Senior Director of User Experience

Randall Thomas

Address: ***** ****** **., ***** *****, United States

Phone number: 404-***-****

Email address: ********@******.***

Web: https://www.linkedin.com/in/randallthomas/

• Expert in User Experience Design.

• Expert in User Interface Design.

• Expert in Figma.

• Experienced UI Developer.

No Relocation

Telecommute Preferred

Profile

Work Experience

11/2022 – 05/2025

Austin, Texas

Sr. Director of User Experience

Command Zero

Defined and executed the UX vision for a next-generation cybersecurity investigation platform, transforming complex workflows into intuitive experiences that cut investigation time from days to minutes.

Directed cross-functional collaboration with engineering, product leadership, and external partners to address high-impact technical challenges through a user-centered approach. Led the end-to-end design of a solution recognized as a Top 10 Finalist at the RSAC 2025 Innovation Sandbox, demonstrating industry-leading innovation and design excellence. Championed UX features that empowered security teams and enhanced learning within the platform, driving adoption and improving operational outcomes. Aligned UX initiatives with broader business and product strategies, ensuring that design served as a catalyst for growth, efficiency, and competitive differentiation. 12/2021 – 11/2022

Las Vegas, Nevada

UI/UX Director, CXS Technologies

Aristocrat

Cultivated a high-performing, collaborative design environment that empowered global teams to innovate and consistently deliver high-quality, business-aligned solutions Led a cross-functional, international team to architect a unified user experience across multiple platforms, enhancing usability and driving increased customer retention and brand loyalty Champion of a design-driven culture, aligning UX initiatives with organizational goals and fostering creative excellence that elevated customer engagement and market differentiation. 01/2020 – 12/2021

Ithaca, New York

Freelance UI/UX Designer

GrammaTech

Led the UI/UX strategy for cloud-based code scanning platforms CodeSentry and CodeSonar, delivering intuitive interfaces that supported secure, scalable workflows Developed and implemented a unified product style guide and branding system, ensuring visual and experiential consistency across the product suite Drove collaboration across a distributed design and development team using tools like Figma and Microsoft Teams, accelerating alignment and reducing design iteration cycles. 05/2019 – 09/2021

Reston, Virginia

Director of Design

QOMPLX

Built and led a high-performing Product Design team, positioning UX as a strategic driver of innovation and customer success across the organization Defined and institutionalized a scalable Design System and UX process, enabling consistent execution and design cohesion across multiple product lines Orchestrated the unification of user experiences across product verticals, significantly enhancing Work Experience

usability, brand consistency, and user satisfaction Partnered with eight Product Owners and senior executives to embed UX strategy into product planning, roadmapping, and go-to-market initiatives Oversaw the end-to-end user journey—from brand engagement and onboarding through core product interaction and post-launch refinement

01/2017 – 05/2019

Herndon, Virginia

Director of User Experience

OPĀQ Networks

Directed cross-functional initiatives to elevate the user experience across OPAQ’s cybersecurity portfolio, driving alignment between design, product, and engineering teams Unified the UI/UX of SASE and ZTNA cloud platforms, delivering a seamless, integrated experience that supported user trust and platform scalability Played a key leadership role in maturing the design function ahead of OPAQ’s acquisition by Fortinet in July 2020, contributing to the company’s overall product value and market positioning. 05/2016 – 12/2016

Aldie, Virginia

Freelance Lead UI/UX Designer

ANRA Technologies, LLC

Led the design and development of the UI/UX for a multi-drone control and command platform, translating complex aerospace workflows into intuitive, mission-critical interfaces Delivered a cohesive visual system including graphical assets, custom typography, and a branded style guide to ensure consistency across digital and physical touchpoints Collaborated with marketing and product teams to produce high-impact print materials for trade shows, aligning visual storytelling with business development goals. 07/2011 – 01/2016

Alpharetta, Georgia

Lead UI/UX Designer

Tripwire

Spearheaded the unification of the entire product suite under a consistent UX/UI framework, enhancing brand coherence and streamlining user interactions across platforms Led enterprise-wide usability studies, translating insights into strategic design initiatives that significantly improved customer satisfaction and product performance Oversaw the full lifecycle of usability testing—from persona development and behavioral research to data-driven iteration and executive reporting

Directed the creation of scalable design assets, including enterprise-grade style guides, icon systems, wireframes, and high-fidelity prototypes to support cross-product innovation Drove cross-functional collaboration with globally distributed Agile teams, ensuring alignment between design strategy, technical execution, and business objectives 01/2010 – 05/2011

Atlanta, Georgia

Lead UI/UX Designer

SecureWorks

Directed the end-to-end redesign of the Threat Intelligence Portal, aligning UX improvements with broader product and security strategies to enhance usability and analyst efficiency Partnered closely with engineering leadership to implement scalable front-end solutions, providing HTML/CSS standards that streamlined development and reduced rework Led branding and design integration during the Dell merger, delivering a comprehensive style guide and graphical assets that ensured visual consistency and brand alignment across platforms. 01/1994 – 12/2009

Decatur, Georgia

Chief Design Officer

DIGITALUnderworld

Founded a web design, development, and consulting firm, which laid the groundwork for innovative digital solutions in the industry.

Managed teams of designers and developers, fostering a collaborative environment that boosted creativity and productivity, leading to successful project completions. Established streamlined workflows that enhanced team efficiency, allowing us to deliver projects on time and within budget.

01/2005 – 10/2006

Norcross, Georgia

Lead UI/UX Designer

Reed Construction Data

Architected and designed the RSMeans CostWorks online construction cost estimation application, which streamlined the cost estimation process for users. Work Experience

Provided high-fidelity design and graphical assets for the development team, which enhanced the visual appeal and functionality of the application. Conducted code reviews of offshore development teams, ensuring that the quality of the code met our standards and improved overall project efficiency. Education

01/1990 – 01/1996

Norfolk, VA, USA

Computer Science

Old Dominion University

Awards

01/2008 Interactive Media Award

IMA

Interactive Media Award for the Alltel Step-by-step web application. Awards

05/2025 Top 10 Finalist at the RSAC 2025 Innovation Sandbox RSAC

Demonstrating industry-leading innovation and design excellence.

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