MAGGIE MCSWAIN
Kennesaw, Georgia ***** 229-***-**** ***********@*****.***
Skills Summary
Results driven and motivated professional with three years sales experience in a variety of markets. Excellent communication and conflict resolution skills from a background in event management and coordination. Proficient at managing multiple tasks, developing creative marketing strategies, and driving team success in fast- paced environments. Proficient in Microsoft suite, Northstar, SmartDraw, and AllSeated in addition to creative tools including Canva, Adobe Suite, and graphic design for marketing initiatives. Professional Experience
The Peachtree Club
Catering and Events Manager / August 2023 – Present
• Reach out to clients promptly once an event inquiry is submitted to set up an initial meeting, with the objective of effectively securing the booking by highlighting the key features of the venue and services as an event coordinator.
• Work with a team to develop new packages and offers for clients to increase revenue and profitability.
• Develop and maintain strong relationships with clients by understanding their needs, providing tailored solutions, and maintaining consistent communication.
• Designed and implemented marketing content for websites and events, leveraging Canva and Adobe Suite to enhance branding.
• Maintained current records of clients, vendors, and current events in progress utilizing Northstar software.
Atlanta Country Club
Event Coordinator and Pool Manager / March 2023 – July 2023
• Organized member and guest events, managing all aspects from setup to breakdown, including staffing, head counts, and décor ensuring everything is completed on time and exceeds expectations.
• Assumed leadership in creating event timelines, banquet event orders, and ensuring client satisfaction.
• Leveraged administrative judgment to enhance service quality and optimize costs. Nautix Lifeguards and Maintenance
PR and Human Resource Manager / March 2022 – February 2023
• Attended school fairs to recruit employees as well as prospected new clients for pool management services at neighborhood homeowners’ association meetings.
• Managed and scheduled over 150 employees, including lifeguards and field staff.
• Enhanced brand presence through active management of social media platforms and participation in recruitment events.
• Severed as the primary point of contact for clients addressing inquires, resolving scheduling conflicts, and handling service requests professionally and promptly. iN-House
Marketing Intern / March 2021-September 2021
• Developed surveys based on target audiences to gather information, data, and insights to maximize internal platforms built.
• Worked on content and communication strategies, including leveraging platforms such as Twitter and Reddit.
2
Journeys
Sales Associate / May 2020- April 2021
• Greet, engage, and assist customers in finding the best product to fit their needs and wants while ensuring a high level of customer satisfaction.
• Ensure a friendly and inviting demeanor to build customer relations for repeat business.
• Maintain a high level of product knowledge.
• Work closely with other sales associates to ensure all customers are being tended to appropriately. Education
Bachelor of Science in Public Relations / December 2021 Minor in Gender and Women’s Studies
Kennesaw State University Kennesaw, Georgia