Front Desk Agent

PROFESSIONAL SUMMARY

SKILLS

EXPERIENCE

LISA DONEGAN

**** *********** **** *** ***, ARLINGTON, TX 76006 H: 662-***-**** *************@*****.***

Seasoned Receptionist with more than [10] years of experience in fast-paced in a hospitality seĴing . Excellent people skills and a great work ethics. Track record of achieving an exceptional performance in all job performances.. Customer and Personal Service Social Perceptiveness Clerical English Language

THE WESTIN DALLAS FORT WORTH AIRPORT

Front Desk Agent Irving, TX February 2017 - Present Greet, register, and assign rooms to guests of hotels or motels. Verify customers' credit, and establish how the customer will pay for the accommodation. Contact housekeeping or maintenance staff when guests report problems. Issue room keys and escort instructions to bellhops. SANCTUARY HOSPICE HOUSE

Housekeeper Tupelo, MS August 2010 - December 2016 Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas so that health standards are met. Disinfect equipment and supplies, using germicides or steam-operated sterilizers. Gather and empty trash.

Dust and polish furniture and equipment.

Keep storage areas and carts well-stocked, clean, and tidy. Prepare rooms for meetings and arrange decorations, media equipment, and furniture for social or business functions.

QUALITY INN

EDUCATION

Front Desk Agent Tupelo, MS March 2010 - October 2013 Greet, register, and assign rooms to guests of hotels or motels. Verify customers' credit, and establish how the customer will pay for the accommodation. Contact housekeeping or maintenance staff when guests report problems. Issue room keys and escort instructions to bellhops. NORTH MISSISSIPPI MEDICAL CENTER

Lead Galley Hostess/ Dietary Office Clerk Tupelo, MS January 1999 - February 2008 Use computers for various applications, such as database management or word processing. Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.

Create, maintain, and enter information into databases. Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.

Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.

Maintain scheduling and event calendars.

Schedule and confirm appointments for clients, customers, or supervisors. Make copies of correspondence or other printed material. Compose, type, and distribute meeting notes, routine correspondence, or reports, such as presentations or expense, statistical, or monthly reports. GED

Okolona High School

Okolona, MS

Minor in [Minor].

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