensive training and ongoing guidance, boosting team performance.
Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
EDUCATION
11/2000 High School Diploma
Montessory - Santa Ana El Salvador
LANGUAGES
Spanish
Full Professional
English
Limited Working