Claudia Scott
Very well experienced candidate
Austin, TX 78723
********@*****.***
Driven management professional well-versed in increasing profitability. Adaptable Healthcare Administrator accustomed to the integration of new healthcare delivery systems and restructuring of work in an increasingly complex regulatory environment. Successful healthcare administrator with over 20 years designing and implementing regulatory compliance systems and guidelines. ExperiencedCredentialling, Training and Human Resource - Hiring, Couaching - termination Accomplished Healthcare Practice Manager proudly maintaining a highly productive, efficient and quality- driven environment at all times.
Authorized to work in the US for any employer
Work Experience
District Manager
Optima Dental Surgery Center-Round Rock, TX
November 2012 to Present
Developed policies and procedures for effective practice management.
● Coordinated leadership workshops to educate team members on best practices to optimize productivity.
● Maximized efficiency by coaching and mentoring personnel on (3 offices) principles, industry practices, company procedures on various system.(Currently DSN Practice Management software)
● Coordinated leadership workshops to educate team members on best practices to optimize productivity.
● Maximized efficiency by coaching and mentoring personnel on 5 Star principles, industry practices, company procedures and DSN system.
● Coordinated leadership workshops to educate team members on best practices to optimize productivity.
● Addressed and remedied all patient or team member issues.
● Assisted with regulatory issues such as compliance.
● Trained interns and newly hired team members on office procedures and the computer system.
● Supervised a team of 15+ practice personnel.
● Developed close working relationships with front office and back office staff.
● Boosted staff morale by offering constructive feedback and specific direction.
● Ensured compliance with OSHA and HIPAA regulations.
● Created and implemented organizational policies and procedures. ********@*****.***
Austin, TX 78723
Practice Administrator
Optima Dental Surgery Center-Round Rock, TX
October 2012 to Present
Responsible for practice management of systems and personnel - dental surgery center setting - multi offices
Education
20 years in Healthcare Management
Colorado Technical University - Colorado Springs, CO May 2005 to May 2008
Skills
• Marketing campaigns
• Contract Management
• Consulting
• Business analysis
• Coaching and mentoring
• Relationship building
• Efficient multi-tasker
• Budget administration
• Customer service
• Risk Management
• Project Management
• Negotiation
• Strategic planning
• Budget development
• Revenue/cycle Management
• Human Resources
• Financial Report Writing
• Office Administration
• Process Improvement
• Healthcare Management
• Office Management
• Practice Management
• Recruiting
• Quicken, QuickBooks, Payroll H.R.,Project Management, Medical Dental Coding, MS Office
• Bookkeeping
• Accounts Receivable
• Account Reconciliation
• Medical Coding
• Interviewing
• Profit & Loss
• Accounts Payable
• General Ledger Accounting
• Pricing
• Management
• Financial Analysis
• Bank Reconciliation
• Medical Billing
• Workday
• Auditing
• Journal Entries
• Microsoft Dynamics GP
• Forecasting
• Operations management
• ADP
• Tax Experience
• Relationship management
• Front desk
• Guest services
Certifications and Licenses
CPR Certification
Professional In Human Resources
Driver's License
Medical Billing Certification
OSHA 10
BLS Certification