Medical Assistant Front Desk
Resume:
Vannessa Campos, CMA
Haslet, Tx 76052
********.**********@*****.***
OBJECTIVE
Bilingual Medical Assistant & Scheduling coordinator/Insurance verification specialist with excellent communication and patient care skills seeks a challenging opportunity in your organization to contribute to the betterment of the patients and the success of the clinic and or establishment.
QUALIFICATIONS
Excellent Communication skills, Motivation to succeed, Bilingual, Vital signs, Charting, Injections,
Phlebotomy, Direct Patient Care, assist physician with exams and procedures, Patient and Family
Communications, Knowledge of Osha, HIPPA, Commercial and Managed Care Insurance Plans,
Knowledge of EMR systems for front office and back office include Epic, NextGen, Athena Net, and Phreesia. Scheduling appointments, Medication/Insurance Prior Authorizations, Insurance Referrals, Precertification’s for Surgeries and Procedures.
EMPLOYMENT HISTORY
Maternal Fetal Medicine of Texas
Front Desk Receptionist August 2022 – May 2023
•Greeted patients, checked them in and directed them to their destination.
•Prepped charts for the next clinic day and prepped for up to 1 week.
•Scheduled patients to return according to the Physicians notes.
•Translated and assisted with overflow patients.
Reinke Eye and Laser Center
Front Desk Receptionist October 2021 - June 2022
•Handled incoming and outgoing telephone calls and managed schedules to ensure the clinic ran smoothly.
•Scheduled 42 patients a day according to patient preference and physician availability.
•Greeted patients, checked them in and directed them to their destination.
•Prepped charts for the next day clinic and had them ready for up to 2 weeks.
•Verified insurance, making sure needed referrals were obtained as well as making sure insurances were active.
Baylor Scott and White Neurosurgery
Medical Assistant/Surgery Scheduler
Front Desk Receptionist/Insurance specialist July 2020 - October 2021
May 2023 – Current
•Checked in patients and took them to the designated area.
•Obtained patient vitals and documented accordingly in EMR.
•I made sure the imaging needed was downloaded and ready for the physician to review prior to seeing the patient.
•Obtained prior authorization for surgery and quoted the patients their estimate for physician’s bill.
•Provided Pre op information for patients and answered any questions or concerns patients had promptly.
Huguely Hospital OBGYN Float
Medical Assistant/Front Desk Receptionist November 2019 - June 2020
•Front office work including computer skills, electronic medical record (EMR), answering phones, filing paper work.
•Collaborated with physicians, hospitals, and lab facilities to ensure quality patient care.
•Working with staff members in a high paced and detailed oriented environment seeing over 30 patients a day.
•Scheduled diagnostic testing. Tracked and monitored all labs.
•Assisted physicians with in office procedures such as IUD removals and insertions. Performed urine dips and pregnancy tests as well as administration of injections.
•Referred and scheduled patients for specialized testing, Cesarean deliveries, inductions, surgery, Etc.
Texas Health Surgical Care- THPG
Medical Assistant/Front Desk Receptionist
Surgery Coordinator/Insurance specialist November 2017 - November 2019
•Room patients, Obtain Vitals, check in/out patients, schedule appointments, Schedule patient follow ups and post op appointments.
•Triage patient calls, Maintain confidential medical records.
•Knowledge in EPM and EHR side of Epic. Accurately document messages into patient’s charts to forward to doctor, or manager in a timely manner.
•Scan medical records into patient’s chart for doctor to review.
•Call insurance to verify benefits and eligibility to schedule surgeries and procedures.
•Access Availity, Navi Net, I exchange, and other insurance sites to verify if pre certifications are needed for surgeries and procedures before scheduling for doctor.
Cosmetic Wellness Center Medical Assistant
Front Desk Receptionist April 2016 - November 2017
•Appointment scheduling, filing, patient check-in/checkout, draw blood, obtain and record patient vital signs.
•Launched initiative to regularly distribute health-related educational pamphlets to patients, helping them achieve and maintain ideal health.
•Under Physicians approval, administered intradermal, intramuscular and subcutaneous injections.
•Call in medications/refills upon physician’s approval, performed proper daily sterilization and autoclaving.
•Cosmetic/surgery assistant, collected biopsies, and performed suture and staple removal.
Ent/Surgery Center Medical Assistant
Front Desk Receptionist January 2014 - April 2016
•Verify patient demographic and insurance information and ensure that any significant findings are reported to the patient.
•Prepare examination/procedure rooms by ensuring that all equipment and supplies are available and assist specialists with instrument handling during procedures.
•Monitored and recorded patient vitals and ensured that any significant changes were communicated to the doctor.
•Educate patients and their families about what to expect during medical procedures and care.
EDUCATION AND CERTIFICATIONS
Texas Woman’s University Bachelor’s Degree 2015-2021
Tarrant County College 2014 - 2015
Everest College 2013 - 2014
Medical Assistant Diploma 2014
American Heart Association 2014 - present
CPR and AED Certification
REFERRANCES
Tiffany Dawson, Former Manager 940-***-****
Diana Estrada, Former Coworker 682-***-****
Vanessa Meraz, Former Coworker 682-***-****
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