Customer Service High School

Ruben Barley

Kissimmee, FL ***** • 407-***-**** • *****.******@*****.***

Education

Associate of Arts: Kinesiology, Expected in 05/2026 Valencia College - Kissimmee, FL

Currently studying Kinesiology in exercise, strength and conditioning, and sports.

• GPA: 3.15

High School Diploma: 05/2024

Haines City Senior High School - Haines City, FL

Professional Summary

Offering strong ability to connect with guests and create welcoming environment, eager to learn and excel in fast-paced settings. Brings understanding of customer service and hospitality principles, with skills in communication and teamwork. Ready to use and develop my interpersonal and organizational skills in the Physical Thearapy role.

Skills

• Resident support • Flexible schedule availability

• Reliable work ethic • Positive demeanor

• Team player attitude • Customer service focus

Work History

Dining Room Server, 03/2025 to Current

Merrill Gardens – Kissimmee, FL

Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.

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Enhanced customer satisfaction by providing exceptional service and maintaining a clean dining environment.

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• Built long-lasting relationships with residents. Contributed to a positive work atmosphere by fostering teamwork among colleagues while also demonstrating initiative when needed.

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Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.

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• Set positive tone for entire dining experience as first point of contact for incoming guests. Boosted customer loyalty with personalized attention, remembering regulars'' preferences, and making recommendations based on individual tastes.

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Certifications

Currently getting my First Aid and CPR certification by July 2025 Languages

English

Native or Bilingual

Spanish

Native or Bilingual

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