Project Manager Senior

I am a highly motivated self-starter with a strong commitment to collaboration and service towards my team, customers, and organization. I possess a keen enthusiasm for continuous learning, effective communication, and meticulous attention to detail. My proficiency in implementing various project management frameworks and methodologies allows me to foster team cohesion and create environments where team members remain focused, engaged, and empowered to achieve organizational and team goals, objectives, deliverables, and overall success.

SKILLS

Team Building

MS Project

MS Visio

Database Admin

Cloud Computing

SaaS Platforms/Apps

SharePoint

SDLC

Risk Mgmt.

System/App Integration

Scrum/Agile

Business Analysis

ERP

Budget Forecasting

Training Strategies

Salesforce.com (SFDC)

SAP Implementation

Agile/Scrum Team Skills Development/Training

Data Governance

System Decommissioning Planning

Disaster Recovery Planning and Execution

API Integrations

Data Warehouse Management

Data Analysis & Transformation

JIRA

Smartsheet

Program Management

Organizational Change Management (OCM)

MS Azure

Vendor Management

EXPERIENCE

Senior Project Manager/Scrum Master August 2024 – June 2025

3M — Maplewood, MN

3M divested its Healthcare Business Group (HCBG), which is now known as Solventum. My role was to support the transition service agreement as part of the overall M&A divestiture between 3M and Solventum. I was responsible for managing time-sensitive application and data transitions by planning and coordinating the required tasks and activities with the appropriate business owners and IT teams that supported each application and its associated data.

Highlights & Responsibilities:

Successfully guided the completion of the exit process for over 150 applications out of more than 1200 within a period of 9 months across LATAM, EMEA, NA, China and more.

Managed the creation and estimation of statements of work (SOWs) and prepared them for legal review and approvals.

Senior Project Manager/Scrum Master June 2023 – June 2024

Blue Cross Blue Shield MN — Eagan, MN

Blue Cross Blue Shield MN (BCBSMN) is one of the largest health benefits providers in the United States. BCBSMN is part of the Blue Cross Association network, which includes 33 partner plan providers operating in over 170 countries worldwide.

At BCBSMN, I was responsible for managing the delivery of inter-plan services (ITS) claims processing. This role involved gathering requirements, developing solutions, building integrations, and scheduling jobs to support the claims processing workflow for claims that span across states or other BCBS plans.

Highlights & Responsibilities:

Led the effort to complete Global Certification Testing (GCT) in coordination with the Blue Cross Association (BCA) and two other partner plans, Louisiana and Florida.

Oversaw the completion of User Acceptance Testing (UAT) and coordinated the planning and execution of the go-live launch plan.

Managed post go-live support, defect triage, and high priority issue escalation to ensure timely processing of claims and avoid BCA penalties.

Senior Project Manager October 2022 – June 2023

CHS Inc. — Inver Grove Heights, MN

CHS is a global agribusiness owned by farmers, ranchers, and cooperatives across the United States. As a member of the CHS Enterprise PMO team, I supported various business units across the organization. Even though the company PMO was shifting to an Agile methodology, most projects used a waterfall implementation style to ensure proper requirements were gathered by all stakeholders.

Highlights & Responsibilities:

•Leading a project to replace the CHS intranet platform to a modern experience for more than 11,000 employees and contractors across the US and Brazil.

•Managed the migration of an asphalt and ethanol business unit from MS Access to JD Edwards (JDE). The project was 2 years old when I took over and I was able to work with the project team of BA’s and a JDE developer to clarify scope and deliverables, identify the critical path, organize the work in MS Azure Dev Ops and deliver the project in shortened timeline to get the business transitioned faster.

Senior Project Manager March 2020 – September 2022

Kamehameha Schools — Honolulu, HI

Kamehameha Schools (KS) is among the wealthiest private school organizations in the United States. The project had a budget of a little over $5 million covering a two-year timeframe to implement a comprehensive student management platform. The system engaged educators, parents, students, and administrators. The objective was to create a digital environment that fostered enhanced communication between home and the classroom, reduced data silos by consolidating data management into fewer environments, and overall improving global interactions with student data. This initiative aimed to facilitate improved decision-making through a better understanding of data within an agreed-upon source of truth.

Highlights & Responsibilities:

•Align across various functional teams to gather cross-organizational programs where common data is shared which allows for a clear understanding of project scope goals and objectives.

•Coached team members to problem solve and “think outside the box” in creative ways they have not done before using various project frameworks which was designed to create solutions quickly and gather timely feedback from stakeholders which included more than 150 SMEs across the organization and various islands.

•Responsible for multiple sub-projects geared towards enhancing customer experiences for forms management, communication and messaging and self-service tools for more than 40k external customers.

•Created a framework to gather and manage documentation of requirements to ensure that cross-organization workflows and dependencies were aligned to the organization’s overall goals and objectives.

Senior Project Manager October 2019 – March 2020

3M Company — St. Paul, MN

This role involved a 12 to 18-month project in 3M’s Healthcare Business Group, collaborating with the IT and Design Operations teams. The goal was to develop and implement a solution for labeling and artwork management, impacting all business units and plant operations within North America, Latin America, Asia Pacific, and Europe.

Highlights & Responsibilities:

Managed the development of system integrations for labeling and artwork platforms to manage workflows, capture input from different functional areas, secure approvals, and align data with designated repositories (e.g., SAP and other proprietary systems).

Responsible for organization change management activities for business level and executive level leadership.

Senior Project Manager & PMO Lead July 2018 – October 2019

Redpath Consulting Group — Minneapolis, MN

Managed Salesforce.com (SFDC) implementations for both non-profit and commercial clients. Responsible for leading team engagements with clients of diverse organizational structures to guide delivery team members in designing innovative implementation solutions, strategies, and dynamic project roadmaps that met the client’s objectives. Developed strategies aimed at achieving measurable outcomes and ensuring client adoption.

Highlights & Responsibilities:

Led the migration from Salesforce Sales Cloud to Salesforce Service Cloud for Further Health Savings of BlueCross BlueShield of MN, creating a unified operating environment that impacted over 50 employees and 100,000 customers.

Coordinated resources across client organizations as well as third-party vendors and service providers to achieve client goals and objectives effectively.

Spearheaded the development of the internal PMO organization at Redpath to support internal initiatives, including:

oEnhancing cross-organizational workflow efficiency to improve communication among 40 internal team members.

oStreamlining and standardizing practices for client engagement with a delivery team comprising 4 Project Managers, 25 Salesforce Consultants, and 3 Salesforce Developers.

oDesigning unique tools and artifacts to support project delivery for external clients, ensuring consistent and positive Customer Satisfaction (CSAT) responses.

oTraining and coaching client services team members on various aspects such as building client-facing documentation, training plans, data migration/conversion planning, story mapping and user story creation, change management coaching, UAT testing, solution design, and more.

Developed innovative solutions to meet organizational objectives while ensuring simplicity for user adoption.

Created and maintained essential documentation for high-visibility projects, including defining project scope, project plans, critical paths, timelines, risk analysis, budget forecasts, testing plans, rollout strategies, infrastructure schematics, and dependencies.

Defined work breakdown structures, coordinated project resources, managed scheduling, and assigned tasks according to deliverables and timelines.

As PMO Lead, served as the system administrator for the Smartsheet cloud application used at Redpath to replace MS Project. Responsibilities included designing and creating project plan templates, user story managers, client and team dashboards, issues and risk management trackers, and more, with the goal of enhancing both internal and external project communication and collaboration to foster stronger team unity and transparent project monitoring.

Project Manager November 2016 – July 2018

Cargill — Hopkins, MN

The primary focus was on application enablement. This encompasses, but is not limited to, managing and coordinating with workstream leads to design deployment strategies and integrate solutions within the company's infrastructure. Additionally, it involved overseeing post go-live support to ensure a smooth transition to steady state operations.

Highlights & Responsibilities:

•Manage software go-live cutover plans for a variety of business units for Cargill including but not limited to SAP, HR applications, scanning systems for invoicing, and procurement management platforms, bringing on board more than 1,500 partner suppliers with more than 2,000 users.

•Projects vary in size and require leading offshore resources across North America, Europe and Asia Pacific

•Collaborate with technical resources to construct and design sophisticated solutions to complete coordinated data loads that maintain business continuity.

•Collaborate with large project teams of 10 to 20 direct members and up to 50 indirect team members both domestic and offshore.

Senior Project Manager May 2006 – September 2016

Infinite Campus, Inc – Blaine, MN

Responsible for working with state departments of education and school districts throughout the United States to implement student information management software. I was also responsible for building out the company’s implementation strategy based on the waterfall implementation framework.

Highlights & Responsibilities:

•Created and maintained required documentation for highly visible projects (i.e., project plans, timelines, risk analysis, budget forecasts, testing plans, rollout strategies, infrastructure schematics, application functional requirements etc.)

•Led projects ranging in size from $20K to $15MM in implementation costs and annual revenue

•Coordinate and manage tasks and activities to build work breakdown structures for both internal cross-functional teams ranging in size from 5-40 resources (business analysts, software developers, and network/infrastructure team members), as well as external customer stakeholders.

•Identify and manage unique solutions to meet customers’ needs and expectations while maintaining company mission and organizational goals.

Notable Projects:

Clark County School District, NV (26 Months) – Cost: $11M+

o26-month project that affected more than 1.1 million users and stakeholders including school administrators, students, parents and community partners across 8,000 square miles of southern Nevada

Kentucky Department of Education (3 Years) – Cost: 6M+

oManaged 40+ individual implementations simultaneously at the school district level in a condensed timeline

oResponsible for continuous improvement and customer relationship for more than 170 school districts and the KY Department of Education

oImplemented a variety of initiatives that impacted more than 1.5 million stakeholders at varying levels from the Governor’s Cabinet to teachers, parents and students.

Bureau of Indian Education – US Department of Interior (5 Years) – Cost: 4M

oManaged the requirements gathering, development and rollout of the Native American Student Information System (NASIS) Special Education module.

oWorked the with Bureau of Indian Education (BIE), a division of the Department of Interior, to implement a special education application that would become the standard interface to be used by all BIE funded schools (more than 180 schools with an approximate student count of more than 46,000) in over 20 states nationwide.

Infinite Campus Offsite Data Center

oDefined requirements for the offsite redundant data center Phase I

oCoordinated plans with the assistance of technical resources to define the hardware and electrical framework needed to support the data center infrastructure with hot failover

oDocumented requirements for data retention policies.

Second Lieutenant July 1997-October 2000

United States Army

•Managed unit training for deployment readiness.

•Coordinated training exercises for the 119th Transportation Company which consisted of more than 290 soldiers.

•Designed deployment scenarios for simulated missions in conjunction with other units within the 11th Transportation Battalion and the 7th Transportation Group, VA; some exercises were coordinated with other branches with counterpart units in the US Navy and US Air Force.

•Managed and maintained multiple tracking/management applications to keep unit(s) prepared and in a constant state of readiness in areas such as physical fitness, job performance to deployment.

EDUCATION

Alabama State University – Montgomery, AL

BS, Computer Science (1997)

University of Minnesota

Cert, Essential Project Management (2008)

cPrime Incorporated

Certified Scrum Master (2018)

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